Lettings Negotiator (Multi Site) - The Merchant, Brighton Business Operations · The Merchant

Lettings Negotiator (Multi Site) - The Merchant, Brighton Business Operations · The Merchant

Full-Time 43500 - 48000 € / year (est.) No home office possible
Savills Company

At a Glance

  • Tasks: Deliver leasing services across multiple properties, from marketing to closing deals.
  • Company: Join a dynamic team at The Merchant, Brighton's leading lettings agency.
  • Benefits: Competitive salary with commission, flexible working hours, and career growth opportunities.
  • Other info: Work across various locations and enhance your experience in a fast-paced environment.
  • Why this job: Make a real impact in the property market while developing your negotiation skills.
  • Qualifications: Strong communication skills and a passion for customer service.

The predicted salary is between 43500 - 48000 € per year.

To deliver a comprehensive leasing service across multiple build-to-rent assets within our portfolio. Reporting to the Leasing Portfolio Manager, you will support key leasing activities including marketing, applicant management, conducting viewings, and agreeing deals/offers. You will be assigned to assets requiring leasing support, as directed by the Leasing Portfolio Manager, and will be expected to provide regular feedback to help enhance the leasing approach at each site. Flexibility is essential, as you will be expected to work across different locations depending on where support is most needed, particularly at underperforming assets or those requiring additional focus.

Key Responsibilities

  • Responding to and qualifying applicants.
  • Booking viewings.
  • Conducting viewings.
  • Negotiating and closing deals in line with target KPIs.
  • Uploading offers to Radar, ensuring compliance and correct documents are on file with complete audit trail.
  • Mystery shopping competitors.
  • Weekly analysis of enquiry levels and conversion rates across 15 BTR sites.
  • Training on site teams on applicant management and viewings.
  • Daily/weekly Rightmove review and portal management.
  • Analysing resident and applicant demographics to help target marketing.
  • Stakeholder management with third parties such as Rightmove or digital marketing agencies to improve targeted marketing.
  • Site visits to assist with improving customer journey/experience.
  • Ad hoc deployment to struggling sites, e.g. being based at a site for a couple of weeks to boost lets.
  • Recommend leasing strategy to Leasing Portfolio Manager following site visits, viewings etc.

In addition to the tasks described above, the job holder may be required to carry out other duties as may reasonably be required from time to time.

Working Hours - 5 days over 7 - 9am-5.30pm. This role is based at The Merchant, Brighton and covers the following sites – Reading, Bath, Bristol, Horsham, Arborfield, Bournemouth.

Salary – £29,500 p/a + commission OTE £43-48k p/a. Commission based on KPIs.

Lettings Negotiator (Multi Site) - The Merchant, Brighton Business Operations · The Merchant employer: Savills Company

At The Merchant, we pride ourselves on being an exceptional employer, offering a dynamic work environment that fosters collaboration and innovation across our multi-site operations. Our team enjoys competitive salaries, performance-based commissions, and ample opportunities for professional growth, all while working in the vibrant city of Brighton and its surrounding areas. With a strong focus on employee development and a supportive culture, we empower our staff to excel in their roles and contribute meaningfully to our success.

Savills Company

Contact Detail:

Savills Company Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Lettings Negotiator (Multi Site) - The Merchant, Brighton Business Operations · The Merchant

Tip Number 1

Get to know the company and its properties inside out. Research The Merchant and its portfolio so you can speak confidently about their assets during interviews. This shows you're genuinely interested and ready to hit the ground running!

Tip Number 2

Practice your negotiation skills! As a Lettings Negotiator, you'll need to close deals effectively. Role-play with friends or family to get comfortable with different scenarios and objections you might face.

Tip Number 3

Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and even lead to referrals, which can really boost your chances of landing that job.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're proactive and keen to join our team at StudySmarter.

We think you need these skills to ace Lettings Negotiator (Multi Site) - The Merchant, Brighton Business Operations · The Merchant

Leasing Knowledge
Negotiation Skills
Customer Service
Marketing Skills
Applicant Management
Data Analysis
Stakeholder Management

Some tips for your application 🫡

Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about being a Lettings Negotiator and how you can contribute to our team at The Merchant.

Tailor Your CV:Make sure your CV is tailored to the job description. Highlight relevant experience in leasing, marketing, or customer service. We love seeing how your skills align with what we’re looking for!

Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’re a great fit!

Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Savills Company

Know Your Portfolio

Before the interview, make sure you research the properties within the portfolio. Understand their unique selling points and any recent developments. This will show your potential employer that you're genuinely interested in the role and ready to hit the ground running.

Demonstrate Flexibility

Since the role requires working across multiple sites, be prepared to discuss your adaptability. Share examples from your past experiences where you've successfully managed changing priorities or worked in different environments. This will highlight your ability to thrive in a dynamic setting.

Showcase Your Negotiation Skills

As a Lettings Negotiator, you'll need to negotiate deals effectively. Prepare for the interview by thinking of specific instances where you've successfully closed a deal or resolved a conflict. Be ready to discuss your approach and the strategies you used to achieve positive outcomes.

Engage with Data

The job involves analysing enquiry levels and conversion rates, so brush up on your data analysis skills. Be prepared to talk about how you've used data to inform decisions in previous roles. This will demonstrate your analytical mindset and your ability to contribute to improving leasing strategies.