At a Glance
- Tasks: Ensure safety and security at Highcross Shopping Centre while providing excellent customer service.
- Company: Join Savills, a leading property management company with a focus on community.
- Benefits: Competitive pay of £13.07 per hour with a structured shift pattern.
- Other info: Enjoy a rotating shift pattern with opportunities for personal growth.
- Why this job: Be part of a dynamic team ensuring safety in a vibrant shopping environment.
- Qualifications: Previous security experience and strong customer service skills required.
Purpose of the Role
Savills has a great opportunity at the Highcross Shopping Centre. We are looking for an experienced Security Officer to join the team on site. Your shift pattern will be 4 on 2 off, rotating 07:00-16:00 and 12:00-22:00 shifts, with a pay rate of £13.07 per hour. You will report into the site's team leaders.
Key Responsibilities
- To comply with Assignment Instructions / Standard Operating procedures at all times and carry out duties accordingly.
- Ensure that Health and Safety processes and procedures are complied with at all times.
- Provide support in emergency situations, including fire and evacuation incidents.
- Provide a professional and customer focused service to all customers, retailers, visitors, staff and contractors.
- Ensure all security activities are carried out adhering to the requirements of the SIA, both criminal and civil law and in compliance to Highcross policies and procedures.
- Manage the opening and closing of the centre ensuring the security of the site at all times.
- Participate in the patrolling of the malls, car parks and external areas taking ownership for responsibilities as identified in your patrol program and assisting customers as required.
- Manage unacceptable behaviour in line with Highcross procedures.
- Provide a deterrent for possible crime.
Skills, Knowledge and Experience
- Previous Industry experience.
- Strong customer service skills.
- Effective people management skills.
Security Officer - Highcross Leicester Operations · Highcross employer: Savills Company
Savills offers a dynamic and supportive work environment at the Highcross Shopping Centre, where our Security Officers play a crucial role in ensuring safety and providing exceptional customer service. With a focus on employee growth, we provide comprehensive training and development opportunities, alongside a competitive pay rate and a balanced shift pattern that promotes work-life harmony. Join us to be part of a team that values professionalism and community engagement in a vibrant retail setting.
StudySmarter Expert Advice🤫
We think this is how you could land Security Officer - Highcross Leicester Operations · Highcross
✨Join Security Community Events
Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like Security Officer - Highcross Leicester Operations · Highcross. Plus, you can showcase your passion and familiarity with the latest trends!
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Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like Savills Company. Don’t hesitate to reach out and ask for insights or informational interviews!
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✨Directly Apply to Savills Company
Don’t forget to apply for the Security Officer - Highcross Leicester Operations · Highcross role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining Savills Company.
We think you need these skills to ace Security Officer - Highcross Leicester Operations · Highcross
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Savills Company. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Savills Company.
How to prepare for a job interview at Savills Company
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Savills Company.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Savills Company.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Savills Company.
