Retail Security & Customer Care Officer in Leicester

Retail Security & Customer Care Officer in Leicester

Leicester Full-Time 14 - 14 £ / hour (est.) No working from home possible
Savills Company

At a Glance

  • Tasks: Ensure safety and support visitors while monitoring CCTV and responding to emergencies.
  • Company: Highcross, a vibrant shopping centre with a focus on security and customer care.
  • Benefits: Flexible working hours, competitive pay, and a dynamic work environment.
  • Other info: Opportunity for growth in a lively shopping centre atmosphere.
  • Why this job: Join a team that values safety and customer service in a bustling retail setting.
  • Qualifications: Experience in security, strong communication skills, and a professional attitude.

The predicted salary is between 14 - 14 £ per hour.

Highcross is seeking a Security Officer to provide visible security, assist visitors and contractors, monitor CCTV (on training/licensed) and support in emergencies across the shopping centre. You will work 44.33 hours per week on a 4 on 2 off rota (07:00-16:00, 12:00-22:00) and ensure a safe, welcoming environment.

Role requires experience in busy security, strong customer service, and flexibility. SIA/CCTV licences are desirable; good communication and reliable, professional conduct are essential.

Retail Security & Customer Care Officer in Leicester employer: Savills Company

As a Health & Safety Fire Officer at the Victoria Centre in Nottingham, you will join a dynamic team dedicated to ensuring a safe and compliant environment for all. Our company fosters a supportive work culture that prioritises employee growth through continuous training and development opportunities, alongside competitive salaries and benefits. With a strong commitment to health and safety, you will play a vital role in shaping our operational standards while enjoying the unique advantage of working in a vibrant retail hub.

Savills Company

Contact Details:

Savills Company Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Retail Security & Customer Care Officer in Leicester

Join Security Community Events

Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like Retail Security & Customer Care Officer. Plus, you can showcase your passion and familiarity with the latest trends!

Connect with Industry Experts

Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like Savills Company. Don’t hesitate to reach out and ask for insights or informational interviews!

Polish Your Online Presence

Make sure your online presence reflects your skills in security services – think certifications, relevant projects, or coursework. Share your expertise through blogs or posts discussing recent trends in security. This will make you stand out to employers searching for full-time Retail Security & Customer Care Officer candidates.

Directly Apply to Savills Company

Don’t forget to apply for the Retail Security & Customer Care Officer role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining Savills Company.

We think you need these skills to ace Retail Security & Customer Care Officer in Leicester

Communication Skills
Problem-Solving Skills
Teamwork
Attention to Detail
Customer Service Skills
Adaptability
Flexibility

Some tips for your application 🫡

Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.

Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.

Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Savills Company. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.

Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Savills Company.

How to prepare for a job interview at Savills Company

Know Your Security Protocols

In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Savills Company.

Demonstrate Situational Awareness

Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.

Emphasise Teamwork & Communication

Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Savills Company.

Prepare for Behavioural Questions

You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Savills Company.