Cleaning Manager — Elevate Customer Experience in Leicester
Cleaning Manager — Elevate Customer Experience

Cleaning Manager — Elevate Customer Experience in Leicester

Leicester Full-Time 42000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to deliver top-notch cleaning services and enhance customer satisfaction.
  • Company: A leading facilities management firm in Leicester with a focus on excellence.
  • Benefits: Competitive salary of £42,000 and various employee benefits.
  • Why this job: Make a real difference by ensuring a clean and safe environment for customers.
  • Qualifications: Strong leadership and communication skills, with attention to detail.
  • Other info: 40 hours per week with flexible shifts and opportunities for growth.

The predicted salary is between 42000 - 42000 £ per year.

A leading facilities management firm in Leicester is seeking a Cleaning Manager responsible for overseeing the operational delivery of cleaning services. The ideal candidate will manage a large team, ensuring exceptional customer service standards while maintaining a safe and clean environment.

This role requires excellent communication and leadership skills, with a strong focus on detail and standards. The position offers a salary of £42,000 and includes various benefits. Working hours are 40 hours per week over 5 days, including early and late shifts.

Cleaning Manager — Elevate Customer Experience in Leicester employer: Savills Company

Join a leading facilities management firm in Leicester, where we prioritise employee well-being and professional growth. Our supportive work culture fosters collaboration and innovation, offering comprehensive benefits and opportunities for advancement within the industry. As a Cleaning Manager, you will play a pivotal role in enhancing customer experiences while being part of a dynamic team dedicated to excellence.
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Contact Detail:

Savills Company Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Cleaning Manager — Elevate Customer Experience in Leicester

Tip Number 1

Network like a pro! Reach out to your connections in the facilities management sector. A friendly chat can lead to insider info about job openings or even a referral, which can give you a leg up in the application process.

Tip Number 2

Prepare for interviews by researching the company and its values. Knowing what they stand for will help you tailor your responses and show that you're genuinely interested in elevating their customer experience.

Tip Number 3

Practice your leadership skills! Think of examples from your past experiences where you’ve successfully managed a team or improved service standards. This will help you shine during interviews and demonstrate your fit for the Cleaning Manager role.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform.

We think you need these skills to ace Cleaning Manager — Elevate Customer Experience in Leicester

Leadership Skills
Communication Skills
Customer Service Skills
Attention to Detail
Operational Management
Team Management
Time Management
Problem-Solving Skills
Health and Safety Awareness
Adaptability
Organisational Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in managing cleaning teams and delivering exceptional customer service. We want to see how your skills align with the role of Cleaning Manager, so don’t hold back on showcasing your leadership abilities!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about maintaining high standards in cleaning services and how you can elevate the customer experience. We love seeing genuine enthusiasm for the role!

Showcase Your Communication Skills: As a Cleaning Manager, communication is key. In your application, highlight examples where you've effectively communicated with your team or clients. We’re looking for candidates who can lead with clarity and confidence!

Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Let’s get started on this journey together!

How to prepare for a job interview at Savills Company

Know Your Cleaning Standards

Familiarise yourself with the cleaning standards and protocols that the company follows. Be ready to discuss how you would ensure these standards are met while managing your team. This shows that you understand the importance of maintaining a clean environment and can lead by example.

Showcase Your Leadership Skills

Prepare examples of how you've successfully managed teams in the past. Highlight your communication strategies and how you motivate your team to deliver exceptional customer service. This will demonstrate your capability to lead effectively in a fast-paced environment.

Emphasise Customer Experience

Think about how you can elevate customer experience through cleaning services. Be ready to share ideas on how to improve service delivery and respond to customer feedback. This will show that you’re not just focused on cleaning, but also on enhancing the overall experience for clients.

Prepare for Shift Management Questions

Since the role involves early and late shifts, be prepared to discuss your approach to managing different shift patterns. Talk about how you would ensure consistency in service quality across all shifts, which is crucial for maintaining high standards.

Cleaning Manager — Elevate Customer Experience in Leicester
Savills Company
Location: Leicester
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  • Cleaning Manager — Elevate Customer Experience in Leicester

    Leicester
    Full-Time
    42000 - 42000 £ / year (est.)
  • S

    Savills Company

    1000+
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