At a Glance
- Tasks: Keep Midsummer Place sparkling clean and provide top-notch customer service.
- Company: Join a vibrant team at Midsummer Place, Milton Keynes.
- Benefits: Flexible hours, training provided, and a supportive work environment.
- Other info: Great opportunity for personal growth and teamwork.
- Why this job: Be a key player in creating joyful experiences for customers.
- Qualifications: No experience needed, just a passion for cleanliness and service.
The predicted salary is between 20000 - 25000 £ per year.
At Midsummer Place we aim to create a compelling, joyful experience for our customers, which in turn means that they stay longer and return more often to our centres. This helps our retailers flourish by increasing footfall and spend.
The purpose of an Environmental Services Housekeeper role is to work with other team members to clean all areas as required in a safe and efficient manner. You are responsible for the day-to-day cleaning of agreed areas set by your Team Leader/ Manager. Training will be provided on all relevant machinery required within your role, with the expectation that these are well maintained and used in a professional manner.
You will have the ability to work both individually and within a team. You will be capable of carrying out your duties without constant supervision and be proactive in ensuring your area of responsibility always meets the highest standards of safety and cleanliness. You will also be one of our Customer Service ambassadors, providing world class service to all customers, retailers and contractors.
Key Responsibilities- To comply with all the health and safety procedures for the department- COSHH, SSOW, Risk Assessments, SOPs, TBT and PPE.
- To communicate and liaise with Team Leaders and colleagues to ensure a smooth running of the department.
- To service, clean and maintain all relevant areas, ensuring that the safety and cleanliness is of the highest standard.
- To report any maintenance defects relating to the building and its fixtures and fittings.
- To operate machinery in accordance with operating manual and training.
- To clean all required touchpoints every hour.
- To be flexible and willing to change shifts for business needs.
- Waste; sorting into appropriate waste streams and to assist in bin room when required.
- To attend meetings and training provided by the trainer on all operational subjects.
- Have pride in your own appearance and the centre. You must be aware of your own responsibilities and adhere to company policies and procedures.
- Any other reasonable task requested by a member of the supervisory/ management team.
- Essential: Ability to demonstrate and deliver world class-service.
- Desirable: Minimum of 1-year cleaning experience.
- Ability to deliver world class service.
- Knowledge of environmental practices and recycling methods.
- Knowledge of COSHH and Health and Safety.
Working Hours - 32 hours/week
Please see our Benefits Booklet for more information.
Housekeeper 32hrs - Midsummer Place, Milton Keynes employer: Savills Company
At Midsummer Place, we pride ourselves on fostering a vibrant and supportive work environment where our Housekeepers play a crucial role in delivering exceptional customer experiences. With comprehensive training, opportunities for personal growth, and a commitment to health and safety, we ensure that our team members feel valued and empowered. Located in the heart of Milton Keynes, our centre offers a dynamic atmosphere that encourages collaboration and innovation, making it an excellent place to build a rewarding career.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeper 32hrs - Midsummer Place, Milton Keynes
✨Tip Number 1
Get to know the company culture! Before your interview, check out Midsummer Place's social media and website. This will help you understand their values and how you can fit in as a Housekeeper.
✨Tip Number 2
Practice your customer service skills! As a Housekeeper, you'll be a key part of creating a joyful experience for customers. Think of examples where you've gone above and beyond in previous roles.
✨Tip Number 3
Be ready to talk about safety! Familiarise yourself with health and safety procedures like COSHH and risk assessments. Showing that you take these seriously will impress your interviewers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team!
We think you need these skills to ace Housekeeper 32hrs - Midsummer Place, Milton Keynes
Some tips for your application 🫡
Show Your Cleaning Skills:When you’re writing your application, make sure to highlight any previous cleaning experience you have. We want to see how you can bring your skills to our team and maintain those high standards of cleanliness we pride ourselves on.
Be a Customer Service Star:Remember, you’ll be one of our Customer Service ambassadors! Share examples of how you’ve provided excellent service in the past. We love candidates who can connect with customers and make their experience joyful.
Follow the Guidelines:Make sure to read through the job description carefully and tailor your application to match. We’re looking for someone who understands the importance of health and safety procedures, so don’t forget to mention any relevant knowledge you have!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Savills Company
✨Know Your Role
Make sure you understand the key responsibilities of a Housekeeper at Midsummer Place. Familiarise yourself with health and safety procedures, cleaning standards, and customer service expectations. This will help you answer questions confidently and show that you're serious about the role.
✨Showcase Your Experience
If you've got previous cleaning experience, be ready to share specific examples of your work. Talk about how you maintained cleanliness and safety in your past roles, and any challenges you overcame. This will demonstrate your capability and commitment to high standards.
✨Emphasise Teamwork
Since this role involves working closely with others, highlight your ability to collaborate effectively. Share examples of how you've worked as part of a team in the past, and how you communicate with colleagues to ensure everything runs smoothly.
✨Ask Smart Questions
Prepare a few thoughtful questions to ask at the end of your interview. This could be about the training provided, the team dynamics, or how success is measured in the role. It shows your interest in the position and helps you gauge if it's the right fit for you.
