At a Glance
- Tasks: Provide security and cleaning support while ensuring a safe environment for shoppers.
- Company: Join a vibrant team at Riverside Shopping Centre in Hemel Hempstead.
- Benefits: Competitive pay, flexible shifts, and opportunities for growth.
- Other info: Dynamic role with varied tasks and a supportive team atmosphere.
- Why this job: Be the friendly face that keeps our shopping centre safe and welcoming.
- Qualifications: Experience in security or cleaning, plus great communication skills.
The predicted salary is between 13.04 - 13.04 £ per hour.
The purpose of a Dual Service Officer is to provide multi-skilled on-site support—most commonly combining security and cleaning duties into a single role.
Key Responsibilities
- Security & Safety: Patrolling the premises, reviewing CCTV, managing site access, and de-escalating conflicts or responding to public incidents. This requires both SIA & CCTV licences.
- Customer Service: Assisting retailers, providing directions, and ensuring a welcoming, safe environment for visitors.
- Cleaning & Maintenance: Completing scheduled and reactive cleaning tasks, operating cleaning machinery and managing waste or recycling.
- Health & Safety Compliance: Conducting daily site inspections and reporting hazards or equipment faults to facilities managers.
Skills, Knowledge and Experience
- Security & Surveillance: Front-line security experience, patrolling sites, incident response, and CCTV monitoring.
- Hygiene & Maintenance: Operation of commercial cleaning machinery, executing reactive and scheduled deep-cleaning tasks.
- Communication: Interacting professionally with staff, retailers, and the public, plus accurate shift reporting.
- Health & Safety: Hazard identification, strict adherence to site safety protocols, and ensuring equipment is fit for purpose.
- Conflict Resolution: De-escalating tense situations and responding quickly under pressure.
- Security Background: Previous hands-on work in corporate, retail, or event security environments.
- Cleaning: Prior experience in commercial cleaning services, site upkeep.
- Public Facing Roles: Customer service or public assistance experience where independent, on-the-spot decision-making is required.
Working Hours: Min 66 Max 72 in a 9 shift block 3 days, 3 nights, 3 off.
Salary: £13.04ph
Please see our Benefits Booklet for more information.
Dual Service Officer - Riverside Shopping Centre, Hemel Hempstead Operations · Riverside Shoppi[...] employer: Savills Company
As a Dual Service Officer at Riverside Shopping Centre in Hemel Hempstead, you will join a dynamic team dedicated to creating a safe and welcoming environment for both visitors and retailers. Our company prides itself on fostering a supportive work culture that values employee growth through training and development opportunities, alongside competitive pay and benefits. With a focus on teamwork and community engagement, we offer a unique chance to make a meaningful impact in a vibrant retail setting.
StudySmarter Expert Advice🤫
We think this is how you could land Dual Service Officer - Riverside Shopping Centre, Hemel Hempstead Operations · Riverside Shoppi[...]
✨Join Local Community Boards
Get involved in local community boards or forums related to janitorial services. You'll find job postings and connect with businesses in your area, which can really bolster your chances of landing that full-time gig at places like Savills Company.
✨Network with Industry Pros
Don't underestimate the power of networking! Attend industry-specific events or workshops in your locality. Chatting with people already in the field can lead you to hidden job opportunities that might not even be advertised yet.
✨Show Off Your Skills
Consider creating a simple portfolio that outlines your experience and specific skills in janitorial services. You can showcase before-and-after photos of your work or even testimonials from past employers. This can help you stand out when applying at places like Savills Company.
✨Apply Directly and Keep it Local
When you see a full-time position that sparks your interest, don’t just apply online. If you can, walk into the company, like Savills Company, with a smile and express your eagerness to contribute. Nothing beats meeting face-to-face and making that personal connection!
We think you need these skills to ace Dual Service Officer - Riverside Shopping Centre, Hemel Hempstead Operations · Riverside Shoppi[...]
Some tips for your application 🫡
Highlight Relevant Experience:When showcasing your experience, focus on any previous roles in janitorial or cleaning services. Include specifics like the types of environments you've worked in – be it offices, schools, or hospitals – and mention any cleaning techniques or equipment you're familiar with. This will show Savills Company that you’ve got the practical skills needed for the job!
Certifications Matter:If you have any certifications related to cleaning, health and safety, or equipment handling, make sure to include them in your CV. These can really set you apart from other candidates and demonstrate your commitment to quality and safety in your approach, which is crucial in the janitorial industry.
Tailor Your Cover Letter:Your cover letter should explain why you’re interested in working with Savills Company specifically. Talk about what excites you about the role and how you align with their values. Maybe you love maintaining cleanliness and creating a welcoming environment; let that shine through!
Get Your Availability Clear:Since this is a full-time position, be sure to mention your availability at the beginning of your application. Savills Company will want to know that you can commit to the hours required, so throwing in your ideal working times can help ease any worry about schedule conflicts!
How to prepare for a job interview at Savills Company
✨Know Your Cleaning Techniques
Brush up on various cleaning techniques and equipment you're familiar with. Be ready to highlight specific experiences where you've tackled challenging cleaning situations. This could give the hiring team at Savills Company a glimpse of your hands-on skills!
✨Safety First!
Make sure you're up-to-date on health and safety regulations relevant to janitorial work. We can expect some questions about how you handle hazardous materials or ensure hygiene—demonstrating knowledge here shows you're serious about your job and safety at Savills Company.
✨Flexibility is Key
As this is a full-time role, be prepared to discuss your flexibility regarding shifts and potential overtime. Employers love to see candidates who are adaptable to changing schedules, so share experiences that highlight your commitment and reliability.
✨Present Your Experience!
If you have a portfolio or references from previous jobs in cleaning services, bring them along or have them ready to share. This can strengthen your case at Savills Company, showcasing your work ethic and the quality of your previous roles in janitorial services.
