At a Glance
- Tasks: Welcome guests and ensure a five-star experience at the front desk.
- Company: Savills Company, a leading name in property services.
- Benefits: Flexible working hours, competitive pay, and a vibrant work environment.
- Other info: Perfect for those seeking a role with varied hours and responsibilities.
- Why this job: Join a dynamic team and enhance your customer service skills.
- Qualifications: Exceptional customer service skills and ability to multitask.
The predicted salary is between 22000 - 26000 £ per year.
Savills Company in Manchester seeks a proactive Receptionist to maintain a welcoming front desk. You will assist all visitors and personnel, ensuring a professional and clean environment that meets five-star standards.
Applicants should demonstrate top-tier customer service skills, a strong work ethic, and the ability to work independently while managing multiple tasks.
This role involves flexible working hours including weekends/evenings, ensuring the reception desk is always manned.
Guest Experience Host & Front Desk Concierge employer: Savills Company
Savills Company in Manchester is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and professional growth. With flexible working hours and a commitment to maintaining five-star service standards, employees are empowered to excel in their roles while enjoying a supportive environment that values teamwork and individual contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Guest Experience Host & Front Desk Concierge
✨Tip Number 1
First things first, research Savills Company and their values. Knowing what they stand for will help you tailor your approach and show them you're genuinely interested in being part of their team.
✨Tip Number 2
When you get the chance to chat with someone from the company, whether it's at a networking event or an interview, make sure to highlight your top-tier customer service skills. Share specific examples of how you've gone above and beyond for customers in the past.
✨Tip Number 3
Don’t underestimate the power of a follow-up! After any interaction, drop a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds.
✨Tip Number 4
Finally, apply through our website! We’ve got all the latest openings, and it’s the best way to ensure your application gets seen by the right people. Plus, it’s super easy to navigate!
We think you need these skills to ace Guest Experience Host & Front Desk Concierge
Some tips for your application 🫡
Show Off Your Customer Service Skills:When you're writing your application, make sure to highlight your top-tier customer service skills. We want to see how you've gone above and beyond for customers in the past, so share specific examples that showcase your proactive approach.
Keep It Professional Yet Friendly:Remember, as a Guest Experience Host, you'll be the first point of contact for visitors. Your written application should reflect a professional tone but also convey your friendly personality. We love seeing applicants who can balance professionalism with warmth!
Demonstrate Your Work Ethic:We’re looking for someone with a strong work ethic, so don’t shy away from mentioning times when you’ve taken initiative or worked independently. This will show us that you can manage multiple tasks effectively, just like we need you to at the front desk.
Apply Through Our Website:To make sure your application gets to us quickly and easily, apply through our website. It’s the best way to ensure we see your application right away, and it helps us keep everything organised. Plus, it shows you’re tech-savvy!
How to prepare for a job interview at Savills Company
✨Show Off Your Customer Service Skills
As a Guest Experience Host, you'll need to demonstrate your top-tier customer service skills. Prepare examples from your past experiences where you went above and beyond for a customer. This will show the interviewers that you understand the importance of creating a welcoming environment.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, like handling a difficult visitor or managing multiple tasks at once. Think through your responses beforehand, focusing on how you would maintain professionalism and a five-star standard in those scenarios.
✨Highlight Your Flexibility
Since the role involves flexible working hours, be prepared to discuss your availability. Mention any previous experience with shift work or your willingness to adapt to changing schedules. This shows that you're ready to meet the demands of the job.
✨Create a Welcoming First Impression
Remember, the front desk is the first point of contact for visitors. Dress professionally and arrive early to make a good impression. A friendly smile and confident body language can set the tone for the entire interview, reflecting the welcoming atmosphere Savills aims to provide.
