At a Glance
- Tasks: Ensure safety and security while providing top-notch customer service.
- Company: Join Savills, a leader in security and customer care.
- Benefits: Enjoy a structured shift pattern, annual bonus, and free uniform.
- Other info: Full-time position with opportunities for growth and development.
- Why this job: Make a difference by keeping people safe in a vibrant shopping environment.
- Qualifications: Must have an SIA Licence and experience in customer-focused roles.
The predicted salary is between 24000 - 30000 £ per year.
Savills Company is hiring a Security Officer at the Metrocentre in Gateshead. This full-time, permanent role involves maintaining high security standards while delivering excellent customer service.
Successful candidates must possess an SIA Licence and have experience in customer-focused environments.
Key duties include:
- Proactive patrolling
- Responding to incidents
- Ensuring safety throughout the centre
The position provides a structured shift pattern, annual bonus, and free uniform.
Security Officer: Customer-Focused, 40hrs, Annual Bonus in Gateshead employer: Savills Company
Savills Company is an exceptional employer, offering a dynamic work environment at the Metrocentre in Gateshead where security meets customer service excellence. Employees benefit from a structured shift pattern, an annual bonus, and opportunities for professional growth within a supportive team culture that values proactive engagement and safety. Join us to be part of a company that prioritises both employee well-being and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Security Officer: Customer-Focused, 40hrs, Annual Bonus in Gateshead
✨Tip Number 1
Network like a pro! Reach out to people in the security industry or those already working at Savills. A friendly chat can give us insider info and maybe even a referral.
✨Tip Number 2
Show off your customer service skills during interviews. We want to hear about times you went above and beyond for customers. It’s all about proving you can keep that high standard of service!
✨Tip Number 3
Prepare for situational questions. Think about how you’d handle various incidents while keeping customers safe. We love candidates who can think on their feet!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always looking for passionate individuals who fit our culture.
We think you need these skills to ace Security Officer: Customer-Focused, 40hrs, Annual Bonus in Gateshead
Some tips for your application 🫡
Show Off Your Customer Service Skills:When you're writing your application, make sure to highlight any experience you have in customer-focused roles. We want to see how you've gone above and beyond to help customers in the past!
Be Clear About Your Qualifications:Don’t forget to mention your SIA Licence! It’s a must-have for this role, so make it stand out in your application. We need to know you’re qualified right from the start.
Tailor Your Application:Take a moment to read through the job description and align your skills with what we’re looking for. A personalised application shows us you’re genuinely interested in joining our team at Savills.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the easiest way for us to keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Savills Company
✨Know Your Security Standards
Familiarise yourself with the security protocols and standards relevant to the role. Be ready to discuss how you would maintain these standards while ensuring a positive customer experience.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you successfully handled customer interactions, especially in challenging situations. This will demonstrate your ability to balance security with excellent service.
✨Understand the Role of Proactive Patrolling
Be prepared to explain what proactive patrolling means to you and how it contributes to safety. Think of specific scenarios where your vigilance made a difference in a previous role.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture and expectations for the Security Officer role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
