At a Glance
- Tasks: Join our team to keep the Metrocentre sparkling clean and welcoming for everyone.
- Company: Metrocentre, a vibrant shopping destination in Gateshead.
- Benefits: Flexible hours, training provided, and a fun work environment.
- Other info: Great opportunity for career growth and learning new skills.
- Why this job: Be a key player in creating an enjoyable shopping experience for customers.
- Qualifications: Enthusiastic team player with a positive attitude and good communication skills.
The predicted salary is between 20000 - 22000 £ per year.
At Metrocentre we aim to create a compelling and fun experience for our customers. The purpose of a cleaning operative role is to work with other team members to clean all areas as required in a safe and efficient manner. You are responsible for the day-to-day cleaning of agreed areas set by your Team Leader/Manager; these will include the mall and toilet areas. Training will be provided on all relevant machinery required within your role, with the expectation that these are well always maintained and used in a professional manner. You will have the ability to work both individually and within a team. You will be capable of carrying out your duties without constant supervision and be proactive in ensuring your area of responsibility always meets the highest standards of safety and cleanliness. You will also be one of our Customer Service ambassadors, providing world class service to all customers, retailers and contractors.
Key Responsibilities
- To deliver all cleaning and waste operations within the shopping centre.
- Provide excellent customer service to all customers.
- Sweeping, mopping and cleaning floors (both FOH and BOH).
- Cleaning public and staff toilets (both male and female).
- Emptying bins and removing rubbish.
- General cleaning duties around the centre to meet with periodic schedules.
- Gritting of centre during winter maintenance period.
- Compliance with all work related Health and Safety regulations at all times.
- Any other reasonable task requested by a member of the supervisory/management team.
- Assist with the delivery of centre objectives.
Skills, Knowledge and Experience
- Enthusiastic to learn and work as part of a team.
- Positive ‘can do’ attitude with the ability to show initiative.
- Experience in using various cleaning machines and equipment.
- To be able to communicate with the public at all levels.
- Excellent written and verbal communication skills.
- Knowledge of COSHH.
Desirable:
- BICS training.
- NVQ level 1 cleaning.
- SIA licence.
Working Hours - 37.5 hours a week, days.
Environmental Services Assistant Days 37.5hrs - Metrocentre, Gateshead Operations · Metrocentre employer: Savills Company
At Metrocentre, we pride ourselves on fostering a vibrant and supportive work environment where every team member plays a crucial role in delivering exceptional customer experiences. As an Environmental Services Assistant, you will benefit from comprehensive training, opportunities for personal growth, and the chance to be part of a dedicated team that values safety and cleanliness. Located in the heart of Gateshead, our centre offers a dynamic atmosphere and a commitment to employee well-being, making it an excellent place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Environmental Services Assistant Days 37.5hrs - Metrocentre, Gateshead Operations · Metrocentre
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Metrocentre. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills and experiences align with the role of an Environmental Services Assistant. Confidence is key!
✨Tip Number 3
Show off your customer service skills! Since you'll be a customer service ambassador, think of examples from your past where you've gone above and beyond for customers. This will demonstrate your commitment to providing excellent service.
✨Tip Number 4
Apply through our website! We make it super easy for you to apply directly. Plus, it shows us that you're serious about wanting to join our team at Metrocentre. Don't miss out on this opportunity!
We think you need these skills to ace Environmental Services Assistant Days 37.5hrs - Metrocentre, Gateshead Operations · Metrocentre
Some tips for your application 🫡
Show Your Enthusiasm:Let your passion for cleanliness and teamwork shine through in your application. We want to see that you’re excited about the role and ready to contribute to creating a fun experience for our customers.
Tailor Your CV:Make sure your CV highlights relevant experience, especially with cleaning equipment and customer service. We love seeing how your skills match what we’re looking for, so don’t hold back!
Be Clear and Concise:When writing your cover letter, keep it straightforward. We appreciate clarity, so get straight to the point about why you’d be a great fit for the Environmental Services Assistant role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Savills Company
✨Know Your Role Inside Out
Before the interview, make sure you understand the responsibilities of an Environmental Services Assistant. Familiarise yourself with cleaning procedures, health and safety regulations, and customer service expectations. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Team Spirit
Since this role involves working closely with others, be prepared to discuss your teamwork experiences. Think of examples where you've collaborated effectively or helped a colleague. Highlighting your ability to work well in a team will demonstrate that you're a great fit for their environment.
✨Bring Your 'Can Do' Attitude
Employers love candidates who have a positive attitude and show initiative. During the interview, share instances where you've tackled challenges head-on or gone above and beyond in your previous roles. This will showcase your enthusiasm and readiness to contribute to the team.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the role or the company culture. This shows that you're engaged and serious about the position. You might ask about training opportunities or how success is measured in the role, which can also give you valuable insights into what they value.
