Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team to keep the shopping centre clean and safe for customers.
- Company: Join Highcross, a vibrant shopping destination in Leicester, dedicated to excellent customer experiences.
- Benefits: Enjoy flexible hours, training opportunities, and a supportive work environment.
- Why this job: Be part of a dynamic team making a real impact on community cleanliness and safety.
- Qualifications: Must have team leader experience and at least 2 years in cleaning roles.
- Other info: Opportunity to develop leadership skills and engage with diverse teams.
The predicted salary is between 24000 - 36000 £ per year.
Purpose of the Role
The Team Leader is responsible for cleaning of the Centre. To maintain a safe and pleasant environment for our customers, through the promotion of best practice throughout all tasks. The Team Leader will also be responsible in assisting the Environmental Services Manager for training of all staff within this area, ensuring all cleaning task are completed to a high standard.
Key Responsibilities
- Play an active role in the cleaning operations.
- To ensure all Health & Safety policies and procedures are adhered to.
- Comply to on-site cleaning schedules and on-site assignment instructions
- Ensure the site is kept to a high standard of cleanliness.
- Ensure the waste hierarchy on site is adhered to.
- Ensure the bins emptied regularly and the compactor is ready & booked in time for waste contractor.
- To deliver & assist Environmental Services Manager with cleaning rosters, timesheets and overtime schedules and assist with necessary holiday and sickness cover as and when required.
- To record and assist Environmental Services Manager to maintain staff training matrix of cleaning team.
- To adhere and ensure the cleaning team adhere to the cleaning schedules and ensure these are fit for purpose.
- Undertake high level cleaning, when required.
- Ensure the common areas are kept clean and tidy.
- Assist contractors when required.
- To ensure cleaning stores are kept tidy and all cleaning products and substances have COSHH and are risk assessed.
- Assist with the stock control of cleaning supplies and consumables.
- Grit/salt public and staff areas/ assist with flood clean-up in extreme weather conditions.
- Ensure the staff/cleaning office, shelves and cupboards are kept clean.
- Paint out graffiti, when required.
- Work with security to assist with incidents when required.
- To ensure that any damaged equipment is reported immediately to the Environmental Service Manager
- To carry out any other reasonable request by the Line Manager.
- To ensure that all Cleaning personnel are adequately licensed/trained in order to fulfil the requirements on the roles.
- To undertake training as necessary
- To adhere to and, ensure the cleaning team adhere to the COSHH and RAMS of all cleaning products and equipment respectively.
- To assist the Environmental Service Manager in the Cleaning team annual PDR process and to ensure the teams have completed the required training for their job roles.
- To assist the Environemntal Service Manager with Monthly Toolbox talks & team briefings as directed.
- To be a cleaning ambassador for the site by liaising with tenants regarding waste and recycling, offering assistance and guidance when required.
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation.
Skills, Knowledge and Experience
- Excellent communication skills.
- Works well under pressure and to deadlines.
- Works well within a team.
- Understands how to delegate work, whilst ensuring their own work is complete on a daily basis.
- Team leader experience.
- 2 years cleaning experience
Please see our Benefits Booklet for more information.
#J-18808-Ljbffr
Environmental Services Team Leader - Highcross Shopping Centre, Leicester Operations · Highcross employer: Savills Company
Contact Detail:
Savills Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Environmental Services Team Leader - Highcross Shopping Centre, Leicester Operations · Highcross
✨Tip Number 1
Familiarise yourself with the Health & Safety policies and procedures relevant to cleaning operations. Understanding these guidelines will not only help you in interviews but also demonstrate your commitment to maintaining a safe environment.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed a team in previous roles. Highlighting your ability to delegate tasks effectively will make you stand out as a strong candidate for the Team Leader position.
✨Tip Number 3
Research the Highcross Shopping Centre and its cleaning standards. Being knowledgeable about the specific environment you'll be working in can give you an edge during discussions with the hiring team.
✨Tip Number 4
Prepare to discuss your experience with training staff and maintaining cleaning schedules. Being able to articulate your approach to ensuring high standards of cleanliness will show that you're ready to take on the responsibilities of this role.
We think you need these skills to ace Environmental Services Team Leader - Highcross Shopping Centre, Leicester Operations · Highcross
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in cleaning and team leadership. Emphasise any previous roles where you managed a team or adhered to health and safety standards.
Craft a Strong Cover Letter: In your cover letter, express your passion for maintaining cleanliness and safety in public spaces. Mention specific examples of how you've successfully led a team or improved cleaning processes in past roles.
Highlight Communication Skills: Since excellent communication is key for this role, provide examples in your application that demonstrate your ability to communicate effectively with team members and management.
Showcase Problem-Solving Abilities: Discuss instances where you've successfully handled challenges in a cleaning environment, such as managing schedules or addressing unexpected issues. This will show your capability to work under pressure.
How to prepare for a job interview at Savills Company
✨Showcase Your Leadership Skills
As a Team Leader, it's crucial to demonstrate your ability to lead and motivate a team. Prepare examples of how you've successfully managed a team in the past, focusing on delegation, training, and maintaining high standards.
✨Emphasise Health & Safety Knowledge
Familiarise yourself with health and safety policies relevant to cleaning operations. Be ready to discuss how you ensure compliance with these regulations and how you would promote best practices among your team.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills, especially in high-pressure situations. Think of scenarios where you've had to manage cleaning schedules or handle unexpected challenges, and be prepared to explain your approach.
✨Demonstrate Communication Skills
Excellent communication is key in this role. Be prepared to discuss how you effectively communicate with your team, management, and other stakeholders. Highlight any experience you have in liaising with tenants or contractors.