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For Companies At a Glance
- Tasks: Keep the centre spotless and welcoming for visitors every day.
- Company: Join The Chimes Operations, a vibrant hub in Uxbridge dedicated to excellent service.
- Benefits: Enjoy competitive pay, training opportunities, and a supportive team environment.
- Why this job: Be a key player in creating a positive first impression and promoting cleanliness.
- Qualifications: 1-3 years of cleaning experience; knowledge of cleaning chemicals is a plus.
- Other info: Full-time role with a chance to develop skills and grow within the company.
The predicted salary is between 20318 - 25497 £ per year.
Purpose of the Role
The purpose of the environmental services assistant role is to ensure the highest standards of cleanliness throughout the centre, front of house, back of house, car park and around the perimeter. This is the first and lasting impression of visitors to centre centre therefore an integrally important role to the centre presentation
To work with other team members to clean the common areas safely and efficiently. You are responsible for the day to day cleaning of specifically agreed areas to the required standards
You will be expected to operate cleaning machines (after training) and present a professional, friendly image at all times
You will have the ability to work both individually and within a team. You will be capable of carrying out your duties without constant supervision and be proactive in ensuring your area of responsibility meets the highest possible standards of cleanliness and safety.
Key Responsibilities
- Have pride in the centre; ensuring that you deliver consistently high standards of customer service at all times, thereby promoting a professional and welcoming atmosphere
- Ensure good knowledge of all facilities and processes in order to deal with customer’s queries, complaints and compliments in line with company procedure
- Use of various machines in accordance with requirements including scrubber dryers, rotary scrubber, escalator cleaners, pressure washers, vacuum cleaning machines etc
- To follow all of the departmental procedures and schedules correctly at all times
- To ensure that all waste is dealt with appropriately, emptying and cleaning bins when necessary. (Bins can weigh up to 3 kilos)
- To comply with all of the health and safety procedures for the department including COSHH – machinery check sheets, PPE etc
- Ensure the safe disposal of clinical waste and sharps as per policy
- To communicate and liaise with team leaders and colleagues to ensure a smooth running of the department
- To maintain all of the sanitary areas to the required standard, replenishing supplies as required
- To report any maintenance defects relating to the building and its fixtures and fittings
- Cleaning of all public accessible areas
- Sweeping, mopping and cleaning floors (both inside and outside)
- Cleaning public and staff toilets (both male and female)
- Emptying bins and removing rubbish
- Cleaning low level windows and glass
- Cleaning walls (including pillars) and signage (both internal and external)
- Cleaning stairs, stairwells, ramps, lifts and escalators
- Cleaning of staff rooms, facilities, offices, control room and kitchens and where appropriate external entrances, perimeters and walkways including gardening areas
- Cleaning corridors and back of house areas
- Cleaning barriers, vending machines, fixtures and fittings
- Waste; sorting into appropriate containers, removing cardboard and other items for recycling
- Completing daily forms to support work carried out
- To attend meetings and training provided on operational related subjects
- Compliance with all work-related health and safety regulations at all times
- Any other reasonable task requested by a member of the supervisory/management team
- Be aware of your responsibilities and adhere to all company’s safety guidelines including wearing of all personal protective equipment
- Undertake any further duties as requested by any member of the supervision / management team
- You are an ambassador for the centre and for environmental services, and as such you will actively promote recognition for the team, the centre, and the wider business through your exemplary behaviour
Skills, Knowledge and Experience
- Confident/friendly disposition
- Ability to handle heavy equipment and machinery used in cleaning
- Ability to walk, bend, push, pull and lift repetitively during working hours
- Self-motivated with ability to identify and complete needed tasks without direct supervision
- Good communication skills both verbal and written
- Flexible/supportive team player
Qualifications and experience:
Essential:
- 1 to 3 years’ proven experience working as a cleaner
- Knowledge of cleaning chemicals, proper storage and disposal methods
Desirable:
- Cleaning related qualifications such as BICS
- Knowledge of COSHH policies and procedures
- Excellent customer care skills
Salary :£25,398.00 per annum
Hours: 40 per week
#LI-DNI
Please see our Benefits Booklet for more information.
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Environmental Services Assistant - The Chimes Operations · Uxbridge employer: Savills Company
Contact Detail:
Savills Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Environmental Services Assistant - The Chimes Operations · Uxbridge
✨Tip Number 1
Familiarise yourself with the specific cleaning equipment mentioned in the job description, such as scrubber dryers and pressure washers. Knowing how to operate these machines will not only boost your confidence but also show your potential employer that you're proactive and ready to hit the ground running.
✨Tip Number 2
Demonstrate your understanding of health and safety regulations, particularly COSHH. Being knowledgeable about safe cleaning practices and chemical handling will set you apart from other candidates and highlight your commitment to maintaining a safe environment.
✨Tip Number 3
Showcase your customer service skills during any interactions you have with the team or during the interview process. Since this role involves being an ambassador for the centre, emphasising your ability to communicate effectively and handle queries will be crucial.
✨Tip Number 4
Be prepared to discuss your previous cleaning experience in detail. Highlight specific tasks you've handled, especially those that align with the responsibilities listed in the job description, to demonstrate that you have the relevant skills and experience for the role.
We think you need these skills to ace Environmental Services Assistant - The Chimes Operations · Uxbridge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in cleaning roles, especially any specific duties that align with the responsibilities listed in the job description. Mention any experience with cleaning machinery and customer service skills.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the importance of cleanliness in creating a welcoming environment. Use examples from your past experience to demonstrate how you meet the key responsibilities outlined in the job description.
Highlight Relevant Skills: Emphasise your ability to work independently and as part of a team. Mention your knowledge of health and safety procedures, particularly COSHH, and any cleaning qualifications you may have, such as BICS.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Savills Company
✨Show Your Pride in Cleanliness
Make sure to express your understanding of the importance of cleanliness in creating a welcoming atmosphere. Share examples from your past experiences where you maintained high standards and how it positively impacted visitors or customers.
✨Demonstrate Teamwork Skills
Since this role involves working with others, be prepared to discuss your experience in team settings. Highlight instances where you collaborated effectively with colleagues to achieve common goals, especially in cleaning or maintenance tasks.
✨Familiarise Yourself with Equipment
Research the cleaning machines mentioned in the job description, such as scrubber dryers and pressure washers. Being knowledgeable about these tools will show your readiness to learn and adapt quickly during training.
✨Communicate Your Customer Service Approach
As an ambassador for the centre, it's crucial to convey your customer service philosophy. Prepare to discuss how you handle queries and complaints, ensuring that you maintain a friendly and professional image at all times.
