At a Glance
- Tasks: Join our team to keep the Metrocentre sparkling clean and welcoming for everyone.
- Company: Metrocentre, a vibrant shopping destination in Gateshead.
- Benefits: Flexible hours, training provided, and a fun work environment.
- Other info: Great opportunity for career growth and learning in a dynamic setting.
- Why this job: Be a key player in creating an enjoyable shopping experience for customers.
- Qualifications: Enthusiastic team player with a positive attitude and good communication skills.
The predicted salary is between 20000 - 22000 £ per year.
At Metrocentre we aim to create a compelling and fun experience for our customers. The purpose of a cleaning operative role is to work with other team members to clean all areas as required in a safe and efficient manner. You are responsible for the day-to-day cleaning of agreed areas set by your Team Leader/Manager; these will include the mall and toilet areas. Training will be provided on all relevant machinery required within your role, with the expectation that these are well always maintained and used in a professional manner. You will have the ability to work both individually and within a team. You will be capable of carrying out your duties without constant supervision and be proactive in ensuring your area of responsibility always meets the highest standards of safety and cleanliness. You will also be one of our Customer Service ambassadors, providing world class service to all customers, retailers and contractors.
Key Responsibilities
- To deliver all cleaning and waste operations within the shopping centre.
- Provide excellent customer service to all customers.
- Sweeping, mopping and cleaning floors (both FOH and BOH).
- Cleaning public and staff toilets (both male and female).
- Emptying bins and removing rubbish.
- General cleaning duties around the centre to meet with periodic schedules.
- Gritting of centre during winter maintenance period.
- Compliance with all work related Health and Safety regulations at all times.
- Any other reasonable task requested by a member of the supervisory/management team.
- Assist with the delivery of centre objectives.
Skills, Knowledge and Experience
- Enthusiastic to learn and work as part of a team.
- Positive ‘can do’ attitude with the ability to show initiative.
- Experience in using various cleaning machines and equipment.
- To be able to communicate with the public at all levels.
- Excellent written and verbal communication skills.
- Knowledge of COSHH.
- Desirable: BICS training, NVQ level 1 cleaning, SIA licence.
Working Hours - 37.5 hours a week, days.
Environmental Services Assistant Days 37.5hrs - Metrocentre, Gateshead Operations · Metrocentre employer: Savills Company
At Metrocentre, we pride ourselves on fostering a vibrant and supportive work environment where every team member plays a crucial role in delivering exceptional customer experiences. As an Environmental Services Assistant, you will benefit from comprehensive training, opportunities for personal growth, and the chance to be part of a dedicated team that values safety and cleanliness. Located in Gateshead, our centre offers a dynamic atmosphere with a focus on teamwork and community engagement, making it an ideal place for those seeking meaningful employment.
StudySmarter Expert Advice🤫
We think this is how you could land Environmental Services Assistant Days 37.5hrs - Metrocentre, Gateshead Operations · Metrocentre
✨Tip Number 1
Get to know the company culture! Before your interview, check out Metrocentre's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since you'll be a Customer Service ambassador, think of examples where you've gone above and beyond for customers. Be ready to share these stories during your chat with the hiring team.
✨Tip Number 3
Dress the part! When you show up for your interview, wear something smart but comfortable. You want to look professional while also showing that you can handle the practical side of the job.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Environmental Services Assistant Days 37.5hrs - Metrocentre, Gateshead Operations · Metrocentre
Some tips for your application 🫡
Show Your Enthusiasm:Let your passion for cleanliness and customer service shine through in your application. We want to see that you’re excited about the role and ready to contribute to our team at Metrocentre!
Tailor Your CV:Make sure your CV highlights relevant experience, especially any cleaning roles or customer service positions. We love seeing how your skills match what we’re looking for, so don’t hold back!
Be Clear and Concise:When writing your cover letter, keep it straightforward. We appreciate clarity, so get straight to the point about why you’d be a great fit for the Environmental Services Assistant role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Savills Company
✨Know Your Role
Make sure you understand the responsibilities of an Environmental Services Assistant. Familiarise yourself with the cleaning tasks mentioned in the job description, like sweeping, mopping, and maintaining cleanliness in public areas. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Show Off Your Team Spirit
Since this role involves working closely with others, be ready to share examples of how you've successfully collaborated in a team before. Highlight your positive attitude and ability to work independently as well, as both are key for this position.
✨Brush Up on Customer Service
As a customer service ambassador, you'll need to provide excellent service. Think of specific instances where you've gone above and beyond for customers. This will show that you understand the importance of customer satisfaction in your role.
✨Health and Safety Knowledge is Key
Familiarise yourself with health and safety regulations, especially those related to cleaning. Being able to discuss COSHH and any relevant training you have will demonstrate your commitment to maintaining a safe environment for both customers and staff.
