Commercial Partnerships Coordinator - Lakeside Shopping Centre Business Operations · Lakeside S[...]
Commercial Partnerships Coordinator - Lakeside Shopping Centre Business Operations · Lakeside S[...]

Commercial Partnerships Coordinator - Lakeside Shopping Centre Business Operations · Lakeside S[...]

Grays Full-Time 30000 - 42000 £ / year (est.) No home office possible
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Savills Company

At a Glance

  • Tasks: Coordinate exciting commercial projects and ensure top-notch operational standards at Lakeside Shopping Centre.
  • Company: Join a vibrant team at Lakeside Shopping Centre, where innovation meets community.
  • Benefits: Enjoy competitive pay, flexible hours, and opportunities for personal growth.
  • Why this job: Be part of a dynamic environment that values creativity and customer experience.
  • Qualifications: Strong people skills and experience in event management are essential.
  • Other info: Flexible working hours and a chance to make a real impact in retail.

The predicted salary is between 30000 - 42000 £ per year.

Overview

To support our client and 3rd party companies in facilitating all commercialisation activity at centre level.

Key Responsibilities

  • To coordinate the full delivery process from implementation to removal of new commercial projects at centre level including but not limited to media, vending, service, mall kiosks, promotions, and pop ups.
  • To proactively monitor ongoing commercialisation activity to ensure the highest operational standards – especially regarding temporary mall promotions.
  • To administer the collation and approvals of all documentation in a timely manner for the centre’s promotional bookings including licences, health and safety documents, PLI, fire certificates and PATs) and maintain up to date records.
  • To liaise with Centre Director as well as our client/3rd Party operator on a regular basis, as required by the business.
  • To contribute to the achievement of the centre’s commercialisation budget.
  • To conduct local meetings with suppliers regarding space allocations, etc at centre level.
  • To communicate and liaise with Centre Management, Marketing and Asset teams to achieve and exceed budget targets.
  • To build professional relationships with onsite commercial operators and external community bodies with the aim to encourage quality, good customer service and best practice operational standards are consistently adhered to when promoting on the malls.
  • To challenge and improve existing services and facilities through innovation.
  • To work closely with 3rd party operators to agree on acceptable paperwork standards regarding promotions, ensuring enquiries are responded to promptly and are effectively communicated by the end of each working day.
  • To work closely with 3rd Party/Savills Finance to ensure all documentation for any commercial activity issued is correct and advise the team of any changes that may occur (including areas such as technical, power, dimensions, etc) so that documents can be amended accordingly and in a timely manner.
  • To produce accurate reports which include but not limited to monthly activity sales data, centre standards checklist, etc, in readiness for Board Meeting at the end of each month.
  • Daily site walks required to ensure all the mall activity and display standards are maintained across all activities.
  • To undertake additional duties as required.

Skills, Knowledge and Experience

Essential

  • Ensuring quality standards on the mall are adhered to and always maintained.
  • Excellent leadership and people skills.
  • People Management skills.
  • Experience in tenant liaison and retailer engagement at a head office and local level.
  • A proven ability to build and maintain relationships with clients, the media and third parties.
  • A proven ability of managing agencies and the ability to work across multi-agency briefs.
  • Ability to use full range of Microsoft applications including; Word, Excel, PowerPoint and Outlook.
  • A proven ability to manage workload commitments.
  • Excellent interpersonal skills and the ability to communicate both orally and in writing to a good standard.
  • Excellent presentation skills.
  • Ability to work on own initiative and confidently contribute to team meetings.
  • Willingness to adopt a flexible approach to working patterns in order to respond to the demands of a retail and leisure environment.
  • Strong event management skills.
  • Be flexible with working hours.
  • Be fully aware of the importance of Health & Safely implications surrounding events.
  • Knowledge of Data Protection Legislation.
  • Broad understanding of Health & Safety principles in relation to event Crisis Management and customer safety.

Desirable

  • Warm charismatic personality that has a way of winning over any challenging characters.
  • Operational experience.

Working Hours – 40 hours per week

Please see our Benefits Booklet for more information.

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Commercial Partnerships Coordinator - Lakeside Shopping Centre Business Operations · Lakeside S[...] employer: Savills Company

As a Commercial Partnerships Coordinator at Lakeside Shopping Centre, you will thrive in a dynamic and supportive work environment that prioritises employee growth and development. Our company fosters a collaborative culture where innovation is encouraged, and you will have the opportunity to build meaningful relationships with clients and community partners while ensuring the highest operational standards. With competitive benefits and a commitment to excellence, we are dedicated to making your career both rewarding and impactful.
Savills Company

Contact Detail:

Savills Company Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Commercial Partnerships Coordinator - Lakeside Shopping Centre Business Operations · Lakeside S[...]

Tip Number 1

Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy to reach out to potential contacts. You never know who might help you land that dream job!

Tip Number 2

Prepare for interviews by researching the company and its culture. Understand their values and how they operate. This will not only help you answer questions better but also show that you're genuinely interested in being part of their team.

Tip Number 3

Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. The more you practice, the more confident you'll feel when it’s time to shine in front of the real interviewers.

Tip Number 4

Don’t forget to follow up after your interviews! A simple thank-you email can go a long way in leaving a positive impression. Plus, it shows your enthusiasm for the role and keeps you on their radar.

We think you need these skills to ace Commercial Partnerships Coordinator - Lakeside Shopping Centre Business Operations · Lakeside S[...]

Commercialisation Coordination
Operational Standards Monitoring
Documentation Administration
Client Liaison
Budget Management
Supplier Communication
Relationship Building
Service Improvement
Report Production
Site Walks
People Management
Interpersonal Skills
Event Management
Health & Safety Knowledge
Data Protection Legislation Awareness

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Commercial Partnerships Coordinator role. Highlight your experience in managing commercial projects and liaising with clients, as this will show us you understand what we're looking for.

Show Off Your People Skills: We love candidates who can build strong relationships! In your application, mention any past experiences where you've successfully engaged with clients or managed teams. This will help us see how you can fit into our collaborative environment.

Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon. We want to see your communication skills shine through, so make sure your points are easy to understand!

Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Savills Company

Know Your Commercialisation Stuff

Make sure you brush up on the specifics of commercialisation activities, especially in a shopping centre context. Understand the processes involved in implementing and removing projects like promotions and pop-ups, as well as the documentation required. This will show that you're not just interested in the role but also knowledgeable about it.

Show Off Your People Skills

Since this role involves liaising with various stakeholders, be prepared to discuss your experience in building relationships. Think of examples where you've successfully managed tenant or supplier relationships, and be ready to share how you handle challenging characters with your warm personality.

Demonstrate Your Organisational Skills

This job requires excellent organisational abilities, so come equipped with examples of how you've managed multiple tasks or projects simultaneously. Highlight your experience with documentation and reporting, especially using Microsoft applications like Excel and PowerPoint, to showcase your attention to detail.

Be Ready for Scenario Questions

Expect questions that assess your problem-solving skills, particularly around health and safety or crisis management during events. Prepare some scenarios where you've had to think on your feet or adapt quickly to changing circumstances, as this will demonstrate your ability to thrive in a dynamic retail environment.

Commercial Partnerships Coordinator - Lakeside Shopping Centre Business Operations · Lakeside S[...]
Savills Company
Location: Grays
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