Lettings Negotiator (Multi Site) - The Merchant, Brighton Business Operations · The Merchant

Lettings Negotiator (Multi Site) - The Merchant, Brighton Business Operations · The Merchant

Brighton Full-Time 29500 - 48000 € / year (est.) No home office possible
Savills Company

At a Glance

  • Tasks: Deliver leasing services across multiple properties, from viewings to closing deals.
  • Company: Join a dynamic team at The Merchant, Brighton's leading lettings agency.
  • Benefits: Competitive salary with commission, flexible working hours, and career growth opportunities.
  • Other info: Work across various locations and enhance your experience in a fast-paced environment.
  • Why this job: Make a real impact in the property market while developing your negotiation skills.
  • Qualifications: Strong communication skills and a passion for customer service.

The predicted salary is between 29500 - 48000 € per year.

To deliver a comprehensive leasing service across multiple build-to-rent assets within our portfolio. Reporting to the Leasing Portfolio Manager, you will support key leasing activities including marketing, applicant management, conducting viewings, and agreeing deals/offers.

You will be assigned to assets requiring leasing support, as directed by the Leasing Portfolio Manager, and will be expected to provide regular feedback to help enhance the leasing approach at each site. Flexibility is essential, as you will be expected to work across different locations depending on where support is most needed, particularly at underperforming assets or those requiring additional focus.

Key Responsibilities
  • Responding to and qualifying applicants.
  • Booking viewings.
  • Conducting viewings.
  • Negotiating and closing deals in line with target KPIs.
  • Uploading offers to Radar, ensuring compliance and correct documents are on file with complete audit trail.
  • Mystery shopping competitors.
  • Weekly analysis of enquiry levels and conversion rates across 15 BTR sites.
  • Training on site teams on applicant management and viewings.
  • Daily/weekly Rightmove review and portal management.
  • Analysing resident and applicant demographics to help target marketing.
  • Stakeholder management with third parties such as Rightmove or digital marketing agencies to improve targeted marketing.
  • Site visits to assist with improving customer journey/experience.
  • Ad hoc deployment to struggling sites, e.g. being based at a site for a couple of weeks to boost lets.
  • Recommend leasing strategy to Leasing Portfolio Manager following site visits, viewings etc.

In addition to the tasks described above, the job holder may be required to carry out other duties as may reasonably be required from time to time.

Working Hours - 5 days over 7 - 9am-5.30pm. This role is based at The Merchant, Brighton and covers the following sites – Reading, Bath, Bristol, Horsham, Arborfield, Bournemouth.

Salary – £29,500 p/a + commission OTE £43-48k p/a. Commission based on KPIs.

Lettings Negotiator (Multi Site) - The Merchant, Brighton Business Operations · The Merchant employer: Savills Company

At The Merchant, we pride ourselves on being an exceptional employer, offering a dynamic work environment that fosters collaboration and innovation across our multi-site operations. Our team enjoys competitive salaries, performance-based commissions, and ample opportunities for professional growth, all while working in the vibrant city of Brighton and its surrounding areas. With a strong focus on employee development and a supportive culture, we empower our staff to excel in their roles and contribute meaningfully to our success.

Savills Company

Contact Detail:

Savills Company Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Lettings Negotiator (Multi Site) - The Merchant, Brighton Business Operations · The Merchant

Tip Number 1

Get to know the company inside out! Research The Merchant and its portfolio. Understanding their values and what they look for in a Lettings Negotiator will help you tailor your approach during interviews.

Tip Number 2

Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!

Tip Number 3

Practice makes perfect! Prepare for common interview questions related to leasing and negotiation. Role-play with a friend or use our resources to boost your confidence before the big day.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at The Merchant.

We think you need these skills to ace Lettings Negotiator (Multi Site) - The Merchant, Brighton Business Operations · The Merchant

Leasing Knowledge
Negotiation Skills
Customer Service
Marketing Skills
Applicant Management
Data Analysis
Stakeholder Management

Some tips for your application 🫡

Tailor Your CV:Make sure your CV is tailored to the Lettings Negotiator role. Highlight your experience in leasing, marketing, and customer service. We want to see how your skills match what we're looking for!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how you can contribute to our team. Keep it engaging and relevant to the job description.

Showcase Your Flexibility:Since this role requires working across multiple sites, make sure to mention your flexibility and willingness to adapt. We love candidates who are ready to jump in wherever they're needed!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at Savills Company

Know Your Portfolio

Before the interview, make sure you’re familiar with the properties in the portfolio. Research each site and understand their unique selling points. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.

Showcase Your Negotiation Skills

Prepare examples of past experiences where you've successfully negotiated deals or closed sales. Be ready to discuss your approach and how you can apply those skills to meet the KPIs for this role.

Flexibility is Key

Since the role requires working across multiple sites, be prepared to discuss your adaptability. Share instances where you’ve successfully managed changing priorities or worked in different environments to highlight your flexibility.

Engage with Stakeholders

Think about how you would manage relationships with third parties like Rightmove or marketing agencies. Prepare to discuss strategies for effective communication and collaboration, as this will be crucial for improving targeted marketing efforts.