At a Glance
- Tasks: Monitor CCTV systems and ensure a safe environment for guests at StarCity.
- Company: Join the vibrant team at StarCity, Birmingham's exciting entertainment destination.
- Benefits: Competitive pay, flexible shifts, and a fun work atmosphere.
- Other info: Dynamic role with opportunities to grow in a lively entertainment setting.
- Why this job: Be part of an energetic team and help create memorable experiences for visitors.
- Qualifications: SIA CCTV Licence and strong communication skills required.
The predicted salary is between 13.98 - 13.98 £ per hour.
Have you visited Star City recently? You may have noticed—we’ve changed.
With the arrival of Super Park, Chuck E.
Cheese and Capital Karts, Star City is entering an exciting new chapter, and we are looking for an enthusiastic and professional CCTV Operator to join our team and help support the continued transformation of the centre.
At Star City Entertainment in Birmingham, we are loud and proud about our vision to be diverse, vibrant, creative and fun.
At the heart of that vision is our commitment to providing a safe, clean and welcoming environment where every visitor can enjoy a great experience.
As a CCTV Operator, you will play an important role in helping keep Star City safe.
Working as part of the wider centre team, you will monitor CCTV systems, identify and respond to incidents, communicate effectively with colleagues on the ground and help ensure appropriate action is taken when issues arise.
No two days will be the same.
From supporting the day-to-day operation of a busy entertainment destination to responding to incidents and assisting with major events and peak trading periods, you will need to remain alert, professional and calm under pressure.
A valid SIA Public Space Surveillance (CCTV) Licence is required for this role.
- Purpose of the Role
- To provide a safe, clean, and welcoming environment for our guests, staff, and contractors
- Customer service experience to our customers
- To ensure full compliance with Health & Safety Policy for the centre
- Supporting the centres Operation with adhering to the company process and procedures
- Compliance paperwork, uploading rams 7 insurance for contractors and visitors
- Assisting with site incidents via cctv cameras
Key Responsibilities
- Reports to the Duty Manager and Centre Management Team
- To comply with their individual responsibilities to ensure that the requirements of the Regulatory Reform (Fire Safety) Order are complied with, in line with company policy and site procedures.
- Ensure that all incidents, H&S issues are recorded & logged
- Ensure that contractors arriving on site adhere fully to requirements for contractor management and site H&S in line with the company policy and site procedures.
- Report any H&S issues to Centre Management and act accordingly
- Ensure visitors & contractors fully comply with site procedures
- Follow lost property procedures for items of lost property found onsite
- Attending site incidents in an effective way
- Key Communication via radio with colleagues and the Operations Centre
- Report writing, and following up tasks
- Key customer service skills to support our customers
- Deploying team and positions
- Public queries
Skills, Knowledge, and Experience
- Ensuring that you are proactive
- Prioritising workload
- Excellent verbal and written Communication skills
- Problem solving and reporting back with any issues
- Key decision making
Working Hours - Full time working hours, 42 Hours per week, 4 on 4 off rota 12 hour shifts 7pm – 7am (Nights)
#LI-DNI
Please see our Benefits Booklet for more information.
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CCTV Operator (Nights) 42hrs - StarCity, Birmingham Operations · StarCity employer: Savills Company
As a Health & Safety Fire Officer at the Victoria Centre in Nottingham, you will join a dynamic team dedicated to ensuring a safe and compliant environment for all. Our company fosters a supportive work culture that prioritises employee growth through continuous training and development opportunities, alongside competitive salaries and benefits. With a strong commitment to health and safety, you will play a vital role in shaping our operational standards while enjoying the unique advantage of working in a vibrant retail hub.
StudySmarter Expert Advice🤫
We think this is how you could land CCTV Operator (Nights) 42hrs - StarCity, Birmingham Operations · StarCity
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We think you need these skills to ace CCTV Operator (Nights) 42hrs - StarCity, Birmingham Operations · StarCity
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Savills Company. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Savills Company.
How to prepare for a job interview at Savills Company
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Savills Company.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Savills Company.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Savills Company.
