At a Glance
- Tasks: Ensure safety and security at Chineham Shopping Centre while assisting customers and managing emergencies.
- Company: Join a dynamic team dedicated to creating a safe shopping environment.
- Benefits: Competitive pay, flexible shifts, and opportunities for training and career growth.
- Other info: Work 42-44 hours per week with a 4 on 4 off shift pattern.
- Why this job: Be the hero of the shopping centre, making a real difference in people's safety.
- Qualifications: SIA Security Licence required; customer service skills and reliability are essential.
The predicted salary is between 29500 - 29500 £ per year.
Purpose of the Role
To assist with the smooth running of the site and to assist with all emergency situations when they occur. This includes providing visible security cover to the site, handling enquiries and customer concerns, monitoring CCTV (by suitably trained and licensed staff) and controlling contractors and deliveries to the site.
Key Responsibilities
- To work the hours and shifts in accordance with conditions of employment.
- To undertake regular patrols of the sites instructed by the Assignment Instructions.
- To carry out duties in accordance with instructions issued by the Area Manager.
- To comply fully with the Health & Safety Policy for the site.
- To comply with their individual responsibilities to ensure that the requirements of the Regulatory Reform (Fire Safety) Order are complied with, in line with company policy and site procedures.
- To ensure that the Rules & Regulations of the site are complied with at all times.
- Ensure that all incidents are recorded in Incident Log.
- Ensure that contractors arriving on site adhere fully to requirements for contractor management and site H&S in line with the company policy and site procedures.
- Ensure that the site is a safe and pleasant environment.
- To assist with enquiries from the public if so required.
- To be aware of and abide by all rules, terms and conditions of the company.
Skills, Knowledge and Experience
Essential
- Experience in the provision of security services in a busy environment visited by members of the public.
- In order to comply with the Security Industry Act 2001, officers must hold a valid SIA Security Licence and where necessary a Public Space Surveillance Licence.
- Ability to demonstrate good levels of customer service at all times.
- Ability to work on own initiative and deal with demanding situations.
- Honest and reliable work ethic.
- Willingness to partake in on-site training for emergency procedures.
- Excellent organisational, interpersonal and communication skills.
- Willingness to adopt a flexible approach to work patterns and work weekends/evenings as and when required.
- Willingness to undertake additional training and career development.
- Well presented.
- Accurate record keeping with good attention to detail.
Desirable
- Ability to use full range of Microsoft applications inc. Word, Excel, PowerPoint, Outlook.
- Basic knowledge of H&S legislation.
Working Hours - 42-44 hrs per week hrs 4 on 4 off (days)
Salary - £14.20/hr
Please see our Benefits Booklet for more information.
Security Officer - Chineham Shopping Centre, Basingstoke Operations · Chineham employer: Savills Company
Join our team at Chineham Shopping Centre, where we prioritise a supportive work culture and offer competitive pay alongside comprehensive training opportunities. As a Security Officer, you'll play a vital role in ensuring the safety and satisfaction of our visitors while benefiting from a flexible work schedule and a commitment to your professional growth in a dynamic retail environment.
StudySmarter Expert Advice🤫
We think this is how you could land Security Officer - Chineham Shopping Centre, Basingstoke Operations · Chineham
✨Tip Number 1
Network like a pro! Reach out to people in the security industry, especially those who work at Chineham Shopping Centre. A friendly chat can open doors and give you insider info on the role.
✨Tip Number 2
Prepare for the interview by brushing up on your customer service skills. Think of examples where you've handled tricky situations or provided excellent service. We want to see that you can keep calm under pressure!
✨Tip Number 3
Show off your attention to detail! During the interview, mention how you keep accurate records and follow procedures. This is key for a Security Officer, so let us know you’ve got it covered.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Security Officer - Chineham Shopping Centre, Basingstoke Operations · Chineham
Some tips for your application 🫡
Show Your Experience:Make sure to highlight any previous security experience you have, especially in busy environments. We want to see how you've handled customer service and emergency situations before!
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and get straight to the point. We appreciate a well-structured application that’s easy to read.
Tailor Your Application:Don’t just send a generic application! Tailor it to the role by mentioning specific skills and experiences that match the job description. Show us why you’re the perfect fit for the Security Officer position.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Savills Company
✨Know Your Security Basics
Make sure you brush up on your knowledge of security protocols and emergency procedures. Familiarise yourself with the Security Industry Act 2001 and be ready to discuss how you would handle various situations, as this will show your understanding of the role.
✨Show Off Your Customer Service Skills
Since this role involves interacting with the public, prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you resolved issues or helped someone, as this will highlight your interpersonal skills.
✨Demonstrate Your Initiative
Be ready to talk about times when you've taken the initiative in a previous job. This could be anything from suggesting improvements to processes or stepping up during a busy period. Employers love candidates who can think on their feet!
✨Dress the Part
First impressions matter, especially in a security role. Make sure you present yourself well for the interview. Wear smart attire that reflects the professionalism expected in a security environment, as it shows you take the opportunity seriously.
