IT Systems Lead in Newcastle upon Tyne

To assist in the smooth running of the practicesystems and implementation of new IT Systems ensuring staff are appropriatelytrained in their use.

Duties can include, but are not limited to, administration of databases, user accounts, housekeeping, upgrades, and general enquiries. In addition, the post-holder will be required to provide support to the multidisciplinary team, ensuring all issues are resolved or escalated in a timely manner.

*This is a full time position. Part time hours would be considered, please state this on your application.*

Main duties of the job

Please refer to the Job Description attached for more information on the role and required duties for this post.

About us

SAVILLE MEDICAL GROUP is a large and friendly Practice inthe centre of Newcastle with a branch surgery at Newbiggin Hall.

We care for approximately 42,500 patients with a highproportion of students in the City Centre and a more typical population in thebranch surgery. The workforce consists of 7 GP Partners, 24 Salaried GPs and anextensive Nursing team. In addition, we have a medicines management teamincluding 3 Clinical Pharmacists and over 40 skilled staff members.

We also offer an expanding wellbeing team of 12 staffmembers with experience in mental health, dementia, children\’s charities,homelessness, substance misuse, domestic abuse and any patient who struggles toengage with services and needs more support than GPs alone can provide.

Our Primary Care Network is led by one of our GP Partnersand Practice Manager enabling us to collaborate with numerous key partnersincluding the CCG, Newcastle Hospital Trust, LMC and our Federation. This helpsthe practice to remain highly proactive in integrating the latest healthcarepolicy and digital systems, which makes every day challenging and rewarding.

Job responsibilities

Please refer to the Job Description attached for more information on the role and required duties for this post.

Person Specification

Qualifications

• Educated to GCSE level or equivalent
• GCSE Maths and English (C or above)
• Degree in IT (or related subject)

Experience

• EMIS Web, TPP SystmOne, Desktop operating systems, Windows, Firewalls
• Experience of establishing effective office administrative systems
• Experience of working in a healthcare setting

Skills

• Clear, polite telephone manner
• Effective time management
• Ability to work as a team member and autonomously
• Good interpersonal skills
• Problem solving
• Ability to follow policy and procedure
• Motivated
• Flexible and co-operative
• Polite and confident
• Forward thinker
• Ability to work under pressure
• Sensitive and empathetic
• High levels of integrity and loyalty

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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