Commercial Operations Executive
Commercial Operations Executive

Commercial Operations Executive

Full-Time 34000 - 45000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Manage HubSpot, optimise workflows, and support sales and marketing teams.
  • Company: Saville Assessment, a leader in talent assessment with a focus on innovation.
  • Benefits: Competitive salary, flexible working, and opportunities for professional growth.
  • Why this job: Gain hands-on experience in a dynamic role with real ownership and impact.
  • Qualifications: Experience with HubSpot CRM and strong organisational skills required.
  • Other info: Join a supportive team committed to diversity and inclusion.

The predicted salary is between 34000 - 45000 £ per year.

We are looking for a Commercial Operations Executive to own the day-to-day administration, optimisation, and adoption of HubSpot across the business. This is a hands-on role at the centre of our commercial engine. You will sit across Marketing, Sales, Client Success, on direct and indirect sales removing operational blockers, improving data quality, and enabling teams to execute more effectively. This role is ideal for someone early in their RevOps or CRM career who wants real ownership, exposure to senior stakeholders, and the opportunity to grow into a future Revenue Operations Manager role.

Key Responsibilities

  • HubSpot Administration & Ownership
    • Own the day-to-day administration of HubSpot across all Hubs (Sales, Marketing, Service, Operations)
    • Manage users, permissions & foundational HubSpot set up and training for new starters
    • Manage pipelines, lifecycle stages, custom objects, and properties
    • Act as the first line of support for HubSpot questions and issues across teams
  • Data Quality, Governance & Reporting
    • Maintain high standards of CRM data hygiene across 40,000 contact records
    • Monitor data accuracy, duplication, and completeness
    • Build and maintain dashboards and reports for Sales, Marketing, Client Success, and Leadership
    • Identify data inconsistencies, recommend & implement practical improvements
  • Automation & Process Optimisation
    • Build and optimise workflows to support lead routing, lead scoring, deal progression, renewals, and partner activity
    • Support pipeline and forecasting accuracy through clean processes and automation
    • Continuously improve how HubSpot supports Saville’s sales methodology and GTM motion with a key focus on MEDDICC
  • Cross-Functional Enablement
    • Work closely with Sales, Marketing, and Client Success leaders to translate commercial requirements into HubSpot solutions
    • Support onboarding and training of new users to drive consistent adoption
    • Create and maintain clear user guides, documentation, and best-practice standards around ‘what good looks like’
  • Integrations & Platform Support
    • Support integrations with other platforms (e.g. enrichment tools, partner systems, reporting tools)
    • Help ensure smooth data flow and visibility across systems
    • Assist with onboarding new business units, regions, or partners into HubSpot
  • Continuous Improvement
    • Stay up to date with HubSpot product releases and best practices
    • Stay close to HubSpot AI integrations and recommend ways to make the commercial engine more efficient
    • Complete HubSpot Academy certifications
    • Proactively suggest improvements to tooling, processes, and reporting

Requirements & Key Skills

  • Hands-on experience using HubSpot CRM (Sales Hub and Marketing Hub essential)
  • Experience building or maintaining workflows and basic automation
  • Comfortable working with large datasets and maintaining data quality
  • Experience creating dashboards and reports for commercial teams
  • Strong organisational skills with the ability to manage multiple priorities
  • Clear communicator, able to explain technical concepts to non-technical users
  • A proactive, problem-solving mindset with attention to detail

Ideal Background

  • Bachelor’s degree in Business, Marketing, Data, or a related field
  • 1–3 years’ experience in a commercial operations, CRM, marketing ops, or sales ops role
  • HubSpot certifications (or working toward them)
  • Experience working across Sales, Marketing, and Client Success teams
  • Exposure to a SaaS, B2B, or PE-backed growth environment is a plus

Commercial Operations Executive employer: Saville Assessment

Saville Assessment is an exceptional employer that prioritises the happiness and wellbeing of its employees, offering a supportive work culture that fosters collaboration and innovation. With a focus on professional growth, employees in the Commercial Operations Executive role will have the opportunity to take ownership of key projects, gain exposure to senior stakeholders, and develop their skills in a dynamic environment. Located in New Malden, SW London, the company provides a flexible working arrangement that balances in-office collaboration with remote work, making it an attractive choice for those seeking meaningful and rewarding employment.
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Contact Detail:

Saville Assessment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Commercial Operations Executive

✨Tip Number 1

Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.

✨Tip Number 2

Prepare for interviews by researching the company and its culture. Show them you’re not just another candidate; you’re genuinely interested in what they do and how you can contribute.

✨Tip Number 3

Practice makes perfect! Do mock interviews with friends or use online platforms. The more comfortable you are, the better you’ll perform when it counts.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step!

We think you need these skills to ace Commercial Operations Executive

HubSpot CRM Administration
Workflow Automation
Data Quality Management
Dashboard Creation
Reporting Skills
Cross-Functional Collaboration
User Training and Support
Problem-Solving Mindset
Attention to Detail
Organisational Skills
Technical Communication
SaaS Knowledge
B2B Experience
CRM Best Practices

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Commercial Operations Executive role. Highlight your experience with HubSpot and any relevant skills that match the job description. We want to see how you can bring value to our team!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background aligns with our needs. Keep it engaging and personal – we love a good story!

Showcase Your Data Skills: Since data quality and reporting are key in this role, make sure to showcase your experience with large datasets and CRM systems. We’re looking for someone who can keep our data clean and actionable!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!

How to prepare for a job interview at Saville Assessment

✨Know Your HubSpot Inside Out

Make sure you’re well-versed in HubSpot’s features, especially the Sales and Marketing Hubs. Familiarise yourself with how to manage users, permissions, and pipelines, as this will be crucial for the role.

✨Showcase Your Data Skills

Be prepared to discuss your experience with data quality and governance. Bring examples of how you've maintained data hygiene or built dashboards in previous roles to demonstrate your analytical skills.

✨Communicate Clearly

Since you'll be working with various teams, practice explaining technical concepts in simple terms. This will show that you can bridge the gap between technical and non-technical users effectively.

✨Demonstrate a Proactive Mindset

Think of ways you can improve processes or tools within HubSpot. Come to the interview with suggestions based on your research about Saville Assessment and their current operations.

Commercial Operations Executive
Saville Assessment

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