Transport Coordinator - PM Shift & Driver Liaison

An exciting opportunity has arisen to join our Stead House Distribution Centre as a transport operator. This role would be based on the PM Shift but flexibility would be required to work other shifts. This role operates a 5/7 working pattern so regular weekend working would be required as well as some element of lone working.

We are a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.

A typical day in this role includes:

• Ensuring all drivers are issued with correct delivery instructions and activities.
• De-briefing drivers after every trip and delivering feedback to the appropriate department.
• Optimising all resources available.
• Working closely with the warehouse operations function ensuring seamless loading and dispatch procedure.
• Liaising with the planning team and providing information and recommendations where required.
• Providing constructive feedback to the driver management team on performance and behaviour of drivers.
• Ensuring vehicles and trailers are kept within service schedules, booking all required maintenance and repairs with the relevant workshop.
• Utilising the administration procedures accurately and in a timely manner, including all KPI support information.
• Providing a first line of contact with stores in the event of schedule changes and daily issues.
• Providing an effective shift handover to the incoming team.
• Engaging in a co-operative and positive culture within the Distribution Centre and the wider business.
• Supporting colleagues, Team Leaders and Transport Manager where required.

This job is a good fit for you if:

• You know you add value through your flexible approach and can easily adapt when priorities change.
• You're ambitious with a strong desire for progression.
• You're good at prioritising and managing workflows with tight deadlines.
• You're a strong communicator and good at building relationships.
• You understand the perspective of others, but you can also influence others to see your point of view whilst offering constructive feedback.
• You can demonstrate mature behaviours in a team environment.

What you'll need:

• Previous experience within a transport environment including managing drivers is an advantage but not essential.
• Good understanding of cost accountability.
• Excellent communications skills.
• Flexibility and reliability.
• Able to work within a team as well as on own initiative.
• Customer facing exposure.

Here’s what’s in it for you:

• 33 days holiday rising to 38 days with length of service (inclusive of bank holidays).
• 2 staff discount codes for yourself and a family member or friend.
• 30% discount on Superdrug Own Brand Products both in store and online.
• Company pension matching and bonus.
• We offer Wagestream – a money management app that gives you access to a percentage of your pay as you earn it.
• Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK.
• We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets.
• Unrivalled Learning and Development programmes.
• Enhanced maternity/shared parental/adoption leave, company sick pay and pregnancy loss and support.

Come and be part of something special.