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For Companies At a Glance
- Tasks: Engage customers, manage donations, and create a vibrant store atmosphere.
- Company: Join Savers, a leading thrift operator dedicated to sustainability and community support.
- Benefits: Enjoy flexible hours, comprehensive training, health care plans, and paid time off.
- Why this job: Be part of a purpose-driven team making a positive impact on the planet and local communities.
- Qualifications: No prior experience needed; just bring your passion for thrift and customer service.
- Other info: Opportunities for growth with our expanding store network and a commitment to diversity.
Description
Job Title: Retail Store Associate
Who we are:
As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You’ll often hear us say that we are “Thrift Proud.” It’s the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.
Summary & Positions:
At Savers / Value Village our Retail Store Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Retail Store Associates.
What you can expect:
- The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
- To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
- An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.
What you get:
Comprehensive onboarding and training from day one.
In-house expertise ! Our training department / Savers University develops and delivers robust training to every team member across our organization — from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
- Comprehensive extended health care plans for full-time Team Members
- Company-Paid Life and AD&D Insurance
- A Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision to assist you in saving for a secure financial future
- Paid time off from work for leisure or other hobbies
- A range of mental health services to assist you in managing daily life
1980 Eglington Avenue East, Suite D-4, Toronto, ON M1L 2M6
Value Village is committed to fair and accessible employment practices. Value Village will accommodate people with disabilities during the recruitment, assessment and hiring process by informing applicants that we will make reasonable accommodations available, upon request and through consultation with them, throughout the process. Value Village will review current recruitment policies, procedures, processes and communications methods and amend as necessary to reflect required accessibility standards.
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Retail Store Associate employer: Savers
Contact Detail:
Savers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Associate
✨Tip Number 1
Familiarise yourself with the Savers brand and its mission. Understanding their commitment to sustainability and community support will help you connect with their values during your interactions.
✨Tip Number 2
Showcase your customer service skills in conversations. Retail Store Associates are all about creating a positive experience, so be ready to share examples of how you've gone above and beyond for customers in past roles.
✨Tip Number 3
Network with current or former employees if possible. They can provide insights into the company culture and what it takes to succeed as a Retail Store Associate, which can give you an edge in your discussions.
✨Tip Number 4
Prepare questions that reflect your interest in the role and the company. Asking thoughtful questions during your interview shows that you're genuinely interested in being part of the Savers team and contributing to their mission.
We think you need these skills to ace Retail Store Associate
Some tips for your application 🫡
Understand the Company: Familiarise yourself with Savers and its mission. Highlight your understanding of their commitment to sustainability and community support in your application.
Tailor Your CV: Make sure your CV reflects relevant experience in retail or customer service. Emphasise skills that align with creating a positive experience for customers and teamwork.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for thrift shopping and community involvement. Mention how your values align with the company's mission and how you can contribute to their goals.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammar errors, and ensure that all information is clear and concise.
How to prepare for a job interview at Savers
✨Understand the Company’s Mission
Before your interview, take some time to research Savers and its mission of championing reuse. Being able to articulate how you align with their values will show your genuine interest in the role and the company.
✨Showcase Your Customer Service Skills
As a Retail Store Associate, you'll be interacting with customers regularly. Prepare examples from your past experiences where you provided excellent customer service or resolved conflicts effectively.
✨Emphasise Teamwork
Savers values collaboration among team members. Be ready to discuss your experiences working in teams, highlighting how you contributed to a positive work environment and supported your colleagues.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This could include inquiries about the training process or how the company supports employee growth. It shows that you're engaged and serious about the opportunity.
