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For Companies At a Glance
- Tasks: Accept donations and educate donors about our not-for-profit partners.
- Company: Join Savers, a team of passionate thrifters making a difference.
- Benefits: Flexible part-time hours, team environment, and meaningful work.
- Why this job: Make a real impact in your community while working with a supportive team.
- Qualifications: Team player with experience in fast-paced environments and a passion for customer service.
- Other info: Dynamic role with opportunities for growth and development.
The predicted salary is between 11 - 13 £ per hour.
About our Business
At Savers we’re a team of thrifters: doers, supporters and big thinkers, each bringing our own passion and our own unique potential. Here, getting things done is just the beginning. We’re hardwired to look for smarter, better, more meaningful ways to do it right — for our people and for our purpose.
About the Role
Reporting to the Manager on Duty or On-Site Donation Captain at our Kilburn store, you will be responsible for accepting donations (treasures!) on behalf of our not-for-profit partners. You will wow our donors with your gratitude, helping them understand how their donation makes a difference and educating them on the wonderful work of our not-for-profit partners. A typical day might include:
- Greeting donors, thanking them for their donation
- Handling all donations with care and respect
- Educating donors and customers on the work of our not-for-profit partners
- Proudly embracing our purpose to Champion Reuse
- Sharing the Savers story
- Working with your team to make sure you all meet daily production targets
- Supporting our safety culture
About You
To ensure you can hit the ground running, you will have a mix of the following:
- Availability for part-time 12-15 hours per week – Monday to Sunday between 9am - 9pm
- A team player – you love working in a team, and enjoy helping others to meet team goals
- Experience working in a fast-paced environment – you might have worked in retail, production, warehousing or hospitality
- Celebrate uniqueness – we are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute
- Impact driven – you want to make an impact on your team and your community
- Customer focused – we make service count, so you will need to be passionate about providing an exceptional experience at every interaction with our valued customers and donors
- Eager to learn – you are always looking to find a better way, adapt and improve
- Do the right thing – you are passionate about standing up for what’s right and doing what you say you will
With us, you won’t stand still - the work is hands-on and fast-moving but it’s always backed by genuine care for everyone that works here. Whether you’re searching for a career with growth, work that really matters or the flexibility to fit round your life, you’ll fit right in.
Join us and help shape what’s next. Apply Now!
Please note:
- further processes such as police checks may form part of the application process.
- due to the high volume of applications, only shortlisted applicants will be contacted.
Customer Service - Donations - Kilburn employer: Savers Australia Pty, Ltd.
Contact Detail:
Savers Australia Pty, Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service - Donations - Kilburn
✨Tip Number 1
Get to know the company! Before your interview, dive into Savers' mission and values. Understanding their purpose will help you connect with the team and show that you're genuinely interested in making an impact.
✨Tip Number 2
Practice your people skills! Since this role is all about customer service, think of examples from your past experiences where you’ve wowed customers or handled tricky situations. We want to see how you can bring that passion to Savers!
✨Tip Number 3
Be ready to share your ideas! Savers loves innovative thinkers, so come prepared with suggestions on how to improve donor interactions or team dynamics. Show us that you’re eager to contribute and make things better!
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a quick thank-you email to express your gratitude for the opportunity. It’s a simple way to stand out and reinforce your enthusiasm for the role!
We think you need these skills to ace Customer Service - Donations - Kilburn
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about making a difference in the community and supporting our not-for-profit partners.
Tailor Your Experience: Make sure to highlight any relevant experience you have, especially in customer service or fast-paced environments. We love seeing how your unique background can contribute to our team!
Be Yourself: Don’t be afraid to let your personality come through in your application. We celebrate uniqueness at Savers, so show us what makes you special and how you can add to our diverse team.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at Savers Australia Pty, Ltd.
✨Know the Savers Story
Before your interview, take some time to learn about Savers and its mission. Understanding their commitment to not-for-profit partners and the impact of donations will help you connect with the role and show your genuine interest.
✨Showcase Your Team Spirit
Since this role is all about teamwork, be ready to share examples of how you've successfully worked in a team before. Highlight your ability to support others and meet collective goals, as this will resonate well with the interviewers.
✨Prepare for Customer Interaction Scenarios
Think about potential scenarios you might face while greeting donors or educating them about the work of not-for-profit partners. Practising your responses can help you feel more confident and demonstrate your customer-focused mindset.
✨Emphasise Your Adaptability
This position requires someone who can thrive in a fast-paced environment. Be prepared to discuss times when you've adapted to change or improved processes in previous roles, showcasing your eagerness to learn and grow.
