Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead customer enablement and ensure top-notch digital and tech services.
- Company: A leading charity organisation dedicated to making a difference.
- Benefits: Flexible working options and the chance to impact children's lives.
- Why this job: Make a real difference while developing your leadership skills.
- Qualifications: Experience in IT service management and strong stakeholder management.
- Other info: Join a passionate team focused on continuous improvement.
The predicted salary is between 48000 - 72000 £ per year.
A prominent charity organization in the UK is seeking a Head of Service Operations to lead customer enablement efforts. The ideal candidate will ensure high-quality digital, data, and technology services are delivered effectively.
Responsibilities include:
- Managing service delivery
- Supplier relationships
- Continuous improvement
- Fostering a customer-centric environment
Proven experience in IT service management methodologies, strong leadership, and excellent stakeholder management skills are essential for this role. This position offers flexible working options and the chance to make a significant impact on children's lives.
Head of Customer Enablement & IT Service Delivery employer: Save the Children
Contact Detail:
Save the Children Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Customer Enablement & IT Service Delivery
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those already working in charities or IT service delivery. A friendly chat can open doors and give you insights that might just land you the job.
✨Tip Number 2
Prepare for interviews by researching the charity's mission and values. Show us that you’re not just about the role but genuinely care about making a difference in children's lives. Tailor your answers to reflect how your experience aligns with their goals.
✨Tip Number 3
Practice your leadership stories! Be ready to share examples of how you've successfully managed teams and improved service delivery. We want to hear about your wins and how you’ve fostered a customer-centric environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Head of Customer Enablement & IT Service Delivery
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the job description. Highlight your experience in IT service management and customer enablement, showing us how you've made a difference in previous roles.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your leadership skills can help us deliver high-quality services. Keep it engaging and personal.
Showcase Your Achievements: Don’t just list your responsibilities; show us what you’ve achieved! Use specific examples of how you’ve improved service delivery or fostered a customer-centric environment in your past roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Save the Children
✨Know Your Stuff
Make sure you’re well-versed in IT service management methodologies. Brush up on the latest trends and best practices in customer enablement and service delivery. This will not only show your expertise but also demonstrate your commitment to continuous improvement.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams or projects in the past. Think about specific situations where you fostered a customer-centric environment or improved service delivery. This will help you illustrate your leadership style and effectiveness.
✨Understand the Organisation's Mission
Since this is a charity organisation focused on making a difference in children's lives, take some time to understand their mission and values. Be ready to discuss how your skills and experiences align with their goals, showing that you’re not just looking for a job, but a meaningful role.
✨Engage with Stakeholders
Prepare to talk about your experience in managing supplier relationships and engaging with stakeholders. Think of examples where you’ve successfully navigated complex relationships or resolved conflicts. This will highlight your ability to maintain strong partnerships, which is crucial for this role.
