At a Glance
- Tasks: Lead the transformation of marketing technology to enhance supporter engagement and experience.
- Company: Join Save the Children UK, a leading charity dedicated to improving children's lives.
- Benefits: 1-year fixed term contract with impactful work and a chance to make a difference.
- Other info: Collaborative environment with opportunities to influence and drive meaningful change.
- Why this job: Be part of a mission-driven team transforming how we engage with supporters.
- Qualifications: Experience in MarTech, CRM, and customer engagement transformation is essential.
The predicted salary is between 49500 - 60500 £ per year.
Save the Children UK has an exciting opportunity for an individual with extensive experience leading MarTech, CRM and customer engagement transformation programmes to join us as our Marketing Technology Transformation Lead. In this role, you'll lead a critical phase of our customer engagement transformation, ensuring our investment in new marketing technology delivers better supporter experiences, stronger engagement and long-term organisational value.
Note: This is a 1-year fixed term contract opportunity.
About us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About the role
As Marketing Technology Transformation Lead, you will lead the successful transition from Adobe Campaign Manager to Dotdigital and embed the new customer engagement capability across the organisation. Working across fundraising, marketing, data, technology and external partners, you'll drive adoption, establish sustainable ways of working and ensure the programme delivers measurable improvements in supporter engagement, retention and value.
Working alongside a Project Manager and specialist delivery teams, you will add value through providing direction, alignment, challenge and accountability, rather than personally managing every technical workstream.
In this role, you will:
- Lead the completion of the Adobe Campaign Manager to Dotdigital transition and ensure replacement capabilities are fully operational.
- Own the transformation roadmap, priorities, dependencies and key decisions.
- Align teams across fundraising, marketing, data, technology and external partners to deliver programme outcomes.
- Lead business readiness, adoption and operational change activities.
- Establish clear governance, ownership and decision-making frameworks for the ongoing customer engagement capability.
- Ensure the programme delivers measurable improvements in supporter experience, engagement, retention, income and efficiency.
About you
You may come from a large charity, membership organisation, financial services, retail or another sector with complex customer engagement operations. You're a collaborative, commercially minded transformation leader who excels at bringing people together, navigating complexity and turning technology investment into meaningful customer and business outcomes.
To be successful, it is important that you have:
- Significant experience leading complex MarTech, CRM or customer engagement transformation programmes.
- A strong understanding of marketing automation, CRM, customer data and customer journeys.
- Experience leading cross-functional organisational and operational change.
- Excellent stakeholder management and influencing skills, including working with senior leaders and external partners.
- A pragmatic, delivery-focused approach with the ability to drive progress in complex environments.
- Commitment to Save the Children's vision, mission and values.
We'd particularly love to hear from candidates who also demonstrate:
- Experience with Dotdigital, Salesforce, Adobe Campaign or similar platforms.
- Experience in a charity, fundraising, membership, subscription or customer-focused organisation.
- Experience using technology and data to improve customer engagement, retention or lifetime value.
Marketing Technology Transformation Lead (7433) in England employer: Save The Children
Save the Children UK is an exceptional employer that prioritises meaningful work and employee development, offering a collaborative and supportive culture. With a focus on compliance and innovation in fundraising, employees are empowered to make a real difference while enjoying opportunities for professional growth and training. Located in a dynamic environment, this role not only contributes to sustainable income growth but also fosters a sense of community and purpose among team members.
StudySmarter Expert Advice🤫
We think this is how you could land Marketing Technology Transformation Lead (7433) in England
✨Dive into Local Events
Get involved with local marketing and communications events! These are great places to meet people from the industry, learn about temporary roles, and even uncover hidden job leads. Check out local networking events or marketing conferences that might be happening in your area.
✨Show Off Your Work
Create a standout digital portfolio showcasing your previous campaigns, writing samples, or projects. Share this on social media and professional groups relevant to marketing-communications. This public visibility can often attract interest from potential employers, especially for those temporary gigs!
✨Utilise Online Job Boards
Focus on job boards specific to marketing and communications. Sites like MarketingJobs.com or even LinkedIn can have temp roles that aren’t always advertised on the usual job sites. Keep your eyes peeled and apply through our website—temp roles can come up unexpectedly, and you want to be first in line!
✨Tap into Your Uni's Resources
If you're still at university, don't forget to lean on your career services for temporary marketing roles. They often have connections to firms looking for interns or temporary staff who can jump in at short notice. Plus, networking with your professors can lead to some valuable opportunities—always worth a chat!
We think you need these skills to ace Marketing Technology Transformation Lead (7433) in England
Some tips for your application 🫡
Highlight Your Experience with Campaigns:In marketing-communications, it’s all about showcasing your ability to create impactful campaigns. Make sure to include any relevant projects you’ve worked on in your CV, detailing your role, the strategies used, and the results achieved. We're looking for candidates who can demonstrate their creativity and analytical skills!
Tailor Your Writing Samples:For a temporary role, we want to see your versatility and adaptability in communication. Include a couple of writing samples that align with our brand voice or reflect your ability to engage various audiences. This gives us a taste of what you can bring to the team at Save The Children from day one!
Show Off Your Digital Savvy:Digital marketing is a big part of marketing-communications, so make sure your application reflects your understanding of social media, SEO, and content marketing. Feel free to throw in any certificates you've earned in these areas—it shows your initiative and dedication to learning the latest trends!
Express Your Enthusiasm for the Short-Term Role:In your cover letter, focus on why you’re interested in this temporary position at Save The Children specifically. Share what you hope to learn during your time with us and how you can contribute to our ongoing projects. We're all about passion and potential, so let that shine through!
How to prepare for a job interview at Save The Children
✨Showcase Your Creative Portfolio
As a candidate for a temporary marketing-communications role at Save The Children, your portfolio will speak volumes. Bring along samples of your best work—think campaigns you've managed, social media content, and any visuals. Be ready to talk through your creative process and the impact your work had on previous projects.
✨Understand the Latest Trends
We know the marketing-communications field moves at lightning speed. Make sure you brush up on the latest trends—such as digital storytelling or the effectiveness of influencer partnerships. Being able to discuss these trends during your interview will show Save The Children you're not just up-to-date but also eager to innovate.
✨Highlight Your Adaptability
Since this is a temporary position, emphasise your ability to adapt quickly and work on short timelines. Share examples from your past where you had to pivot a strategy or campaign swiftly to meet changing demands. This will reassure Save The Children that you’re ready to hit the ground running.
✨Ready Your Communication Strategy
Be prepared for questions that assess your communication skills. You might get asked to pitch a marketing idea on the spot or create a quick content plan. This is your chance to shine and show how your unique perspective can solve problems for Save The Children, so think on your feet and don't hesitate to showcase your creativity!
