At a Glance
- Tasks: Engage with customers, understand their needs, and arrange appointments for our surveyors.
- Company: Savaria UK, a supportive team focused on improving lives.
- Benefits: £25,000 basic salary, uncapped commission, 25 days leave, and full training.
- Other info: Join a dynamic team with opportunities for career growth and personal development.
- Why this job: Make a real difference while earning great rewards in a friendly environment.
- Qualifications: Sales or customer service experience preferred; strong communication skills essential.
The predicted salary is between 25000 - 31540 £ per year.
- Telesales Advisor
- Savaria UK
- Guiseley, West Yorkshire
- Salary & Benefits
- £25,000 basic salary with an OTE of £31,540+
- Uncapped commission structure (£145 per week target commission)
- 25 days annual leave plus Bank Holidays
- Full training and ongoing support
- Genuine opportunity to maximise earnings through uncapped commission
- Working Hours
- Monday to Thursday: 9:00am to 5:30pm
- Friday: 9:00am to 5:00pm
- One late finish per week (until 7:30pm)
- One Saturday per month: 9:00am to 4:00pm (additional pay)
About the Role
We're looking for a motivated Telesales Associate to join our growing Direct Sales team.
Every day, you'll speak with customers who have already enquired about our stairlift solutions through our national advertising campaigns.
Your role is to understand their needs, provide guidance and arrange qualified appointments for our field-based surveyors.
This isn't a hard-selling environment.
Our customers are often looking for a solution that can improve their independence, mobility and quality of life.
Success comes from building rapport, asking the right questions and delivering exceptional customer experience from the very first conversation.
If you're target-driven, enjoy speaking to people and want to be rewarded for your performance, we'd love to hear from you.
- What You'll Be Doing
- Handling inbound enquiries from customers interested in stairlift solutions
- Making outbound calls to follow up on enquiries and convert them into qualified survey appointments
- Building strong relationships with customers through friendly, professional conversations
- Understanding customer needs through effective questioning and active listening
- Explaining the benefits of our products and services in a clear and helpful way
- Maintaining accurate customer records on our CRM system
- Working closely with surveyors to coordinate appointments and share key customer information
- Collaborating with Customer Service and wider teams to ensure an excellent customer journey
- Achieving individual and team performance targets
- Acting as a positive ambassador for the business at all times
What We're Looking For
Experience & Skills
- Previous sales, telesales, call centre or customer service experience would be advantageous
- Excellent communication and relationship-building skills
- Comfortable using computer systems and CRM software
- Strong attention to detail and accuracy
- Ability to manage and prioritise workload effectively
- A positive and professional telephone manner
- Personal Qualities
- Motivated and target-focused
- Resilient and determined to succeed
- Friendly, approachable and empathetic
- A team player who enjoys supporting colleagues
- Reliable and self-motivated
- Enthusiastic with a proactive attitude
- Someone who takes pride in delivering outstanding customer service
Why Join Us?
This is an opportunity to join a friendly and supportive team where your efforts are recognised and rewarded.
You'll receive full training, ongoing coaching and the chance to build a successful career while helping customers find solutions that genuinely make a difference to their lives.
With a competitive basic salary, uncapped commission and a steady flow of incoming enquiries, you'll have everything you need to succeed and maximise your earnings.
Apply today and become part of a team that's changing lives, one conversation at a time.
Telesales Advisor in Guiseley employer: Savaria Corporation
Join a dynamic team as a Field Service Engineer in Crawley, where your hands-on skills will be valued and developed through comprehensive training. Enjoy a supportive work culture that prioritises employee growth, offering flexible benefits, consistent overtime opportunities, and a clear path for career progression within the Handicare and Savaria Group. With a strong focus on customer satisfaction and a commitment to inclusivity, this role provides not just a job, but a rewarding career with excellent earning potential.
StudySmarter Expert Advice🤫
We think this is how you could land Telesales Advisor in Guiseley
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Telesales Advisor at Savaria Corporation, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Savaria Corporation. Tailor your message to explain why you’re drawn to them and how you can contribute as a Telesales Advisor. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Telesales Advisor in Guiseley
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Savaria Corporation:When writing your cover letter, make sure to tailor your message specifically for Savaria Corporation. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Savaria Corporation
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Savaria Corporation that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Savaria Corporation that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Savaria Corporation’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.