At a Glance
- Tasks: Lead exciting research projects and manage client relationships in a dynamic team.
- Company: Savanta, a leading data and market research company with a vibrant culture.
- Benefits: Competitive salary, unlimited leave, hybrid working, and ongoing training.
- Other info: Inclusive team culture with strong career development opportunities.
- Why this job: Join a tech-driven company making a real impact in the market research industry.
- Qualifications: Experience in quantitative research and project management within an agency setting.
The predicted salary is between 44000 - 55000 £ per year.
Join Savanta’s UK Operations team as an Associate Director within our Agencies/Clariti, Client Service Team on a 9 month Fixed-Term Contract.
About Us:
Savanta is a leading data, market research and advisory company helping the world's leading brands make better decisions, faster. With over 500 people across offices in multiple countries, we combine deep research expertise, proprietary technology and high-impact consulting to give our clients a complete view of their markets, their customers and their competitors.
About the Role:
This role would be working for our sister brand, Clariti, the Agency for Agencies. We’re a challenger brand looking to make a big impact and innovating heavily in our tech and product offering for clients. Our flexible, consultative approach to project delivery allows our clients to work in a way that suits them. Offering audience access, online survey programming, data dashboard solutions and advanced analytics, Clariti delivers high-quality, reliable data on every project.
We work with some of the world’s best-known agencies and consultancies, including WGSN, EY, Nielsen Sports, Brand Finance, Boxclever and PwC. This role is predominantly focused on online quantitative data collection and fieldwork.
As an Associate Director in Client Services, you will play a hands-on role in delivering complex, high-quality research projects. You will apply your knowledge, expertise, and analytical skills to support clients in better decision-making. You will also be responsible for managing and supervising staff members to motivate and aid their development.
In this role you’ll:
- Oversee small to medium-sized client relationships and lead the day-to-day management of large projects, specifically online quantitative fieldwork.
- Take full ownership of complex projects, with accountability for end-to-end delivery of high-quality research data collection.
- Champion a client-first approach, ensuring Savanta consistently delivers outstanding service and operational efficiency.
- Drive team improvements by developing new propositions, engaging in marketing activities, and nurturing a positive team culture.
- Play a key role in shaping the future of our Client Service Team and supporting business growth (including Key Account Management and New Business Development).
- Aid the onboarding of new clients with Clariti ways of working proactively working with the Commercial team to ensure service levels are met.
- Support team members in the successful delivery of projects and smooth running of client accounts.
More specifically, the role will also involve:
- Having a consultative approach with clients and internal research teams during project setup, providing guidance.
- Managing and developing staff members.
- Working with the internal programming team in utilising bespoke technology.
- Monitoring project timelines, budgets and costs, and able to raise alerts if there are issues with costs / timings.
About You:
The role is suited to someone with existing agency expertise in market research operations looking to expand their skill set and advance their career.
The successful applicant will demonstrate:
- Strong knowledge of quantitative research methodologies within an agency setting.
- Significant experience in project managing online quantitative market research.
- Proven track record of growing client accounts.
- Experience in managing and developing staff members.
- Experience of industry wide platforms and has been actively involved in development and improvement of the systems.
Career progression is possible for all staff that show a passion and drive for continued successful project delivery. You’ll be part of an established, inclusive team with a flat management structure, robust career support, and key responsibility - including account management for long-term client relationships.
And in return, Savanta offers:
- Salary range: £44,000 - £55,000 per annum
- Unlimited annual leave
- Hybrid working
- Flexible working practices
- Ongoing Training & Development
- Health & Wellbeing package
- Financial Health (pension, life assurance, etc.)
- Employee Assistance Programme
- Team & Company Socials
- Committees for Health & Well Being, Charities & Volunteering and DE&I
Why Join Us:
The company was founded on the belief that tech should be integral to its success, and this culture of tech innovation makes us best placed to put Savanta at the heart of our clients’ businesses offering solutions before they even know the problem.
Part of the vibrant Next 15 Communications Group, we have an entrepreneurial and inclusive company culture that actively recognizes and values its people and offers unrivalled scope for career development, including mentoring, coaching as well as extensive training programs.
Savanta is committed to being an equal opportunities employer and continuously strives to be an employer of choice. Our people are our greatest asset - we value workplace diversity and inclusion, oppose all forms of unlawful discrimination, and welcome applications from suitably qualified candidates of all backgrounds.
All candidates will be considered equally; however, we are unable to offer visa sponsorship.
We encourage authentic responses to demonstrate your experience and approach, rather than relying on Generative AI tools to write your cover letter or any questions in the application process.
We may use AI Decoders as part of the review process and if answers match to a high extent that may be factored into the review.
Associate Director (9 Month FTC) | Agencies/Clariti | London, UK employer: Savanta
Savanta is an exceptional employer, offering a dynamic and inclusive work culture that prioritises employee growth and innovation. With flexible working practices, unlimited annual leave, and a strong commitment to professional development, employees are empowered to thrive in their roles while contributing to impactful projects for renowned clients. Located in London, the company fosters a collaborative environment where every team member's contributions are valued, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Associate Director (9 Month FTC) | Agencies/Clariti | London, UK
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend events, and engage on platforms like LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can land you that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with yours. We want to show them that you’re not just a fit for the role, but for the team too!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine your answers and boost your confidence. We can’t stress enough how being well-prepared can make a huge difference in your performance.
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can leave a lasting impression. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Associate Director (9 Month FTC) | Agencies/Clariti | London, UK
Some tips for your application 🫡
Be Authentic:We want to hear your genuine voice! When writing your application, let your personality shine through. Avoid using generic phrases and instead share your unique experiences and insights that relate to the role.
Tailor Your Application:Make sure to customise your CV and cover letter for this specific role. Highlight your experience in online quantitative research and project management, as these are key aspects of the Associate Director position.
Showcase Your Achievements:Don’t just list your responsibilities; we want to see what you’ve accomplished! Use specific examples to demonstrate how you've successfully managed projects or grown client accounts in the past.
Follow Our Application Process:To make things easier for us both, apply directly through our website. This ensures your application is reviewed promptly and gives you a chance to explore more about Savanta and our culture!
How to prepare for a job interview at Savanta
✨Know Your Quantitative Research Inside Out
Make sure you brush up on your knowledge of quantitative research methodologies. Be ready to discuss specific examples from your past experiences where you've successfully managed online quantitative market research projects. This will show that you not only understand the theory but can also apply it in practice.
✨Showcase Your Client Management Skills
Prepare to talk about how you've grown client accounts in previous roles. Think of specific instances where you’ve taken ownership of complex projects and delivered high-quality results. Highlight your consultative approach and how it has positively impacted client relationships.
✨Demonstrate Leadership and Team Development
Since this role involves managing and developing staff members, be ready to share your experiences in mentoring or leading teams. Discuss how you've motivated team members and contributed to a positive team culture, as this aligns with Savanta's values.
✨Be Ready for Problem-Solving Scenarios
Expect questions that assess your ability to handle project timelines, budgets, and potential issues. Prepare examples of how you've proactively identified and resolved problems in past projects. This will demonstrate your accountability and operational efficiency, which are key for the Associate Director role.
