At a Glance
- Tasks: Lead transformation in research operations, modernising processes and embedding new technology.
- Company: Savanta, a leading data and market research company with a vibrant culture.
- Benefits: Competitive salary, unlimited leave, hybrid working, and ongoing training.
- Other info: Join a diverse team with excellent career development opportunities.
- Why this job: Shape the future of research operations and make a real impact.
- Qualifications: Experience in research operations and change management, with strong stakeholder skills.
The predicted salary is between 90000 - 100000 £ per year.
We are looking for a Business Transformation Lead to join us on a 12-month fixed-term contract, with the possibility to extend. This is a high-impact opportunity to shape how our research operations and delivery teams work, helping us modernise processes, embed new technology and create a more scalable, efficient way of delivering great work for clients.
About Us
Savanta is a leading data, market research and advisory company helping the world's leading brands make better decisions, faster. With over 500 people across offices in multiple countries, we combine deep research expertise, proprietary technology and high-impact consulting to give our clients a complete view of their markets, their customers and their competitors.
About the Role
This role will sit at the intersection of Product & Technology and our Delivery and Operations teams, acting as the link between strategy and execution. It is a brilliant role for someone who enjoys solving operational challenges, leading change, improving ways of working and helping teams adopt new tools and processes that make a real difference. Reporting to the Chief Delivery Officer, this position will also work closely with Chief Product Officer, Product Managers, Head of Engineering, Head of Client Services and Chief Financial Officer.
What you’ll do
- Lead the transformation roadmap across research operations and delivery, identifying where processes, systems and ways of working need to improve.
- Partner closely with Product & Technology to ensure new tools are practical, embedded well and adopted successfully by teams.
- Drive greater standardisation, efficiency, data quality and consistency across operational workflows.
- Lead change management activity, including stakeholder engagement, communications, training and adoption support.
- Use data, insight and frontline feedback to prioritise improvements and measure impact.
About You
This role will suit someone who is naturally collaborative, credible and pragmatic. Someone who enjoys improving how things work, can balance strategic thinking with operational detail, and is comfortable leading change in a fast-moving environment. You will be motivated by the chance to shape the future of research operations, influence how technology is used across the business and leave a lasting impact through smarter, more effective ways of working.
You will be a strong fit for this role if you bring:
- Significant experience in research operations, delivery management or a similar role within a market research, data or insights business.
- A proven track record in transformation, process improvement or change management, ideally in a complex, cross-functional environment.
- A strong understanding of the end-to-end research delivery lifecycle and the operational challenges that come with it.
- Experience helping teams adopt new systems, tools or technology and embedding them into day-to-day working practices.
- Excellent stakeholder management skills, with the confidence to influence at all levels and bring people with you.
- A structured, analytical approach, with the ability to spot inefficiencies, prioritise opportunities and measure impact.
And in return, Savanta offers:
- Base Salary Range: £90,000 - £100,000
- Unlimited annual leave
- Hybrid working
- Flexible working practices
- Ongoing Training & Development
- Health & Wellbeing package
- Financial Health (pension, life assurance, etc.)
- Employee Assistance Programme
- Team & Company Socials
- Committees for Health & Well Being, Charities & Volunteering and DE&I
Why Join Us
Part of the vibrant Next 15 Communications Group, we have an entrepreneurial and inclusive company culture that actively recognises and values its people and offers unrivalled scope for career development, including mentoring, coaching as well as extensive training programs. The company was founded on the belief that tech should be integral to its success, and this culture of tech innovation makes us best placed to put Savanta at the heart of our clients’ businesses offering solutions before they even know the problem.
Savanta is committed to being an equal opportunities employer and continuously strives to be an employer of choice. Our people are our greatest asset - we value workplace diversity and inclusion, oppose all forms of unlawful discrimination, and welcome applications from suitably qualified candidates of all backgrounds. All candidates will be considered equally, however, unfortunately we are unable to offer visa sponsorship.
We encourage authentic responses to demonstrate your experience and approach, rather than relying on Generative AI tools to write your cover letter or any questions in the application process. We may use AI Decoders as part of the review process and if answers match to a high extent that may be factored into the review.
Business Transformation Lead | Market Research Operations | London, UK employer: Savanta
Savanta is an exceptional employer that fosters a vibrant and inclusive culture, offering unlimited annual leave and flexible working practices to support work-life balance. With a strong commitment to employee growth through ongoing training and development, Savanta empowers its team members to lead transformative change in market research operations while leveraging cutting-edge technology. Located in London, this role provides a unique opportunity to make a significant impact within a forward-thinking company that values diversity and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Business Transformation Lead | Market Research Operations | London, UK
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show that you're genuinely interested in being part of the team.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience in research operations and transformation can benefit the company. Highlight specific examples where you've led change or improved processes to make a real impact.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining us at Savanta and contributing to our mission of delivering great work for clients.
We think you need these skills to ace Business Transformation Lead | Market Research Operations | London, UK
Some tips for your application 🫡
Be Authentic:We want to hear your genuine voice! Instead of relying on AI tools, share your personal experiences and insights in your application. This helps us understand who you are and how you can contribute to our team.
Tailor Your Application:Make sure to align your skills and experiences with the job description. Highlight your background in research operations and transformation, and show us how you can help modernise our processes and improve efficiency.
Showcase Your Impact:When discussing your past roles, focus on the impact you've made. Use specific examples of how you've led change or improved processes, as this will resonate with us and demonstrate your capability to drive transformation.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity to shape the future of our research operations.
How to prepare for a job interview at Savanta
✨Know Your Stuff
Before the interview, dive deep into Savanta's operations and recent projects. Familiarise yourself with their approach to market research and how they leverage technology. This will not only show your genuine interest but also help you articulate how your experience aligns with their needs.
✨Showcase Your Transformation Skills
Prepare specific examples of past transformation projects you've led. Highlight your role in identifying inefficiencies, implementing new processes, and measuring impact. Be ready to discuss how you can apply these skills to enhance Savanta's research operations.
✨Engage with Stakeholders
Since stakeholder management is key for this role, think of ways to demonstrate your ability to influence and engage with various teams. Share stories where you successfully navigated complex relationships and drove change, showcasing your collaborative spirit.
✨Ask Insightful Questions
Prepare thoughtful questions that reflect your understanding of the role and the company. Inquire about their current challenges in research operations or how they envision the future of their delivery processes. This shows you're not just interested in the job, but also in contributing to Savanta's success.
