At a Glance
- Tasks: Lead transformation in research operations, modernising processes and embedding new technology.
- Company: Savanta, a leading data and market research company with a vibrant culture.
- Benefits: Unlimited annual leave, ongoing training, employee assistance, and social events.
- Other info: Join a diverse team with excellent career development opportunities.
- Why this job: Shape the future of research operations and make a real impact on client delivery.
- Qualifications: Experience in research operations and change management, with strong stakeholder skills.
The predicted salary is between 60000 - 75000 £ per year.
We are looking for a Business Transformation Lead to join us on a 12-month fixed-term contract, with the possibility to extend. This is a high-impact opportunity to shape how our research operations and delivery teams work, helping us modernise processes, embed new technology and create a more scalable, efficient way of delivering great work for clients.
About Us
Savanta is a leading data, market research and advisory company helping the world's leading brands make better decisions, faster. With over 500 people across offices in multiple countries, we combine deep research expertise, proprietary technology and high-impact consulting to give our clients a complete view of their markets, their customers and their competitors.
About the Role
This role will sit at the intersection of Product & Technology and our Delivery and Operations teams, acting as the link between strategy and execution. It is a brilliant role for someone who enjoys solving operational challenges, leading change, improving ways of working and helping teams adopt new tools and processes that make a real difference. Reporting to the Chief Delivery Officer, this position will also work closely with Chief Product Officer, Product Managers, Head of Engineering, Head of Client Services and Chief Financial Officer.
What you'll do
- Lead the transformation roadmap across research operations and delivery, identifying where processes, systems and ways of working need to improve.
- Partner closely with Product & Technology to ensure new tools are practical, embedded well and adopted successfully by teams.
- Drive greater standardisation, efficiency, data quality and consistency across operational workflows.
- Lead change management activity, including stakeholder engagement, communications, training and adoption support.
- Use data, insight and frontline feedback to prioritise improvements and measure impact.
About You
This role will suit someone who is naturally collaborative, credible and pragmatic. Someone who enjoys improving how things work, can balance strategic thinking with operational detail, and is comfortable leading change in a fast-moving environment. You will be motivated by the chance to shape the future of research operations, influence how technology is used across the business and leave a lasting impact through smarter, more effective ways of working.
You will be a strong fit for this role if you bring:
- Significant experience in research operations, delivery management or a similar role within a market research, data or insights business.
- A proven track record in transformation, process improvement or change management, ideally in a complex, cross-functional environment.
- A strong understanding of the end-to-end research delivery lifecycle and the operational challenges that come with it.
- Experience helping teams adopt new systems, tools or technology and embedding them into day-to-day working practices.
- Excellent stakeholder management skills, with the confidence to influence at all levels and bring people with you.
- A structured, analytical approach, with the ability to spot inefficiencies, prioritise opportunities and measure impact.
And in return, Savanta offers:
- Unlimited annual leave
- Ongoing Training & Development
- Employee Assistance Programme
- Team & Company Socials
- Committees for Health & Well Being, Charities & Volunteering and DE&I
Why Join Us
Part of the vibrant Next 15 Communications Group, we have an entrepreneurial and inclusive company culture that actively recognizes and values its people and offers unrivalled scope for career development, including mentoring, coaching as well as extensive training programs. The company was founded on the belief that tech should be integral to its success, and this culture of tech innovation makes us best placed to put Savanta at the heart of our clients’ businesses offering solutions before they even know the problem.
Equal Opportunity
Savanta is committed to being an equal opportunities employer and continuously strives to be an employer of choice. Our people are our greatest asset - we value workplace diversity and inclusion, oppose all forms of unlawful discrimination, and welcome applications from suitably qualified candidates of all backgrounds. All candidates will be considered equally, however, unfortunately we are unable to offer visa sponsorship.
Business Transformation Lead | Market Research Operations employer: Savanta
Savanta is an exceptional employer that fosters a vibrant and inclusive culture, offering unlimited annual leave and extensive training opportunities to support employee growth. With a strong focus on innovation and collaboration, employees are empowered to lead transformative projects that shape the future of research operations, making a meaningful impact in a dynamic environment. Joining Savanta means being part of a forward-thinking team that values diversity and actively invests in the development of its people.
StudySmarter Expert Advice🤫
We think this is how you could land Business Transformation Lead | Market Research Operations
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those at Savanta. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for interviews by understanding the company’s culture and values. Savanta loves innovation and collaboration, so think of examples from your past that showcase these traits.
✨Tip Number 3
Showcase your transformation skills! Be ready to discuss specific instances where you've led change or improved processes. This is key for a role focused on operational efficiency.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining us.
We think you need these skills to ace Business Transformation Lead | Market Research Operations
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Business Transformation Lead. Highlight your experience in research operations and transformation projects, and don’t forget to sprinkle in some keywords from the job description to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about improving processes and leading change. Share specific examples of how you've made an impact in previous roles, especially in fast-paced environments.
Showcase Your Collaborative Spirit:We love a team player! In your application, emphasise your stakeholder management skills and how you've successfully worked with cross-functional teams. We want to see that you can influence and bring people along on the journey of change.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re keen to join our Savanta family!
How to prepare for a job interview at Savanta
✨Know Your Transformation Roadmap
Before the interview, make sure you understand the key aspects of transformation in research operations. Familiarise yourself with common challenges and solutions in this area, as well as how technology can enhance efficiency. This will help you demonstrate your expertise and show that you're ready to lead change.
✨Showcase Your Stakeholder Management Skills
Prepare examples of how you've successfully engaged stakeholders in previous roles. Think about times when you influenced decisions or led teams through change. Being able to articulate these experiences will highlight your credibility and collaborative nature, which are crucial for this role.
✨Emphasise Your Analytical Approach
Be ready to discuss how you identify inefficiencies and prioritise improvements. Bring specific examples of data-driven decisions you've made in the past. This will showcase your structured thinking and ability to measure impact, aligning perfectly with what Savanta is looking for.
✨Demonstrate Your Passion for Technology
Since this role involves embedding new tools and processes, express your enthusiasm for technology and innovation. Share any relevant experiences where you've helped teams adopt new systems. This will show that you not only understand the operational side but also appreciate the tech that drives success.
