At a Glance
- Tasks: Lead exciting projects in online quantitative research and manage client relationships.
- Company: Join Savanta, a dynamic agency innovating in tech and client service.
- Benefits: Enjoy unlimited leave, hybrid working, and a comprehensive health package.
- Other info: Be part of an inclusive culture with great career progression opportunities.
- Why this job: Make a real impact in a supportive team while advancing your career.
- Qualifications: Experience in market research operations and project management is essential.
The predicted salary is between 44000 - 55000 £ per year.
Join Savanta’s UK Operations team as an Associate Director within our Agencies/Clariti, Client Service Team on a 9-month Fixed-Term Contract.
About the Role
This role would be working for our sister brand, Clariti, the Agency for Agencies. We’re a challenger brand looking to make a big impact and innovating heavily in our tech and product offering for clients. Our flexible, consultative approach to project delivery allows our clients to work in a way that suits them. Offering audience access, online survey programming, data dashboard solutions and advanced analytics, Clariti delivers high‑quality, reliable data on every project. We work with some of the world’s best‑known agencies and consultancies, including WGSN, EY, Nielsen Sports, Brand Finance, Boxclever and PwC. This role is predominantly focused on online quantitative data collection and fieldwork.
Responsibilities
- Oversee small to medium‑sized client relationships and lead the day‑to‑day management of large projects, specifically online quantitative fieldwork.
- Take full ownership of complex projects, with accountability for end‑to‑end delivery of high‑quality research data collection.
- Champion a client‑first approach, ensuring Savanta consistently delivers outstanding service and operational efficiency.
- Drive team improvements by developing new propositions, engaging in marketing activities, and nurturing a positive team culture.
- Play a key role in shaping the future of our Client Service Team and supporting business growth (including Key Account Management and New Business Development).
- Aid the onboarding of new clients with Clariti ways of working proactively working with the Commercial team to ensure service levels are met.
- Support team members in the successful delivery of projects and smooth running of client accounts.
- Having a consultative approach with clients and internal research teams during project setup, providing guidance.
- Managing and developing staff members.
- Working with the internal programming team in utilising bespoke technology.
- Monitoring project timelines, budgets and costs, and able to raise alerts if there are issues with costs / timings.
About You
The role is suited to someone with existing agency expertise in market research operations looking to expand their skill set and advance their career.
Qualifications
- Strong knowledge of quantitative research methodologies within an agency setting.
- Significant experience in project managing online quantitative market research.
- Proven track record of growing client accounts.
- Experience in managing and developing staff members.
- Experience of industry wide platforms and has been actively involved in development and improvement of the systems.
Career Progression
Career progression is possible for all staff that show a passion and drive for continued successful project delivery. You’ll be part of an established, inclusive team with a flat management structure, robust career support, and key responsibility – including account management for long‑term client relationships.
Benefits
- Salary range: £44,000 - £55,000 per annum
- Unlimited annual leave
- Hybrid working
- Flexible working practices
- Ongoing Training & Development
- Health & Wellbeing package
- Financial Health (pension, life assurance, etc.)
- Employee Assistance Programme
- Team & Company Socials
- Committees for Health & Well Being, Charities & Volunteering and DE & I
Equal Opportunity Employer
Savanta is committed to being an equal opportunities employer and continuously strives to be an employer of choice. Our people are our greatest asset – we value workplace diversity and inclusion, oppose all forms of unlawful discrimination, and welcome applications from suitably qualified candidates of all backgrounds. All candidates will be considered equally; however, we are unable to offer visa sponsorship. We encourage authentic responses to demonstrate your experience and approach, rather than relying on Generative AI tools to write your cover letter or any questions in the application process. We may use AI Decoders as part of the review process and if answers match to a high extent that may be factored into the review.
Associate Director (9 Month FTC) | Agencies/Clariti | London, UK employer: Savanta
Savanta is an exceptional employer, offering a dynamic and inclusive work culture that prioritises employee growth and well-being. With flexible working practices, unlimited annual leave, and a commitment to ongoing training and development, employees are empowered to thrive in their roles while contributing to innovative projects for renowned clients. Located in London, the role of Associate Director within the Agencies/Clariti team provides a unique opportunity to shape client relationships and drive impactful research initiatives in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Associate Director (9 Month FTC) | Agencies/Clariti | London, UK
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work at Savanta or similar agencies. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by diving deep into Clariti's projects and values. Show us that you understand our consultative approach and how you can contribute to our mission of delivering high-quality research data.
✨Tip Number 3
Practice your pitch! Be ready to discuss your experience with online quantitative research and how you've successfully managed client accounts. We want to hear about your achievements and how you can help us grow.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining our team at Savanta.
We think you need these skills to ace Associate Director (9 Month FTC) | Agencies/Clariti | London, UK
Some tips for your application 🫡
Be Authentic:When you're writing your application, let your true self shine through! We want to see your personality and how you approach challenges. Avoid using AI tools to craft your responses; we value genuine experiences and insights.
Tailor Your Application:Make sure to customise your cover letter and CV for the Associate Director role. Highlight your experience in online quantitative research and project management, and show us how your skills align with our client-first approach.
Showcase Your Achievements:Don’t just list your responsibilities; share specific examples of how you've grown client accounts or improved processes in your previous roles. We love seeing measurable impacts and how you’ve contributed to team success!
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with Savanta!
How to prepare for a job interview at Savanta
✨Know Your Quantitative Research Inside Out
Make sure you brush up on your knowledge of quantitative research methodologies. Be ready to discuss specific projects you've managed, the challenges you faced, and how you overcame them. This will show that you have the expertise needed for the role.
✨Showcase Your Client Management Skills
Prepare examples of how you've successfully grown client accounts in the past. Highlight your consultative approach and how you've ensured outstanding service delivery. This is key for the Associate Director role, so make it a focal point in your interview.
✨Demonstrate Leadership and Team Development
Think about instances where you've managed or developed team members. Be ready to share your strategies for nurturing a positive team culture and driving improvements. This will resonate well with their focus on team dynamics and growth.
✨Familiarise Yourself with Clariti's Offerings
Research Clariti’s tech and product offerings thoroughly. Understand their unique selling points and be prepared to discuss how you can contribute to their innovative approach. Showing genuine interest in their services will set you apart from other candidates.
