Tech Support Lead – IQGeo / Telecoms

Tech Support Lead – IQGeo / Telecoms

Sector: Infrastructure & Operation

Location: Central London

Type: Contract

Ref: BBBH72254_1768837780

Tech Support Lead – IQGeo / Telecoms

Our client, a leading global consultancy, is seeking an experienced Tech Support Lead to provide technical ownership and team leadership for IQGeo platform deployments in telecom and utility projects. This is a 6-month contract role with a high likelihood of extension.

• Serve as the go-to expert for the IQGeo platform, including configuration (layers, rules), data models, and integrations
• Guide and mentor engineers on design, fielding, and software best practices (IQGeo, Katapult)
• Perform QA/QC on designs (poles, spans, drops), ensuring adherence to client standards and utility regulations, and maintain correction logs
• Act as the technical bridge between fielding teams, backend engineers, project managers, clients, and IQGeo developers
• Troubleshoot complex engineering, logic, and data issues, escalating as needed
• Review and validate OSP designs, manage scope changes, and ensure efficient project delivery
• Maintain design documentation, QC checklists, and change logs

Must Have – Skills & Experience

• Deep understanding of GIS, especially IQGeo and related tools (Katapult)
• Experience in telecom or utility OSP (Outside Plant) design and engineering
• Strong leadership, communication, and problem-solving abilities
• Knowledge of network modernization and high-speed communications technologies
• Experience ensuring geospatial data accuracy for planning, construction, and operations
• Experience in process improvement, workflow optimization, and preventing recurring errors