At a Glance
- Tasks: Monitor and manage satellite communication platforms in a dynamic 24/7 environment.
- Company: Leading telecommunications organisation with a focus on critical satellite services.
- Benefits: Competitive pay, potential for contract extension, and hands-on experience in tech.
- Other info: Opportunity to work onsite and collaborate with diverse teams.
- Why this job: Join a vital team ensuring global satellite connectivity and make a real difference.
- Qualifications: Experience in SATCOM support and strong problem-solving skills required.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for an experienced SATCOM NOC Support Engineer to join a leading telecommunications organisation supporting critical satellite communication services. This is an initial 6-month contract with the potential for extension, working onsite as part of a 24/7 shift rotation.
The Role
You'll be responsible for the monitoring, management and support of satellite communication platforms, providing first-line incident management and operational support across a range of business-critical services. Working within a 24/7 Network Operations Centre, you'll investigate faults, restore services, coordinate with internal teams and customers, and ensure service availability across UK and global satellite networks.
Key Responsibilities
- 24/7 monitoring and incident management of SATCOM platforms and managed services
- First-line fault diagnosis and resolution
- Incident reporting and customer communications
- Support disaster recovery and service restoration activities
- Monitor network performance and escalate issues where required
- Process customer service requests and bookings
- Liaise with internal engineering teams and external partners
- Support the operation of Earth Station equipment and satellite services
SATCOM NOC Engineer employer: Savant Recruitment
Join a leading telecommunications organisation in Herefordshire, where you will be part of a dynamic team dedicated to delivering critical satellite communication services. With a strong focus on employee development and a supportive work culture, this role offers the opportunity to enhance your skills in a fast-paced environment while contributing to global connectivity. Enjoy the benefits of a 24/7 shift rotation that promotes work-life balance and the potential for contract extension, making it an excellent choice for those seeking meaningful and rewarding employment.
