At a Glance
- Tasks: Lead a multi-million-pound BSS transformation programme and modernise legacy platforms.
- Company: Join a leading telecommunications company driving innovation in the industry.
- Benefits: Attractive salary, flexible working options, and opportunities for professional growth.
- Other info: Dynamic role with leadership opportunities in a fast-paced environment.
- Why this job: Shape the future of telecom with AI-driven solutions and enhance customer experiences.
- Qualifications: 10-12+ years in telecom with expertise in BSS/OSS transformation and project methodologies.
The predicted salary is between 70000 - 90000 £ per year.
To lead the end-to-end delivery of a multi-million-pound BSS transformation programme. You will be responsible for modernising legacy platforms and migrating critical data to cloud-native solutions, defining the next-generation ways of working for product and platform development. By placing AI at the heart of the delivery roadmap, you will ensure the programme enhances customer experience and drives long-term operational efficiency.
Key Responsibilities
- Programme Leadership: Direct the initiation, planning, and execution of the BSS transformation, ensuring alignment with strategic business goals and technical dependencies.
- Ways of Working & Frameworks: Define and implement the operational standards for building products and platforms; generating high-quality product/programme-level artefacts to ensure consistency and scalability.
- AI Integration: Lead the strategic implementation of AI within the programme delivery life cycle (where applicable), ensuring the future-state architecture is 'AI-ready.'
- Solution Delivery: Oversee the delivery of high-performance integrated platforms, including CRM, Billing, Product Catalogue, Order Management, and Revenue Management.
- Stakeholder Management: Act as the primary interface for executive sponsors, C-level stakeholders, and third-party vendors.
- Governance & Reporting: Establish robust governance frameworks, chair steering committees, and provide transparent executive-level reporting on scope, budget, and KPIs.
- Risk & Dependency Management: Proactively identify technical and delivery risks, implementing mitigation strategies across cross-functional teams.
- Team Leadership: Build and mentor high-performing teams of Project Managers, Business Analysts, and Technical Leads in an Agile/DevOps environment.
Required Skills & Experience
- Strategic Delivery: Proven experience in defining ways of working for product/platform builds and a track record of delivering major programmes where AI was a core component of the solution or delivery methodology.
- Industry Expertise: Minimum of 10-12+ years in the telecommunications industry, with a proven track record in delivering complex BSS/OSS transformation programmes.
- Telecom Domain: Deep experience in E2E BSS Solutions (CRM, Billing, Online charging) and Channels (Web, App, Retail), with strong knowledge of E2E customer journeys.
- Technical Acumen: Deep understanding of BSS architectures, including eTOM, TMF APIs, and ODA frameworks.
- Artefact Creation: Expert ability to generate and oversee programme-level artefacts that serve as the blueprint for complex technical delivery.
- Project Methodologies: Expert-level knowledge of MSP, PRINCE2, or PMP, combined with practical experience in Agile delivery.
- Financial Management: Demonstrated experience managing large programme budgets, forecasts, and third-party commercial contracts.
- Communication: Exceptional negotiation and influencing skills to manage disputes and achieve alignment across diverse organisational levels.
Programme Director employer: Savant Recruitment
As a Programme Director at our company, you will be part of a forward-thinking organisation that prioritises innovation and employee development. We foster a collaborative work culture that encourages creativity and embraces the latest technologies, including AI, to enhance customer experiences. With ample opportunities for professional growth and a commitment to modernising our operations, we offer a rewarding environment where your contributions will directly impact our transformation journey.
StudySmarter Expert Advice🤫
We think this is how you could land Programme Director
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Programme Director at Savant Recruitment!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Savant Recruitment or be willing to refer you for that Programme Director position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Savant Recruitment who’s on the lookout for their next Programme Director star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Programme Director role at Savant Recruitment!
We think you need these skills to ace Programme Director
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Savant Recruitment. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Savant Recruitment
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Savant Recruitment. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
