At a Glance
- Tasks: Lead and develop BMC Helix solutions for a transformative telecom project.
- Company: Join a forward-thinking telecom company focused on innovation.
- Benefits: Competitive salary, security clearance support, and opportunities for professional growth.
- Other info: Dynamic role with potential for career advancement and cloud deployment experience.
- Why this job: Make a significant impact in the telecom industry with cutting-edge technology.
- Qualifications: 10+ years in IT, 5+ years with BMC Helix, and strong leadership skills.
The predicted salary is between 70000 - 90000 £ per year.
My client is looking for a BMC Helix - Tech Lead or Developer to work on a transformation project. This role requires active Security clearance or eligibility to re-activate expired clearance or obtain security clearance.
Experience required:
- 10+ years of experience in IT within the telecom domain across different SDLC phases including design, development, and solution delivery.
- 5+ years of hands-on experience implementing and architecting BMC Helix / BMC Remedy ITSM solutions including Incident, Problem, Change, Request, Knowledge, CMDB, and Discovery.
- Strong prior experience as a BMC Helix Technical Lead / Solution Architect, preferably supporting Tier 1 or Tier 2 telecom service providers.
- Expertise in CMDB architecture, service modeling, data governance, reconciliation, normalization, and integration with OSS/BSS systems.
- Hands-on experience with BMC Helix ITOM, including Event Management, Discovery, Integration Service, and automation workflows.
- Extensive experience designing and developing solutions using Helix Innovation Studio, codeless applications, custom objects, and data models.
- Strong understanding of BMC AR System architecture, workflow customization, forms, filters, escalations, and APIs.
- Hands-on experience with REST/SOAP integrations, webhooks, and building robust data interfaces with telecom IT systems.
- Ensure new business requirements are delivered by maximising OOTB Helix capabilities, introducing customisations only when necessary.
- Define technical standards, development guidelines, and ensure the team aligns with approved Helix architecture patterns.
- Responsible for the quality, performance, and scalability of BMC Helix solutions delivered by the development team.
- Demonstrated ability to debug and resolve issues across SIT/UAT/Production by analysing AR System logs, API traces, CMDB data, and platform diagnostics.
- Develop automation, utilities, and deployment tools to improve team productivity and delivery efficiency.
- Engage with telecom technology and architecture teams in governance forums to ensure alignment with enterprise technology strategy.
- Hands-on experience working with cloud deployments of BMC Helix (AWS/Azure) and understanding SaaS security and compliance frameworks.
BMC Helix - Tech Lead or Developer in Southampton employer: Savant Recruitment Experts
Join a forward-thinking organisation that prioritises innovation and employee development, offering a dynamic work culture where your expertise in BMC Helix can truly shine. With a focus on meaningful projects within the telecom sector, you will benefit from competitive remuneration, comprehensive training opportunities, and the chance to work alongside industry leaders in a collaborative environment. Located in a vibrant area, this role not only promises professional growth but also a fulfilling work-life balance.
Contact Details:
Savant Recruitment Experts Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land BMC Helix - Tech Lead or Developer in Southampton
✨Tip Number 1
Network like a pro! Reach out to your connections in the telecom industry and let them know you're on the lookout for a BMC Helix role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies showcasing your experience with BMC Helix solutions. Highlight your hands-on work with ITSM, CMDB architecture, and any successful projects you've led. This will give potential employers a clear picture of what you bring to the table.
✨Tip Number 3
Ace the interview! Research common interview questions for BMC Helix roles and practice your responses. Be ready to discuss your technical expertise and how you've tackled challenges in previous projects. Confidence is key, so get comfortable talking about your experience!
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. By applying directly, you’ll ensure your application gets the attention it deserves. Plus, it’s a great way to show your enthusiasm for joining our team!
We think you need these skills to ace BMC Helix - Tech Lead or Developer in Southampton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to highlight your experience with BMC Helix and the telecom domain. We want to see how your skills align with the job description, so don’t be shy about showcasing your relevant projects and achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Tech Lead or Developer role. We love seeing your personality come through, so feel free to share your passion for BMC Helix and how you can contribute to our transformation project.
Showcase Your Technical Skills:Since this role requires extensive technical expertise, make sure to list your hands-on experience with BMC Helix ITSM solutions and any relevant integrations. We’re looking for specifics, so don’t hold back on the details that demonstrate your capabilities!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter!
How to prepare for a job interview at Savant Recruitment Experts
✨Know Your BMC Helix Inside Out
Make sure you brush up on your knowledge of BMC Helix and its components. Be ready to discuss your hands-on experience with ITSM solutions like Incident, Problem, and Change Management. Highlight specific projects where you’ve implemented these solutions, as this will show your depth of understanding.
✨Showcase Your Telecom Experience
Since the role is within the telecom domain, be prepared to share examples from your 10+ years in IT that demonstrate your expertise. Talk about how you've navigated different SDLC phases and any challenges you've faced while working with Tier 1 or Tier 2 service providers.
✨Demonstrate Technical Leadership
As a Tech Lead or Developer, you'll need to show your ability to lead a team. Discuss your experience in defining technical standards and development guidelines. Share instances where you ensured alignment with approved Helix architecture patterns and how you managed quality and performance.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving skills, especially around debugging and resolving issues. Be ready to explain how you analyse AR System logs and API traces to troubleshoot problems. Providing concrete examples will help illustrate your analytical skills and technical prowess.
