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- Tasks: Manage Salesforce configurations and support the Service desk team with Level 3 issues.
- Company: Join a dynamic company in London, embracing hybrid work culture.
- Benefits: Enjoy flexible remote work options and a collaborative environment.
- Why this job: Be part of a team that values innovation and continuous improvement in Salesforce solutions.
- Qualifications: 5+ years of Salesforce admin experience, with a focus on Service Cloud required.
- Other info: Candidates must have the right to work in the UK without visa restrictions.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
Salesforce Administrator – Service Cloud
Location: London : (Hybrid: 2 days office-based, 3 days remote)
Right to Work: Candidates must have the right to work in the UK without visa restrictions (no sponsorship offered)
Our Client is seeking a Salesforce Administrator with strong expertise in Service Cloud (MUST), Experience Cloud preferred and Marketing cloud (nice to have).
Key Responsibilities:
- Support Service desk team for any Level 3 issues
- Manage Salesforce configuration: objects, fields, page layouts, record types, workflows, flows, and approvals
- Administer users, roles, profiles, and security settings
- Create reports and dashboards
- Maintain data quality through cleansing and de-duplication
- Environment refresh activities
- Collaborate on integrations and AppExchange implementations (if any)
- Stay updated with Salesforce releases and recommend improvements
- Support deployments
Requirements:
- 5+ years of hands-on Salesforce admin experience (Service Cloud (MUST) , Experience Cloud preferred, Marketing cloud (nice to have))
- Salesforce Administrator Certification (Advanced Admin a plus)
- Strong skills with automation tools (Flows, etc)
- Experience with data migration tools (Data Loader, etc.)
- Excellent communication and stakeholder management skills
Salesforce Administrator employer: Savant Recruitment Experts
Contact Detail:
Savant Recruitment Experts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Salesforce Administrator
✨Tip Number 1
Make sure to network with other Salesforce professionals, especially those who have experience in Service Cloud. Join relevant online forums or local meetups to connect with potential colleagues and learn about the latest trends in Salesforce administration.
✨Tip Number 2
Familiarise yourself with the latest Salesforce updates and features, particularly those related to Service Cloud. This will not only enhance your knowledge but also demonstrate your commitment to staying current in the field during interviews.
✨Tip Number 3
Consider obtaining additional certifications, such as the Advanced Admin certification, to stand out from other candidates. This shows your dedication to professional development and can give you an edge in the hiring process.
✨Tip Number 4
Prepare to discuss specific examples of how you've successfully managed Salesforce configurations and resolved Level 3 issues in previous roles. Being able to articulate your hands-on experience will make a strong impression on potential employers.
We think you need these skills to ace Salesforce Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience specifically with Salesforce, especially in Service Cloud. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for Salesforce and your relevant experience. Mention specific projects or achievements that relate to the responsibilities listed in the job description.
Highlight Relevant Certifications: If you have a Salesforce Administrator Certification or any advanced certifications, make sure to prominently display these in your application. This will strengthen your candidacy.
Showcase Communication Skills: Since excellent communication and stakeholder management skills are essential for this role, provide examples in your application of how you've successfully communicated with teams or managed stakeholders in previous positions.
How to prepare for a job interview at Savant Recruitment Experts
✨Showcase Your Service Cloud Expertise
Make sure to highlight your strong experience with Service Cloud during the interview. Prepare specific examples of how you've managed configurations, workflows, and user roles in previous roles to demonstrate your hands-on skills.
✨Prepare for Technical Questions
Expect technical questions related to Salesforce administration, especially around automation tools like Flows and data migration tools such as Data Loader. Brush up on these topics and be ready to discuss your practical experience with them.
✨Demonstrate Communication Skills
Since excellent communication and stakeholder management skills are crucial for this role, practice articulating your thoughts clearly. Be prepared to discuss how you've effectively collaborated with teams or stakeholders in past projects.
✨Stay Updated on Salesforce Releases
Show your enthusiasm for the role by discussing recent Salesforce releases and any improvements you would recommend. This demonstrates your commitment to staying current in the field and your proactive approach to enhancing system performance.
