BMC Helix - Tech Lead or Developer in London

BMC Helix - Tech Lead or Developer in London

London Full-Time 70000 - 90000 £ / year (est.) Home office (partial)
Savant Recruitment Experts

At a Glance

  • Tasks: Lead and develop BMC Helix solutions for a transformative telecom project.
  • Company: Join a forward-thinking telecom company focused on innovation.
  • Benefits: Competitive salary, security clearance support, and opportunities for professional growth.
  • Other info: Dynamic role with potential for career advancement in a collaborative environment.
  • Why this job: Make a significant impact in the telecom industry with cutting-edge technology.
  • Qualifications: 10+ years in IT, 5+ years with BMC Helix, and strong leadership skills.

The predicted salary is between 70000 - 90000 £ per year.

My client is looking for a BMC Helix - Tech Lead or Developer to work on a transformation project. This role requires active Security clearance or eligibility to re-activate expired clearance or obtain security clearance.

Experience required:

  • 10+ years of experience in IT within the telecom domain across different SDLC phases including design, development, and solution delivery.
  • 5+ years of hands-on experience implementing and architecting BMC Helix / BMC Remedy ITSM solutions including Incident, Problem, Change, Request, Knowledge, CMDB, and Discovery.
  • Strong prior experience as a BMC Helix Technical Lead / Solution Architect, preferably supporting Tier 1 or Tier 2 telecom service providers.
  • Expertise in CMDB architecture, service modeling, data governance, reconciliation, normalization, and integration with OSS/BSS systems.
  • Hands-on experience with BMC Helix ITOM, including Event Management, Discovery, Integration Service, and automation workflows.
  • Extensive experience designing and developing solutions using Helix Innovation Studio, codeless applications, custom objects, and data models.
  • Strong understanding of BMC AR System architecture, workflow customization, forms, filters, escalations, and APIs.
  • Hands-on experience with REST/SOAP integrations, webhooks, and building robust data interfaces with telecom IT systems.
  • Ensure new business requirements are delivered by maximising OOTB Helix capabilities, introducing customisations only when necessary.
  • Define technical standards, development guidelines, and ensure the team aligns with approved Helix architecture patterns.
  • Responsible for the quality, performance, and scalability of BMC Helix solutions delivered by the development team.
  • Demonstrated ability to debug and resolve issues across SIT/UAT/Production by analysing AR System logs, API traces, CMDB data, and platform diagnostics.
  • Develop automation, utilities, and deployment tools to improve team productivity and delivery efficiency.
  • Engage with telecom technology and architecture teams in governance forums to ensure alignment with enterprise technology strategy.
  • Hands-on experience working with cloud deployments of BMC Helix (AWS/Azure) and understanding SaaS security and compliance frameworks.

BMC Helix - Tech Lead or Developer in London employer: Savant Recruitment Experts

Join a forward-thinking company that values innovation and collaboration, offering a dynamic work environment for BMC Helix - Tech Leads and Developers. With a strong focus on employee growth, we provide extensive training opportunities and support for professional development, ensuring you can thrive in your career. Located in a vibrant area, our workplace fosters a culture of teamwork and inclusivity, making it an excellent choice for those seeking meaningful and rewarding employment.

Savant Recruitment Experts

Contact Details:

Savant Recruitment Experts Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land BMC Helix - Tech Lead or Developer in London

Tip Number 1

Network like a pro! Reach out to your connections in the telecom industry and let them know you're on the hunt for a BMC Helix role. You never know who might have the inside scoop on openings or can put in a good word for you.

Tip Number 2

Show off your skills! Prepare a portfolio or case studies showcasing your experience with BMC Helix solutions. This will help you stand out during interviews and demonstrate your hands-on expertise in the field.

Tip Number 3

Practice makes perfect! Get ready for those technical interviews by brushing up on your knowledge of BMC AR System architecture and integration techniques. We recommend doing mock interviews with friends or using online platforms to simulate the real deal.

Tip Number 4

Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can give you a better chance of getting noticed. Plus, it’s super easy to keep track of your applications!

We think you need these skills to ace BMC Helix - Tech Lead or Developer in London

BMC Helix
BMC Remedy ITSM
Incident Management
Problem Management
Change Management
Request Management
Knowledge Management

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights your experience with BMC Helix and telecom projects. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant achievements!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Tech Lead or Developer role. We love seeing passion and personality, so let us know what excites you about this opportunity.

Showcase Your Technical Skills:Be specific about your hands-on experience with BMC Helix ITSM solutions and any relevant integrations. We’re looking for solid examples of your work, so don’t hold back on the details that demonstrate your expertise!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!

How to prepare for a job interview at Savant Recruitment Experts

Know Your BMC Helix Inside Out

Make sure you brush up on your knowledge of BMC Helix and its components. Be ready to discuss your hands-on experience with ITSM solutions like Incident, Problem, Change, and Request management. Highlight specific projects where you've implemented these solutions, especially in a telecom context.

Showcase Your Technical Leadership

As a Tech Lead or Developer, your ability to lead and mentor is crucial. Prepare examples of how you've guided teams through the SDLC phases, ensuring quality and performance. Discuss any technical standards or guidelines you've established and how they benefited your previous projects.

Demonstrate Problem-Solving Skills

Be ready to tackle hypothetical scenarios during the interview. Think about how you would debug issues across SIT/UAT/Production environments. Share your approach to analysing AR System logs and API traces, and how you've resolved complex integration challenges in the past.

Align with Security and Compliance Standards

Since this role requires security clearance, be prepared to discuss your understanding of SaaS security and compliance frameworks. Talk about your experience with cloud deployments of BMC Helix on platforms like AWS or Azure, and how you've ensured that solutions meet enterprise technology strategies.