At a Glance
- Tasks: Lead and develop BMC Helix solutions for a transformative telecom project.
- Company: Join a forward-thinking telecom company focused on innovation.
- Benefits: Competitive salary, security clearance support, and opportunities for professional growth.
- Other info: Dynamic role with potential for career advancement and cloud deployment experience.
- Why this job: Make a significant impact in the telecom industry with cutting-edge technology.
- Qualifications: 10+ years in IT, 5+ years with BMC Helix, and strong leadership skills.
The predicted salary is between 70000 - 90000 £ per year.
My client is looking for a BMC Helix - Tech Lead or Developer to work on a transformation project. This role requires active Security clearance or eligibility to re-activate expired clearance or obtain security clearance.
Experience required:
- 10+ years of experience in IT within the telecom domain across different SDLC phases including design, development, and solution delivery.
- 5+ years of hands-on experience implementing and architecting BMC Helix / BMC Remedy ITSM solutions including Incident, Problem, Change, Request, Knowledge, CMDB, and Discovery.
- Strong prior experience as a BMC Helix Technical Lead / Solution Architect, preferably supporting Tier 1 or Tier 2 telecom service providers.
- Expertise in CMDB architecture, service modeling, data governance, reconciliation, normalization, and integration with OSS/BSS systems.
- Hands-on experience with BMC Helix ITOM, including Event Management, Discovery, Integration Service, and automation workflows.
- Extensive experience designing and developing solutions using Helix Innovation Studio, codeless applications, custom objects, and data models.
- Strong understanding of BMC AR System architecture, workflow customization, forms, filters, escalations, and APIs.
- Hands-on experience with REST/SOAP integrations, webhooks, and building robust data interfaces with telecom IT systems.
- Ensure new business requirements are delivered by maximising OOTB Helix capabilities, introducing customisations only when necessary.
- Define technical standards, development guidelines, and ensure the team aligns with approved Helix architecture patterns.
- Responsible for the quality, performance, and scalability of BMC Helix solutions delivered by the development team.
- Demonstrated ability to debug and resolve issues across SIT/UAT/Production by analysing AR System logs, API traces, CMDB data, and platform diagnostics.
- Develop automation, utilities, and deployment tools to improve team productivity and delivery efficiency.
- Engage with telecom technology and architecture teams in governance forums to ensure alignment with enterprise technology strategy.
- Hands-on experience working with cloud deployments of BMC Helix (AWS/Azure) and understanding SaaS security and compliance frameworks.
BMC Helix - Tech Lead or Developer in Ipswich employer: Savant Recruitment Experts
Join a forward-thinking organisation that values innovation and collaboration, offering a dynamic work culture where your expertise in BMC Helix can truly shine. With a strong commitment to employee growth, you will have access to continuous learning opportunities and the chance to work on transformative projects within the telecom sector. Located in a vibrant area, our company provides a supportive environment that encourages creativity and professional development, making it an excellent place for those seeking meaningful and rewarding employment.
Contact Details:
Savant Recruitment Experts Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land BMC Helix - Tech Lead or Developer in Ipswich
✨Tip Number 1
Network like a pro! Reach out to your connections in the telecom industry and let them know you're on the lookout for a BMC Helix role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies showcasing your experience with BMC Helix solutions. This will help you stand out during interviews and demonstrate your hands-on expertise in implementing and architecting ITSM solutions.
✨Tip Number 3
Practice makes perfect! Get ready for those technical interviews by brushing up on your knowledge of CMDB architecture, service modelling, and integration with OSS/BSS systems. We recommend doing mock interviews with friends or using online platforms to simulate the real deal.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can give you an edge. Plus, it shows your enthusiasm for joining our team and working on exciting transformation projects.
We think you need these skills to ace BMC Helix - Tech Lead or Developer in Ipswich
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to highlight your experience with BMC Helix and the telecom domain. We want to see how your skills align with the job description, so don’t be shy about showcasing your relevant projects and achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Tech Lead or Developer role. We love seeing your personality come through, so feel free to share your passion for BMC Helix and how you can contribute to our transformation project.
Showcase Your Technical Skills:Since this role requires extensive technical expertise, make sure to highlight your hands-on experience with BMC Helix ITSM solutions and any relevant integrations. We’re looking for specifics, so include details about your work with CMDB architecture and automation workflows!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about StudySmarter and what we stand for!
How to prepare for a job interview at Savant Recruitment Experts
✨Know Your BMC Helix Inside Out
Make sure you brush up on your knowledge of BMC Helix and its components. Be ready to discuss your hands-on experience with ITSM solutions like Incident, Problem, and Change Management. Highlight specific projects where you've implemented these solutions, as this will show your depth of understanding.
✨Showcase Your Telecom Experience
Since the role is within the telecom domain, be prepared to share examples from your 10+ years in IT that demonstrate your expertise. Talk about how you've navigated different SDLC phases and any challenges you've faced while working with Tier 1 or Tier 2 service providers.
✨Demonstrate Technical Leadership
As a Tech Lead or Developer, you'll need to exhibit your leadership skills. Prepare to discuss how you've defined technical standards and development guidelines in previous roles. Share instances where you've ensured your team aligns with approved Helix architecture patterns and how you've improved team productivity.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities. Think of situations where you've debugged issues across SIT/UAT/Production environments. Be ready to explain your approach to analysing AR System logs and API traces, as well as how you’ve developed automation tools to enhance delivery efficiency.
