At a Glance
- Tasks: Lead and develop BMC Helix solutions for a transformative telecom project.
- Company: Join a forward-thinking telecom company focused on innovation.
- Benefits: Competitive salary, security clearance support, and opportunities for professional growth.
- Other info: Dynamic role with potential for career advancement and collaboration with top tech teams.
- Why this job: Make a significant impact in the telecom industry with cutting-edge technology.
- Qualifications: 10+ years in IT, 5+ years with BMC Helix, and strong leadership skills.
The predicted salary is between 70000 - 90000 £ per year.
My client is looking for a BMC Helix - Tech Lead or Developer to work on a transformation project. This role requires active Security clearance or eligibility to re-activate expired clearance or obtain security clearance.
Experience required:
- 10+ years of experience in IT within the telecom domain across different SDLC phases including design, development, and solution delivery.
- 5+ years of hands-on experience implementing and architecting BMC Helix / BMC Remedy ITSM solutions including Incident, Problem, Change, Request, Knowledge, CMDB, and Discovery.
- Strong prior experience as a BMC Helix Technical Lead / Solution Architect, preferably supporting Tier 1 or Tier 2 telecom service providers.
- Expertise in CMDB architecture, service modeling, data governance, reconciliation, normalization, and integration with OSS/BSS systems.
- Hands-on experience with BMC Helix ITOM, including Event Management, Discovery, Integration Service, and automation workflows.
- Extensive experience designing and developing solutions using Helix Innovation Studio, codeless applications, custom objects, and data models.
- Strong understanding of BMC AR System architecture, workflow customization, forms, filters, escalations, and APIs.
- Hands-on experience with REST/SOAP integrations, webhooks, and building robust data interfaces with telecom IT systems.
- Ensure new business requirements are delivered by maximising OOTB Helix capabilities, introducing customisations only when necessary.
- Define technical standards, development guidelines, and ensure the team aligns with approved Helix architecture patterns.
- Responsible for the quality, performance, and scalability of BMC Helix solutions delivered by the development team.
- Demonstrated ability to debug and resolve issues across SIT/UAT/Production by analysing AR System logs, API traces, CMDB data, and platform diagnostics.
- Develop automation, utilities, and deployment tools to improve team productivity and delivery efficiency.
- Engage with telecom technology and architecture teams in governance forums to ensure alignment with enterprise technology strategy.
- Hands-on experience working with cloud deployments of BMC Helix (AWS/Azure) and understanding SaaS security and compliance frameworks.
BMC Helix - Tech Lead or Developer in Crawley employer: Savant Recruitment Experts
Join a forward-thinking organisation that values innovation and collaboration, offering a dynamic work environment for BMC Helix - Tech Leads and Developers. With a strong focus on employee growth, you will have access to continuous learning opportunities and the chance to work on transformative projects within the telecom sector. Located in a vibrant area, the company promotes a culture of inclusivity and teamwork, ensuring that your contributions are recognised and rewarded.
Contact Details:
Savant Recruitment Experts Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land BMC Helix - Tech Lead or Developer in Crawley
✨Tip Number 1
Network like a pro! Reach out to your connections in the telecom industry and let them know you're on the lookout for a BMC Helix role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies showcasing your experience with BMC Helix solutions. This will help you stand out during interviews and demonstrate your hands-on expertise in implementing and architecting ITSM solutions.
✨Tip Number 3
Practice makes perfect! Get ready for those technical interviews by brushing up on your knowledge of CMDB architecture, service modelling, and integration with OSS/BSS systems. The more confident you are, the better you'll perform!
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly through us can give you a better chance of landing that dream job. Don’t miss out on the chance to join a fantastic team!
We think you need these skills to ace BMC Helix - Tech Lead or Developer in Crawley
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with BMC Helix and telecom projects. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Tech Lead or Developer role. We love seeing your personality come through, so let us know what excites you about this opportunity.
Showcase Your Technical Skills:Be specific about your hands-on experience with BMC Helix ITSM solutions and any relevant integrations. We’re looking for solid examples of your work, so don’t hold back on the details that demonstrate your expertise!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Savant Recruitment Experts
✨Know Your BMC Helix Inside Out
Make sure you brush up on your knowledge of BMC Helix and its components. Be ready to discuss your hands-on experience with ITSM solutions like Incident, Problem, and Change Management. Highlight specific projects where you've implemented these solutions, especially in the telecom domain.
✨Showcase Your Technical Leadership
As a Tech Lead or Developer, your ability to lead and mentor is crucial. Prepare examples of how you've guided teams through SDLC phases, defined technical standards, and ensured quality in solution delivery. This will demonstrate your leadership skills and technical expertise.
✨Demonstrate Problem-Solving Skills
Be prepared to discuss how you've debugged and resolved issues in previous roles. Share specific instances where you analysed AR System logs or API traces to troubleshoot problems. This shows your analytical skills and your ability to maintain system performance.
✨Align with Security and Compliance Standards
Since this role requires security clearance, be ready to talk about your understanding of SaaS security and compliance frameworks. Discuss any relevant experience you have with cloud deployments of BMC Helix on platforms like AWS or Azure, as this will show your awareness of industry standards.
