Business Analyst

We are recruiting on behalf of an established, fast-moving organisation that is looking to bring an experienced Business Analyst into their team. This is a brilliant opportunity to play a key role in shaping future-state processes, driving operational efficiency, and delivering real value across the business.

Key Responsibilities:

• Working closely with stakeholders across the business to define problem statements, confirm scope, and translate commercial objectives into clear, measurable requirements.
• Leading end-to-end analysis activities including process mapping, gap analysis, pain-point identification, and root-cause assessments to improve customer journeys and service performance.
• Supporting functional and business process design, ensuring solutions align with system capabilities, product needs, and risk considerations.
• Facilitating workshops and collaborating with delivery teams to clarify requirements, support prioritisation, and build strong business cases backed by data.
• Defining test scenarios with subject matter experts to validate outcomes, manage operational risk, and ensure smooth operational adoption.
• Driving continuous improvement by reviewing data, user feedback, and business performance to spot new opportunities for optimisation.

Skills & Experience:

• Experience: 3 to 5+ years of experience as a Business Analyst within financial services or a heavily process-driven environment.
• Methodologies: Hands-on experience working with Agile/Scrum and/or Lean Six Sigma frameworks.
• Skills & Mindset: Strong analytical and problem-solving abilities, sharp attention to detail, and the commercial judgement to assess business fit and operational impact.
• Communication: You build rapport quickly, listen well, and can translate complex requirements clearly for both technical delivery teams and non-technical stakeholders.