At a Glance
- Tasks: Lead and develop BMC Helix solutions for a transformative telecom project.
- Company: Join a forward-thinking telecom company focused on innovation.
- Benefits: Competitive salary, security clearance support, and opportunities for professional growth.
- Other info: Dynamic role with potential for cloud deployment experience and career advancement.
- Why this job: Make a significant impact in the telecom industry with cutting-edge technology.
- Qualifications: 10+ years in IT, 5+ years with BMC Helix, and strong leadership skills.
The predicted salary is between 80000 - 100000 £ per year.
My client is looking for a BMC Helix - Tech Lead or Developer to work on a transformation project. This role requires active Security clearance or eligibility to re-activate expired clearance or obtain security clearance.
Experience required:
- 10+ years of experience in IT within the telecom domain across different SDLC phases including design, development, and solution delivery.
- 5+ years of hands-on experience implementing and architecting BMC Helix / BMC Remedy ITSM solutions including Incident, Problem, Change, Request, Knowledge, CMDB, and Discovery.
- Strong prior experience as a BMC Helix Technical Lead / Solution Architect, preferably supporting Tier 1 or Tier 2 telecom service providers.
- Expertise in CMDB architecture, service modeling, data governance, reconciliation, normalization, and integration with OSS/BSS systems.
- Hands-on experience with BMC Helix ITOM, including Event Management, Discovery, Integration Service, and automation workflows.
- Extensive experience designing and developing solutions using Helix Innovation Studio, codeless applications, custom objects, and data models.
- Strong understanding of BMC AR System architecture, workflow customization, forms, filters, escalations, and APIs.
- Hands-on experience with REST/SOAP integrations, webhooks, and building robust data interfaces with telecom IT systems.
- Ensure new business requirements are delivered by maximising OOTB Helix capabilities, introducing customisations only when necessary.
- Define technical standards, development guidelines, and ensure the team aligns with approved Helix architecture patterns.
- Responsible for the quality, performance, and scalability of BMC Helix solutions delivered by the development team.
- Demonstrated ability to debug and resolve issues across SIT/UAT/Production by analysing AR System logs, API traces, CMDB data, and platform diagnostics.
- Develop automation, utilities, and deployment tools to improve team productivity and delivery efficiency.
- Engage with telecom technology and architecture teams in governance forums to ensure alignment with enterprise technology strategy.
- Hands-on experience working with cloud deployments of BMC Helix (AWS/Azure) and understanding SaaS security and compliance frameworks.
BMC Helix - Tech Lead or Developer employer: Savant Recruitment Experts
Join a forward-thinking organisation that values innovation and collaboration, where your expertise in BMC Helix will be pivotal in driving transformative projects within the telecom sector. With a strong commitment to employee development, we offer extensive training opportunities and a supportive work culture that encourages professional growth. Located in a vibrant area, our company provides a dynamic environment that fosters creativity and teamwork, making it an excellent place for seasoned professionals seeking meaningful and rewarding employment.
Contact Details:
Savant Recruitment Experts Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land BMC Helix - Tech Lead or Developer
✨Tip Number 1
Network like a pro! Reach out to your connections in the telecom industry and let them know you're on the hunt for a BMC Helix role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies showcasing your experience with BMC Helix solutions. Highlight your hands-on work with ITSM, CMDB architecture, and any successful projects you've led. This will give potential employers a clear picture of what you bring to the table.
✨Tip Number 3
Ace the interview! Research common interview questions for BMC Helix roles and practice your responses. Be ready to discuss your experience with REST/SOAP integrations and how you've tackled challenges in previous projects. Confidence is key!
✨Tip Number 4
Don't forget to apply through our website! We’ve got some fantastic opportunities waiting for you. Plus, applying directly can sometimes give you an edge over other candidates. So, get your application in and let’s get you that dream job!
We think you need these skills to ace BMC Helix - Tech Lead or Developer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to highlight your experience with BMC Helix and the telecom domain. We want to see how your skills align with the job description, so don’t be shy about showcasing your relevant projects and achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Tech Lead or Developer role. We love seeing your personality come through, so feel free to share your passion for BMC Helix and how you can contribute to our transformation project.
Showcase Your Technical Skills:Since this role requires extensive technical expertise, make sure to highlight your hands-on experience with BMC Helix ITSM solutions and any relevant integrations. We’re looking for specifics, so include details about your work with CMDB architecture and automation workflows!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter!
How to prepare for a job interview at Savant Recruitment Experts
✨Know Your BMC Helix Inside Out
Make sure you brush up on your knowledge of BMC Helix and its various components. Be ready to discuss your hands-on experience with ITSM solutions like Incident, Problem, Change, and Request management. Highlight specific projects where you've implemented these solutions, especially in the telecom domain.
✨Showcase Your Technical Leadership
As a Tech Lead or Developer, your ability to lead and mentor is crucial. Prepare examples of how you've guided teams through SDLC phases, defined technical standards, and ensured quality in solution delivery. This will demonstrate your capability to align with the company's architecture patterns.
✨Demonstrate Problem-Solving Skills
Be ready to discuss how you've debugged and resolved issues across different environments. Share specific instances where you've analysed AR System logs or API traces to troubleshoot problems. This shows your analytical skills and your ability to maintain system performance.
✨Engage with Cloud and Security Knowledge
Since cloud deployments and security compliance are key aspects of this role, make sure you can talk about your experience with AWS or Azure. Discuss any relevant security frameworks you've worked with, as this will show you're not just technically savvy but also aware of the broader implications of your work.
