HR Administrator in London

5 days Office working, no option for Hybrid. Contract Type: Full-time, Permanent.

Our client seeks an HR Administrator to join our Operations Team. Reporting to the Head of Finance, you will contribute to delivering our exciting vision to set a new benchmark in duty free retailing. Our award‑winning stores are in the newly opened state‑of‑the‑art L.F. Wade airport on the island of Bermuda. This will be an excellent opportunity for you if the prospect of joining an entrepreneurial owner‑led business with a real sense of purpose excites you. We are a small team where the contribution of each member counts and is equally valued.

Role Overview

We are looking for a reliable and highly organized HR Administrator to support our office operations. The HR Administrator will be responsible for managing a team of Circa 25/30 staff overseas based in their award‑winning retail store in Bermuda. The ideal candidate will be detail‑oriented, proactive, and able to manage multiple tasks simultaneously. It is an important role as information entered into our spreadsheets and systems must be accurate, up to date and accessible for team members. The ideal candidate will need to have a good understanding of processes and numbers with a general understanding of payroll. Strong computer skills are needed especially in Microsoft Excel and an ability to type quickly with a keen eye for detail.

Key responsibilities

• Recruitment
  • Draft job descriptions including candidate profiles, days and hours of work.
  • Place adverts for roles and manage response accordingly.
  • Manage relationships with recruitment agencies where appropriate.
  • Book and manage interviews undertaken by management team.
  • Manage second interview process and job offers.
• Onboarding
  • Collate all relevant paperwork from the candidate to ensure that an appropriate offer can be made.
  • Deal with all onboarding documents including offer, contract of employment and pension.
  • Ensure all documents are signed and returned.
  • Deal with security pass applications this is a significant part of the role due to the security within an airport environment.
  • Reference checking extensive referencing back 5 years to meet security requirements.
• Payroll
  • Download hours from the checking in‑sheets onto Excel.
  • Check hours, holidays and sick days.
  • Ensure that all processes are followed to pass accurate data to the Accounts Dept based in London.
  • Once payroll is run, send payslips to staff.
• Office Administration
  • Manage office supplies and inventory, ensuring stock levels are adequate.
  • Maintain office organization and cleanliness.
  • Process incoming and outgoing mail and packages.
• Document Management
  • Handle filing, scanning, and archiving of company documents.
  • Assist with preparing reports.
  • Maintain confidential files and sensitive information securely.
• Scheduling & Coordination
  • Organize meetings, appointments, and travel arrangements for staff.
  • Coordinate internal events and activities.
• Communication
  • Answer phone calls and respond to emails in a professional manner.
  • Relay messages, provide information, and direct queries to the appropriate departments or individuals.
  • Assist with internal communication between teams.
• Data Entry & Database Management
  • Enter and update data into company systems.
  • Maintain accurate records and files, ensuring all information is up to date.

Qualifications

• Degree, preferably in HR or related.
• IPD qualified preferred, or an interest in pursuing an IPD.
• 3 years minimum experience in an HR Admin role. In a retail environment preferred.
• Experience of on‑boarding volume/retail staff essential.
• Knowledge of payroll, holidays, sick and pensions essential.
• Proficient in Microsoft Excel, well understanding and practical with the basic calculation formulas, standard unified format, accurate data entry.
• Attention to detail, ensuring all information added to the spreadsheet or system is accurate.
• Open minded and willing to learn.
• Stick with the process and help define the process, ensure the information is up to date.
• Flexible approach to working within the team, managing evolving responsibilities.
• Self‑organise and motivate, comfortable and able to work independently as well as part of a team.
• Critical thinking, to understand the information the supplier/factory shares with us reasonably.
• Mature and able to apply critical thinking to problem solve.
• Proactive and able to contribute to improving our methods, processes and outcomes.