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- Tasks: Manage day-to-day operations of retail properties, ensuring safety and compliance.
- Company: Join SAV Group, a leading property investor and developer in the UK.
- Benefits: Earn a competitive salary of ÂŁ45,000 to ÂŁ50,000 with professional development support.
- Why this job: Make a real impact in facilities management while enhancing retail spaces.
- Qualifications: Strong communication skills and experience in facilities or property management preferred.
- Other info: Full-time role with excellent career growth opportunities in a dynamic environment.
The predicted salary is between 39000 - 52000 ÂŁ per year.
We are seeking a highly capable Facilities Manager for SAV Group's retail portfolio to support the day‑to‑day delivery of safe, compliant, and customer‑focused operations. You will coordinate contractors, manage compliance documentation, support planned maintenance, and maintain excellent relationships with tenants and service partners—ensuring the centre runs smoothly, safely, and to a consistently high standard.
Key Responsibilities
- Tenant & Stakeholder Support
- Build and maintain strong working relationships with all tenants by providing a proactive and responsive service, dealing with queries and requests.
- Maintain and develop relationships with the Centre’s service providers, local authority and other external bodies.
- Arrange tenant handovers at lease start/end, including meter reads, keys and contact information.
- Contractor Coordination & Compliance
- Liaise with, coordinate and monitor both occupier contractors and landlord‑appointed contractors.
- Support the end‑to‑end coordination of permits using the Vantify compliance system, including: Compiling and checking H&S documentation (RAMS, insurances, certifications), scheduling and coordinating construction and maintenance works, monitoring works on site and ensuring compliance with agreed controls, tracking insurance levels and expiry dates, filing, document control and close‑out reviews.
- Comply fully with the Centre’s Health & Safety policies and maintain a strong understanding of H&S and environmental legislation relevant to shopping‑centre operations.
- Conduct daily Health & Safety inspections of common areas, raising issues and following them through to completion.
- Complete tenant Health & Safety / Fire inspections, record visits, agree actions and follow up to completion.
- Carry out weekly vacant unit checks.
- Assist tenants with weekly fire alarm/bell testing.
- Maintain accurate records of accidents/incidents and support/complete accident investigations.
- Liaise with insurers and support insurance claims where necessary.
- Support planned and unplanned evacuations and emergencies as required.
- Administration & Maintenance
- Maintain accurate records and an efficient filing/document management system (digital and/or paper).
- Assist with the management of the PPM (planned preventive maintenance) system and help ensure statutory and planned tasks are completed on time.
- Complete supplier audits and attend monthly KPI meetings with service providers.
- Monitor footfall and parking performance and produce end‑of‑month reports.
- Notify the Rates Department of Birmingham City Council of relevant changes.
- Carry out any other duties as reasonably directed by the Centre.
Qualifications & Skills
- Excellent verbal and written communication skills, with the ability to deal professionally with tenants, contractors and other stakeholders.
- Strong organisational skills and attention to detail.
- Competent IT user: Microsoft Word, Excel, PowerPoint and basic database/spreadsheet skills; comfortable learning new compliance/PPM systems.
- Strong work ethic, ambition and a proactive approach.
- Good working knowledge of Health & Safety and fire safety requirements in a multi‑occupancy building.
- Confidence in completing inspections, recording actions and driving them through to closure.
Experience (advantageous)
- Facilities management, building operations, property management or a similar role.
- Experience in a retail, shopping‑centre, mixed‑use or multi‑let commercial environment.
- Coordinating contractors and managing permits/compliance documentation (including RAMS and insurance checks).
- Using PPM and/or compliance management systems (e.g., Vantify or similar).
If you are interested in this opportunity, please submit your CV via email to recruitment@savgroup.co.uk with a copy to Vardan Agababian at vardan@savgroup.co.uk. Please use the following subject line in your email: SAV Group Facilities Manager – [First Name] [Last Name].
Facilities Manager in Birmingham employer: SAV Group
Contact Detail:
SAV Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Manager in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management field. Attend industry events or local meetups to make new contacts. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching SAV Group and their projects. Understand their approach to property management and think about how your skills can contribute to their goals. Tailor your responses to show you’re the perfect fit!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family. Focus on common questions related to facilities management, compliance, and contractor coordination. The more comfortable you are, the better you'll perform!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the SAV Group team. Go for it!
We think you need these skills to ace Facilities Manager in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Facilities Manager role. Highlight relevant experience in facilities management, compliance, and contractor coordination. We want to see how your skills match what we're looking for!
Show Off Your Communication Skills: Since this role involves a lot of interaction with tenants and contractors, emphasise your excellent verbal and written communication skills. Share examples of how you've successfully managed relationships in previous roles.
Be Detail-Oriented: Attention to detail is key in facilities management. When writing your application, mention specific instances where your organisational skills made a difference. We love candidates who can keep things running smoothly!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss any important updates from us!
How to prepare for a job interview at SAV Group
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of a Facilities Manager. Familiarise yourself with compliance documentation, contractor coordination, and health & safety regulations. This will help you answer questions confidently and show that you're serious about the role.
✨Showcase Your Communication Skills
As a Facilities Manager, you'll need to interact with tenants, contractors, and various stakeholders. Prepare examples of how you've successfully built relationships in previous roles. Highlight your verbal and written communication skills during the interview to demonstrate your ability to handle queries and requests effectively.
✨Be Proactive
SAV Group values a proactive approach. Think of instances where you've taken initiative in past jobs, whether it was improving processes or addressing issues before they escalated. Share these examples to illustrate your strong work ethic and ambition.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful ones about the company's projects, team dynamics, or future developments in their retail portfolio. This shows your genuine interest in the role and helps you assess if it's the right fit for you.