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For Companies At a Glance
- Tasks: Lead a dynamic account management team to drive client success and performance.
- Company: Join a top-tier performance marketing network with a strong European presence.
- Benefits: Enjoy competitive perks, including opportunities for growth and a collaborative work environment.
- Why this job: Be part of a reputable company that values integrity and delivers real results for clients.
- Qualifications: Experience in affiliate marketing and key account management is essential.
- Other info: This role offers the chance to work with diverse industries and make a significant impact.
The predicted salary is between 43200 - 72000 £ per year.
Job Description
Summary:Our client is one of the most established Performance networks in Europe, offering unrivaled experience, knowledge and heritage in the marketplace. With presence in 7 countries across Europe, we have over 2,500 affiliate programs on the network. And are currently looking for an account manager to join their team.
What they do:
Our client boasts a state of the art performance marketing platform, excellent client services and the highest quality and integrity standards in everything they do. They deliver positive ROI for their clients by utilizing the affiliate channel to drive sales and leads for brands from a broad range of industries including travel, retail, finance, telecommunications, not-for-profit, FMCG and automotive.
Role: You will manage the account management team which consists of Account Managers and Account Director with overall responsibility for key strategic clients to ensure a best in market level of service. You and your team will be expected to successfully manage all clients as well as having an overseeing role that will be responsible for monitoring and delivery across all AM teams. You will be expected to have considerable experience and an excellent understanding of the affiliate channel.
Responsibilities
- Directly responsible for delivery and performance of key accounts
- Development and implementation of strategy for key accounts
- Maintain daily contact with ADs, offering direction for program growth, strategic insight and regular feedback
- Co-ordinate and deliver on all project based activity, e.g. publisher recruitment
- Ensure consistent monitoring and internal reporting across account
- Work closely with the COO and VP Sales and guide your ADs to deliver, implement and analyse client development
Skills and Experience:
- Competent in all aspects of affiliate and the performance channel
- Experience of Key Account Management in the Retail or Fashion sector
- In-depth knowledge of tracking, reporting and a strong technical awareness
- Experience in co-ordinating team projects
- Strong and confident communicator, showing clear thought process and strong negotiating skills
- Prepared to present frequently to senior client contacts, publishers and internally
- Proven track record of successfully managing large affiliate programmes
- Ability to digest detailed information and pass on relevant points to other team members
- Establish and maintain communication lines on behalf of the team throughout our client and client businesses
- Demonstrate desire to control and own projects and self-motivate to deliver the best possible solution for existing or potential clients and internal teams
- Astute commercial focus of all clients under the employees remit. Managing expectation where required
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Contact Detail:
Saul & Partners Executive Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Group Client Service Director
✨Tip Number 1
Network with professionals in the affiliate marketing space. Attend industry events, webinars, or local meetups to connect with people who work in performance marketing. This can help you gain insights into the role and potentially get referrals.
✨Tip Number 2
Familiarise yourself with the latest trends and technologies in affiliate marketing. Being knowledgeable about the tools and platforms used in the industry will not only boost your confidence but also demonstrate your commitment to staying ahead in the field.
✨Tip Number 3
Prepare to discuss your experience with key account management and how you've successfully driven growth in previous roles. Be ready to share specific examples that highlight your strategic thinking and ability to manage client relationships effectively.
✨Tip Number 4
Showcase your communication and negotiation skills during any interactions with the company. Practice articulating your thoughts clearly and confidently, as these are crucial for the Group Client Service Director role, especially when presenting to senior clients.
We think you need these skills to ace Group Client Service Director
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management and the affiliate channel. Use specific examples that demonstrate your success in managing key accounts, particularly in the retail or fashion sector.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the performance marketing landscape. Mention your experience with strategic client management and how you can contribute to the company's goals.
Highlight Key Skills: In your application, emphasise your strong communication and negotiation skills. Provide examples of how you've successfully managed teams and projects, and how you maintain relationships with clients and stakeholders.
Showcase Technical Awareness: Demonstrate your knowledge of tracking and reporting tools relevant to the affiliate marketing industry. Mention any specific platforms you have experience with, as this will show your technical competence.
How to prepare for a job interview at Saul & Partners Executive Search
✨Showcase Your Affiliate Knowledge
Make sure to highlight your understanding of the affiliate marketing channel during the interview. Be prepared to discuss specific strategies you've implemented in the past and how they contributed to client success.
✨Demonstrate Leadership Skills
As a Group Client Service Director, you'll be managing a team. Share examples of how you've successfully led teams in the past, focusing on your ability to motivate and guide others towards achieving strategic goals.
✨Prepare for Technical Questions
Given the role's emphasis on tracking and reporting, brush up on your technical knowledge related to performance marketing platforms. Be ready to discuss tools and metrics you’ve used to measure success in previous roles.
✨Communicate Clearly and Confidently
Strong communication skills are essential for this position. Practice articulating your thoughts clearly and confidently, especially when discussing complex ideas or presenting to senior clients. This will demonstrate your capability to manage expectations effectively.
