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- Tasks: Lead a dynamic account management team and drive success for key strategic clients.
- Company: Established performance network with a strong presence across Europe.
- Benefits: Competitive salary, career growth opportunities, and a collaborative work environment.
- Why this job: Make a real impact in the performance marketing space and work with diverse industries.
- Qualifications: Experience in affiliate marketing and key account management, especially in retail or fashion.
- Other info: Join a team that values innovation and excellence in client service.
The predicted salary is between 36000 - 60000 £ per year.
Our client is one of the most established Performance networks in Europe, offering unrivalled experience, knowledge and heritage in the marketplace. With presence in 7 countries across Europe, they have over 2,500 affiliate programmes on the network and are currently looking for an account manager to join their team.
Our client boasts a state of the art performance marketing platform, excellent client services and the highest quality and integrity standards in everything they do. They deliver positive ROI for their clients by utilising the affiliate channel to drive sales and leads for brands from a broad range of industries including travel, retail, finance, telecommunications, not-for-profit, FMCG and automotive.
You will manage the account management team which consists of Account Managers and Account Director with overall responsibility for key strategic clients to ensure a best in market level of service. You and your team will be expected to successfully manage all clients as well as having an overseeing role that will be responsible for monitoring and delivery across all AM teams. You will be expected to have considerable experience and an excellent understanding of the affiliate channel.
Responsibilities:- Directly responsible for delivery and performance of key accounts
- Development and implementation of strategy for key accounts
- Maintain daily contact with ADs, offering direction for program growth, strategic insight and regular feedback
- Co-ordinate and deliver on all project based activity, e.g. publisher recruitment
- Ensure consistent monitoring and internal reporting across account
- Work closely with the COO and VP Sales and guide your ADs to deliver, implement and analyse client development
- Competent in all aspects of affiliate and the performance channel
- Experience of Key Account Management in the Retail or Fashion sector
- In-depth knowledge of tracking, reporting and a strong technical awareness
- Experience in co-ordinating team projects
- Strong and confident communicator, showing clear thought process and strong negotiating skills
- Prepared to present frequently to senior client contacts, publishers and internally
- Proven track record of successfully managing large affiliate programmes
- Ability to digest detailed information and pass on relevant points to other team members
- Establish and maintain communication lines on behalf of the team throughout our client and client businesses
- Demonstrate desire to control and own projects and self-motivate to deliver the best possible solution for existing or potential clients and internal teams
- Astute commercial focus of all clients under the employee's remit. Managing expectation where required
Group Client Service Director employer: Saul & Partners Executive Search
Contact Detail:
Saul & Partners Executive Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Group Client Service Director
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by researching the company and its clients. Understand their performance marketing platform and how they deliver ROI. This will help you stand out and show that you’re genuinely interested in what they do.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with managing key accounts and leading teams. Highlight your knowledge of the affiliate channel and your success in previous roles to impress the hiring managers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Group Client Service Director
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your background in account management and the affiliate channel, as this will show us you’re a great fit for the role.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about performance marketing and how your experience aligns with our client’s needs. Be sure to mention any relevant achievements that demonstrate your ability to drive results.
Showcase Your Communication Skills: Since strong communication is key for this role, make sure your application is clear and concise. Use professional language but let your personality shine through – we want to see the real you!
Apply Through Our Website: We encourage you to apply directly through our website. This way, your application will be processed more efficiently, and you’ll have access to all the latest updates about the position and our company.
How to prepare for a job interview at Saul & Partners Executive Search
✨Know Your Affiliate Channel
Make sure you brush up on your knowledge of the affiliate marketing landscape. Understand the key players, trends, and challenges in the industry. This will not only help you answer questions confidently but also show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Group Client Service Director, you'll be managing a team. Prepare examples of how you've successfully led teams in the past, particularly in account management. Highlight your ability to motivate others and drive performance, as this will be crucial for the role.
✨Prepare for Strategic Discussions
Expect to discuss strategies for key accounts during your interview. Think about how you would approach account growth and client relationships. Be ready to share your insights on what makes a successful affiliate programme and how you can contribute to their success.
✨Communicate Clearly and Confidently
Strong communication is key in this role. Practice articulating your thoughts clearly and concisely. Be prepared to present your ideas and strategies, as well as to negotiate effectively. This will demonstrate your capability to handle senior client contacts and internal discussions.
