Store Supervisor/Community Marketing Rep - 40 Hours - Saucony in London

Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, Wolverine Worldwide is dedicated to advancing brands such as Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty, and Wolverine. Our continued success is driven by our mission: we empower, engage, and inspire our consumers – every step of the way.

We are looking for someone who is responsible, reliable, service-oriented, and enjoys having fun while they work. This person will support the team in alignment with our values and act as the go-to person in the absence of the Store Manager. You will be a role model for the team, remaining cool, calm, and collected under pressure. You will prioritise being a fountain of knowledge on product and standards, assisting with administrative and operational duties and general store security.

• Support the store management team in all aspects of running the store including opening and closing, cash-handling, stock control, merchandising, and maintaining a clean and well-presented store.
• Act as a role model for the team by demonstrating a positive attitude and commitment to product knowledge.
• Create amazing experiences for our customers through authentic customer service.
• Achieve sales goals and performance metrics, driving the store's success by being an ambassador and supporting local marketing efforts.
• Perform other duties as required/assigned by the manager.
• Maintain compliance with company policies including health and safety regulations and inventory management.
• Take ownership over stock management and execute visual merchandising guidelines, contributing towards and delivering on store KPIs.
• Organise and host running and lifestyle events that engage the local community.
• Build and nurture a strong community around the brand by creating meaningful connections with customers and local groups.
• Collaborate with external partners to bring energising and innovative events to the store.
• Leverage social media and other channels to promote events and share community stories.
• Gather feedback from community events to continuously improve engagement strategies.

• Demonstrated retail sales success.
• Experience working in a customer-facing role.
• Supervisory experience is preferred, but not essential.
• Flexible and adaptable, comfortable working in a fast-paced environment.
• Flexible schedule and availability to work mornings, evenings, weekends, and holidays.
• Passion for our brands and brand lifestyles.

Retail environment.

• Generous clothing allowance.
• Seasonal allowance for SB uniform.
• Excellent training & development opportunities.
• Quarterly bonuses.
• 60% off all Sweaty Betty merchandise.
• 25 days holiday (pro-rated if working part-time).
• Refer a Friend bonus scheme.
• Season Ticket Loan.
• Access to Retail Trust - advice & support tool.
• Health Cash Plan benefit with Medicash available to all Sweaty Betty UK Employees.
• Wolverine Worldwide discount.
• Enhanced Family Leave policy.
• People Pension.

We are working to create a culture and team that represents our mission of empowerment. We want to celebrate our diversity, embody inclusion, and create an equitable business. This means doing more and working harder to make the long-lasting changes necessary. We care about our people, our community, and the world. We want to stand up for what we believe in and give our people a platform to use their voice. This involves focusing on learning, development, and progression across the business. We are committed to equal employment opportunities, ensuring we consider all applicants for jobs and working harder to make our job advertising more inclusive.