At a Glance
- Tasks: Lead a dynamic team, drive sales, and create memorable customer experiences.
- Company: Join Wolverine Worldwide, a global leader in branded footwear and apparel.
- Benefits: Enjoy competitive pay, flexible hours, and growth opportunities.
- Why this job: Make an impact in a fun retail environment while developing your leadership skills.
- Qualifications: Experience in customer service; leadership skills are a plus.
- Other info: Be part of a diverse team that values inclusivity and celebrates success.
The predicted salary is between 28800 - 43200 £ per year.
Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, Wolverine Worldwide is dedicated to advancing the following brands: Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty and Wolverine. Our continued success is driven by our simple mission: we empower, engage and inspire our consumers – every step of the way.
As an Assistant Manager, you are always on hand to resolve issues and identify fun and fresh ways of doing things. You are loyal and passionate about your customers and your team. Partnering with your manager will give you the chance to make your mark on the store and with plenty of opportunities to grow within the company. This role plays an integral support role to the Store Manager in managing the overall operations of the store, driving sales alongside all relevant KPIs and leading & developing a cohesive team of highly motivated employees who can deliver memorable experiences for all our consumers.
Responsibilities- Be a role model - You’ll motivate and engage your team to bring to life the brand values every day, always promoting an inclusive and positive working atmosphere which is underpinned with celebrating success.
- Deliver outstanding service to all customers, demonstrating role model behaviours for all the team.
- Assist in driving sales, commerciality and maintenance of standards, including compliance with established policies and procedures.
- Always communicate efficiently, both on the floor and behind the scenes.
- Develop and maintain relationships across the business, with your customers and with community partners.
- Partner with the Store Manager to generate innovative and engaging marketing ideas.
- Take ownership over stock management and executing visual merchandising guidelines, contributing towards and delivering on store KPIs.
- As the product expert and knowledgeable trainer, educate your team and advise customers.
- Focus on fostering a supportive, productive and inclusive environment that promotes teamwork and accountability.
- Support the store management team in all aspects of running the store including opening and closing the store, cash-handling, stock control, merchandising and maintaining a clean and well-presented store, at all times.
- Create amazing experiences for our customers through offering authentic customer service that will leave a lasting impression.
- Maintain compliance with company policies including health and safety regulations.
- Previous experience working in a fast-paced, customer-facing environment.
- Experience working in a customer-facing role.
- Leadership or supervisory experience is preferred, but not essential.
- Flexible and adaptable, comfortable working in a fast-paced environment.
- Flexible schedule and availability to work mornings, evenings, weekends and holidays.
- Passion for our brands and brand lifestyles.
- Self-starter and ambitious – motivated to achieve and exceed store targets for your team and your store.
- Ability to work under pressure and manage multiple tasks at once.
- Retail environment.
- US Candidates Only.
- Performing duties consistent with the Company’s AAP/EEO goals and policies.
- High School diploma or equivalent.
The above statements are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list of all responsibilities, duties and skills which may be required. Wolverine Worldwide, Inc. is committed to creating a company that is as diverse as our consumers. We value the differences in one another and believe our differences make us stronger. Our diverse and inclusive corporate culture starts with the recruitment process. We are committed to being an equal opportunity employer. We aim to create equal opportunities for our associates, customers, and suppliers regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other legally protected characteristic.
Assistant Store Manager - 40 Hours - Saucony in Cannock employer: Saucony
Contact Detail:
Saucony Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager - 40 Hours - Saucony in Cannock
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Wolverine Worldwide and its brands. Understanding their values and mission will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your customer service skills! As an Assistant Store Manager, you'll need to demonstrate outstanding service. Think of examples from your past experiences where you went above and beyond for customers, and be ready to share those stories during your interview.
✨Tip Number 3
Show off your leadership potential! Even if you haven't held a formal leadership role, think about times when you've motivated or supported your peers. Highlight these experiences to show that you can inspire and engage a team, which is key for this role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note to express your appreciation for the opportunity. This not only shows your enthusiasm but also keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Assistant Store Manager - 40 Hours - Saucony in Cannock
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the brand shine through! We want to see how much you love Saucony and the lifestyle it represents. Share any personal experiences or connections you have with the brand.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience in customer service and leadership. We’re looking for someone who can motivate a team and create memorable experiences, so showcase those skills!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Assistant Store Manager role. Use bullet points if it helps!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Saucony
✨Know the Brand Inside Out
Before your interview, make sure you research Saucony and Wolverine Worldwide thoroughly. Understand their mission, values, and the products they offer. This will not only help you answer questions confidently but also show your genuine interest in the brand.
✨Showcase Your Leadership Skills
As an Assistant Store Manager, you'll need to demonstrate your ability to lead a team. Prepare examples from your past experiences where you've motivated others or resolved conflicts. Highlight how you can create a positive and inclusive atmosphere in the store.
✨Prepare for Customer Service Scenarios
Expect questions about handling difficult customer situations. Think of specific instances where you've provided outstanding service or turned a negative experience into a positive one. This will showcase your problem-solving skills and commitment to customer satisfaction.
✨Be Ready to Discuss KPIs
Familiarise yourself with key performance indicators relevant to retail, such as sales targets and customer satisfaction metrics. Be prepared to discuss how you've contributed to achieving these in previous roles, as this will demonstrate your understanding of the business side of retail.