At a Glance
- Tasks: Support store management, ensure great customer experiences, and drive sales success.
- Company: Wolverine Worldwide, a global leader in branded footwear and apparel.
- Benefits: Flexible schedule, fun work environment, and opportunities for growth.
- Other info: Join a dynamic team and enjoy a vibrant workplace culture.
- Why this job: Be a role model, inspire your team, and make a real impact in retail.
- Qualifications: Retail experience preferred; passion for brands and customer service is key.
The predicted salary is between 22745 - 27799 £ per year.
Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, as well as a rock-solid infrastructure, Wolverine Worldwide is dedicated to advancing the following brands that comprise the ever expanding portfolio: Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty and Wolverine.
Wolverine Worldwide's continued success is driven by our ability to stay true to our simple mission: we empower, engage and inspire our consumers – every step of the way.
We are looking for someone who is responsible, reliable, service oriented and likes to have fun while they work.
Someone that will support the team to work in alignment with our values and act as the go‑to person in the absence of the Store Manager.
You are a role model for the team and, cool, calm and collected under pressure.
Never afraid to step in, you make it your priority to be a fountain of knowledge on product and standards.
Responsible to your core, you can be relied upon to assist with administrative and operational duties and general store security.
Key Responsibilities
- Support the store management team in all aspects of running the store including opening and closing the store, cash-handling, stock control, merchandising and maintaining a clean and well‑presented store, at all times.
- Act as a role model for the team by demonstrating a positive attitude and commitment to product knowledge.
- Creating amazing experiences for our customers through offering authentic customer service that will leave a lasting impression.
- Achieving sales goals and performance metrics & driving the store’s success, by being an ambassador and supporting in local marketing effort.
- Performing other duties as required/assigned by manager.
- Maintain compliance with company policies including health and safety regulations and inventory management.
- Take ownership over stock management and executing visual merchandising guidelines, contributing towards and delivering on store KPIs.
- Knowledge, Skills, and Abilities Required
- Demonstrated retail sales success
- Experience working in a customer‑facing role. Supervisory experience is preferred, but not essential
- Flexible and adaptable, you are comfortable working in a fast‑paced environment
- Flexible schedule and availability to work mornings, evenings, weekends and holidays
- Passion for our brands and brand lifestyles
- #J-18808-Ljbffr
Supervisor - 24 Hours - Saucony in Cannock employer: Saucony
At Saucony, we pride ourselves on being an innovative leader in the footwear industry, fostering a dynamic work culture that prioritises excellence and creativity. Our commitment to employee growth is evident through our supportive environment, where team members are encouraged to develop their skills and take on new challenges, particularly in our vibrant EMEA location. With a focus on cultural relevance and community engagement, working with us means being part of a team that not only shapes the future of performance footwear but also creates meaningful experiences for our consumers.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor - 24 Hours - Saucony in Cannock
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Saucony, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Saucony!
We think you need these skills to ace Supervisor - 24 Hours - Saucony in Cannock
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Saucony, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Saucony and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Saucony that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Saucony
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
