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- Tasks: Manage high-volume customer accounts and resolve billing disputes in a dynamic SaaS environment.
- Company: Join a growing international SaaS business with a collaborative finance team.
- Benefits: Enjoy hybrid working, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact on customer experience while protecting recurring revenue.
- Qualifications: Experience in Credit Control within a SaaS business and strong negotiation skills.
- Other info: Fast-paced role with visibility and influence in a high-performing team.
The predicted salary is between 35000 - 45000 £ per year.
I’m working with a growing international SaaS business that’s looking to hire an experienced Credit Controller to join their Global Customer Finance Operations team. This is a key role within the Order-to-Cash function, reporting directly to the Head of Collections. You’ll take ownership of a high-volume customer ledger and play a crucial part in protecting recurring revenue, reducing aged debt and supporting a strong customer experience.
Hybrid working – 1–2 days per week in the London office.
You’ll be responsible for managing collections across a busy SaaS portfolio, working closely with Sales, Customer Success and Support to resolve disputes quickly and prevent recurring billing issues. This is a hands-on role where you’ll have real visibility and impact.
Key Responsibilities- Managing a high-volume ledger of SaaS customer accounts
- Proactively chasing outstanding debt via phone and email
- Monitoring ageing reports and escalating risks appropriately
- Investigating and resolving subscription billing queries and disputes
- Liaising with internal teams to correct billing errors and improve processes
- Supporting month-end reporting, audits and internal controls
- Maintaining accurate records of all collection activity
- Must have proven experience working within a SaaS business
- Background in Credit Control / Accounts Receivable / Collections
- Strong understanding of subscription billing and recurring revenue models
- Confident communicator with solid negotiation skills
- Experience using CRM and finance systems (Salesforce or Dynamics preferred)
- High attention to detail with a proactive, ownership mindset
- Comfortable working in a fast-paced, high-volume environment
If you’re a SaaS Credit Controller looking for your next move in a collaborative, high-performing finance team, I’d love to speak with you.
Credit Controller – SaaS | Hybrid (London) employer: Sauce Recruitment
Contact Detail:
Sauce Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller – SaaS | Hybrid (London)
✨Tip Number 1
Network like a pro! Reach out to your connections in the SaaS industry and let them know you're on the lookout for a Credit Controller role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your knowledge of subscription billing and recurring revenue models. We want you to be able to showcase your expertise and how it aligns with the company's needs, so practice answering common questions related to credit control in a SaaS environment.
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to show you were engaged and are genuinely interested in the role.
✨Tip Number 4
Apply through our website for the best chance at landing that Credit Controller position. We’re all about making connections and helping you find the right fit, so don’t hesitate to take that step!
We think you need these skills to ace Credit Controller – SaaS | Hybrid (London)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in Credit Control and SaaS. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Share specific examples of how you've managed high-volume ledgers or resolved billing disputes in the past.
Showcase Your Communication Skills: As a Credit Controller, strong communication is key. In your application, highlight your negotiation skills and any experience working with internal teams to resolve issues. We love a proactive approach!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Sauce Recruitment
✨Know Your SaaS Inside Out
Make sure you understand the SaaS business model and how subscription billing works. Brush up on key terms and concepts related to recurring revenue, as this will show your potential employer that you're not just familiar with credit control but also the specific nuances of their industry.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific situations, like resolving a billing dispute or managing a high-volume ledger. Think of examples from your past experience where you've successfully navigated similar challenges, and be ready to share those stories during the interview.
✨Showcase Your Communication Skills
As a Credit Controller, you'll need to liaise with various teams and customers. Practice articulating your thoughts clearly and confidently. You might even want to prepare a few negotiation strategies to demonstrate your ability to handle tough conversations effectively.
✨Highlight Your Attention to Detail
In a role that involves managing collections and maintaining accurate records, attention to detail is crucial. Be prepared to discuss how you ensure accuracy in your work and any systems or processes you use to keep track of important information. This will reassure them that you can handle the responsibilities of the role.