Tech Customer Service Person
Tech Customer Service Person

Tech Customer Service Person

London Part-Time Home office (partial)
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At a Glance

  • Tasks: Help customers with tech queries and manage analog to digital conversions.
  • Company: Join Tapes To Digital, a growing company in the innovative media industry.
  • Benefits: Enjoy flexible hours, work from home, and earn extra income.
  • Why this job: Perfect for tech enthusiasts wanting to contribute to exciting projects in a dynamic team.
  • Qualifications: Must be tech-savvy, a great communicator, and have an ABN.
  • Other info: Ideal for those looking for part-time work that fits around their main career.

Tapes To Digital is seeking a talented Tech Junkie/Savvy Customer Service Person to join our growing team on a part-time basis. This position offers the flexibility to work from home and manage your own hours, making it an ideal opportunity for those looking to work on exciting projects in a flexible, remote setting.

If you have a strong background in Media and are Tech-savvy/junkie with a keen eye for detail, we would love to hear from you!

Responsibilities:
  • Flexible Hours: Manage your time around your full-time job, working from the comfort of your home.
  • Tech-Savvy Work: Handle analog to digital conversions with provided equipment and support customers with tech-related queries.
  • Customer Interaction: Meet customers at your door, requiring excellent communication skills.
  • Equipment Provided: We supply everything you need to get started, from digital converters to software tools.
What We’re Looking For:
  • Tech Enthusiasts: You’re the person everyone turns to for tech advice, and you love it.
  • ABN Required: You must have an Australian Business Number (ABN) or be willing to get one.
  • Great Communicator: You can explain technical concepts clearly to non-technical people.
  • Proactive & Independent: You can solve problems independently and are a quick learner.
  • Transport: You have a car and a valid driver's license.
  • Home Office Ready: You have a stable internet connection and enough space for equipment and are already working from home full time.
Benefits:
  • Earn Additional Income: This is a great way to supplement your income with a flexible part-time role.
  • Flexible Schedule: Choose hours that fit your lifestyle.
  • Home-Based: Eliminate the need for commuting and work from the comfort of your home.
  • Growing Team: Be part of a dynamic, expanding company in an innovative industry.

This position is perfect for tech-savvy media professionals looking for part-time work that fits around their main career. If you’re passionate about editing and want to contribute to exciting projects with a growing team, we want to hear from you!

Apply now and join Tapes To Digital to bring your media/video editing expertise to a dynamic, flexible role!

Pay: $1,000.00 – $4,000.00 per month

Seniority level: Entry level

Employment type: Part-time

Job function: Other

Industries: Internet Publishing

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Contact Detail:

Sato Inc Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Tech Customer Service Person

✨Tip Number 1

Show your passion for technology! When you get the chance to speak with us, share your favourite tech projects or gadgets. This will demonstrate your enthusiasm and help you stand out as a true tech junkie.

✨Tip Number 2

Brush up on your communication skills. Since you'll be interacting with customers, practice explaining complex tech concepts in simple terms. This will show us that you can connect with clients effectively.

✨Tip Number 3

Familiarise yourself with common analog to digital conversion processes. Having a solid understanding of this will not only boost your confidence but also impress us during any discussions about the role.

✨Tip Number 4

Be proactive in showcasing your problem-solving skills. Think of examples where you've tackled tech issues independently, as this will highlight your ability to work autonomously, which is key for this position.

We think you need these skills to ace Tech Customer Service Person

Technical Proficiency
Customer Service Skills
Excellent Communication Skills
Problem-Solving Skills
Attention to Detail
Time Management
Proactive Attitude
Ability to Explain Technical Concepts
Media Editing Knowledge
Adaptability
Independent Work Ethic
Basic IT Troubleshooting
Familiarity with Digital Conversion Equipment
Home Office Setup

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your tech-savvy skills and any relevant experience in media or customer service. Use keywords from the job description to show you’re a great fit for the role.

Craft a Compelling Cover Letter: In your cover letter, express your passion for technology and customer service. Mention specific examples of how you've helped others with tech issues and why you're excited about this flexible role.

Showcase Communication Skills: Since excellent communication is key for this position, consider including a brief example in your application that demonstrates your ability to explain technical concepts clearly to non-technical people.

Highlight Your Home Office Setup: Mention your home office readiness in your application. Describe your stable internet connection and the space you have for equipment, as this shows you are prepared for remote work.

How to prepare for a job interview at Sato Inc

✨Show Your Tech Savvy

Make sure to highlight your technical skills and experiences during the interview. Be prepared to discuss specific technologies or tools you’ve worked with, especially those related to media and digital conversions.

✨Demonstrate Communication Skills

Since this role involves interacting with customers, practice explaining complex tech concepts in simple terms. You might even want to prepare a few examples of how you've successfully communicated with non-technical individuals in the past.

✨Be Proactive and Independent

Prepare to discuss situations where you took initiative or solved problems on your own. This will show that you can work independently, which is crucial for a remote position.

✨Ask Insightful Questions

At the end of the interview, don’t hesitate to ask questions about the company’s projects or the team dynamics. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.

Tech Customer Service Person
Sato Inc
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  • Tech Customer Service Person

    London
    Part-Time

    Application deadline: 2027-06-14

  • S

    Sato Inc

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