At a Glance
- Tasks: Lead brand strategy and creative production to empower financial services for millions.
- Company: Join Satispay, a fast-growing fintech revolutionising financial control.
- Benefits: Competitive salary, stock options, health insurance, and unlimited PTO.
- Other info: Relocation to Milan with a vibrant team culture and growth opportunities.
- Why this job: Make a real impact on a global scale while shaping the future of finance.
- Qualifications: 10+ years in brand management with a hands-on leadership style.
The predicted salary is between 60750 - 74250 £ per year.
Please note that this opportunity requires relocation to our Milan office.
About us
Traditional banking has never really given people control over their financial life. Satispay exists to change that: to empower people through finance. That means making financial services easy and accessible for millions of users. We started with payments, then benefits, investing, cards... and we’re not done. Not even close. Same logic every time: find a real problem, solve it properly, then look for the next one. The destination? To build the most loved financial platform in the world.
Getting there takes leaders who own outcomes across teams, not just tasks, and set the tone for refusing the “someone else will fix this” culture. If that's how you lead, you'll fit right in.
What you'll be doing
As our Head of Brand, you'll own the creative and brand strategy end-to-end, bridging the gap between high-level storytelling and measurable business impact, ensuring our mission resonates across every touchpoint. Here's what that looks like in practice:
- Creative Production - Owning the production of creative assets, ensuring every output meets a consistently high bar of quality, craft, and brand consistency.
- Brand Activation - Driving both ATL (TV, radio, OOH, print) and BTL/untraditional activations, bringing the brand to life in bold and memorable ways.
- Social Media & Community - Steering our presence across existing social media channels and new ones, while building an influencer strategy that extends our reach and relevance.
- Brand Strategy & Insights - Shaping and safeguarding brand identity, and grounding decisions in research and listening, including surveys with both customers and non-customers.
- Leadership & Team Rituals - Building and mentoring the team behind these pillars, establishing clear creative rituals (design reviews, sprints, feedback loops) and tools to ensure efficient, high-quality output.
- Cross-functional Collaboration - Partnering closely with Growth and Product teams to align brand initiatives with acquisition goals, retention targets, and product launches.
- Performance-Driven Branding - Defining and tracking KPIs for brand awareness and consideration, ensuring that even the most "creative" projects are data-informed and contribute to Satispay's overarching OKRs.
You will lead and mentor high-performing teams, collaborate closely with peers with structured communication and transparency, demonstrating a commitment to integrity and ownership.
Who we're looking for
You'll take on one of the hardest challenges at our scale: defining Satispay's identity globally while ensuring our brand initiatives directly align with acquisition and retention goals — and building the creative team and rituals that stay ahead of it as we grow. We're not looking for a caretaker of an existing setup. We're looking for someone who has built or transformed a function, made hard calls under pressure, and can say "here's the decision, here's why, here's what happened."
- 10+ years of experience - Proven track record in brand management or creative direction, ideally within fast-growing tech companies or top-tier creative agencies.
- Strong Technical & Visual Culture - Deep understanding of design systems, rebranding processes, and multi-channel campaign production (from social media to TV/OOH).
- A "Hands-on" Leader - You love to lead by example. You're not just a "manager of resources" but someone who can get into the details of a layout or a script to ensure excellence.
- Data-Informed Mindset - Ability to translate brand concepts into business objectives, utilizing KPIs and OKRs to measure impact and iterate quickly.
- Exceptional Communicator - Fluent in English, with the ability to simplify complex brand visions for internal stakeholders and external audiences alike.
We recognise that exceptional leadership comes in many forms. If you believe you have the vision, experience, and drive to help us shape the future of money, we encourage you to apply. We value the unique perspectives and strengths that exceptional leaders bring, even if their experience doesn't align with every listed requirement.
Why this is your place
This is a unique opportunity to leverage your experience and leadership to make a profound impact on a company poised for significant future growth. We operate on a principle of reciprocity: significant strategic impact are met with meaningful rewards and opportunities.
- Own outcomes that reach millions. Lead functions where the results show up directly in the experience of 6.5M+ people and the businesses they pay every day.
- Operate in high-growth. You'll make high-stakes calls without waiting for perfect information, in an environment that changes fast as we launch and scale new products.
- Significant equity participation. Directly share in Satispay's success through a competitive Stock Option Plan designed to reward leadership and contribution to company growth and raise the bar for collective success.
- Lead exceptional teams. Build, mentor, and collaborate with high-performing teams in a culture of ownership, collective success, and continuous improvement fueled by feedback. You will learn from the best and lead alongside founders who are hands-on.
Care
About: how we support your impact
We move fast, and evolution never stops. It’s a fun ride, but it can be challenging. To make sure our people truly thrive, we’re committed to making their lives easier, both in the office and out in the world. That’s why we created CareAbout:
- Health: private insurance for you and your family, psychological support with Serenis, mental health workshops.
- Financial resources: Stock Option Plan, meal vouchers, relocation support if you’re moving countries.
- Growth and development: professional development programs, internal mobility, language courses with Preply.
- Flexibility: unlimited PTO, hybrid working policy*, flexible working hours.
- Family: enhanced parental leave, additional leave for child sickness.
*We embrace three days per week in-office (Tuesday and Thursday + 1 of your choice), with the option to request extra remote time.
Initial salary: Starting from 65,000 gross per annum. This baseline is set using objective, gender-neutral criteria for the role's core requirements. However, we do not believe in putting a ceiling on talent. The final compensation package is tailored according to your unique experience and expertise. If your skills go beyond the standard profile, apply anyway so we can discuss a package that reflects your true value.
Equal opportunity employer
At Satispay, we're proud to be an equal opportunity employer. We celebrate diversity and inclusion, welcoming individuals of all backgrounds. This opportunity is open to everyone, regardless - for instance - of race, colour, religion, sex, gender identity, sexual orientation, and national origin. Join us in a workplace where everyone belongs!
Learn more about us
Curious what it's actually like here? Our values and pillars shape how we work every day: explore them here.
Head of Brand (Relocation to Milan) in London employer: Satispay
Satispay is an exceptional employer that empowers its employees to take ownership of their work while fostering a collaborative and innovative environment. With a strong focus on employee well-being, we offer comprehensive benefits including private health insurance, professional development opportunities, and a flexible working policy that promotes work-life balance. Relocating to our Luxembourg office means joining a vibrant team dedicated to building the most loved financial platform in the world, where your contributions will directly impact millions of users.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Brand (Relocation to Milan) in London
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Satispay and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Satispay are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Satispay on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at Satispay. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Head of Brand (Relocation to Milan) in London
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Satispay. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of Satispay:Show us that you’ve done your homework! In your application, briefly mention what you admire about Satispay’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at Satispay
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Satispay will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At Satispay, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
