At a Glance
- Tasks: Assist customers, maintain shop standards, and promote Gift Aid benefits.
- Company: Join a passionate charity retail company making a positive impact.
- Benefits: Enjoy 26 days holiday, virtual GP service, and a fantastic pension scheme.
- Other info: No evening or Sunday shifts; supportive and inclusive work environment.
- Why this job: Make a difference in your community while developing valuable skills.
- Qualifications: Excellent customer service skills and a positive attitude required.
The predicted salary is between 20000 - 25000 £ per year.
Do you want to work for a company that passionately cares about its colleagues, stakeholders and the planet? Do you want to work for a company that is different, exciting, innovative and extremely successful within the charity retail market? Would you like to have some amazing benefits such as a virtual GP service, fantastic pension scheme and a starting holiday entitlement of 26 days plus bank holidays? Do you need a new challenge that not only helps you to develop your skills, but is integral to the community? Did we mention, there is no evening or Sunday working too? Do you have excellent customer service skills? If this is you, read on!
We are looking for an enthusiastic Sales Assistant. If you have had customer focussed experience, whether in paid or voluntary roles and have a friendly and positive outlook then we are looking for you to assist our Shop Manager and team of hardworking volunteers to make our shop be as successful as it can possibly be.
General duties:- Help to maintain high standards of visual merchandising throughout the shop
- Assist our customers throughout their visit, from entering the shop to completing their purchase
- Actively promote and explain the benefits of Gift Aid to customers and other various promotions
- Complete all company paperwork, including cashing up and banking procedures
- Encourage and assist in the training of volunteers
- Assist in the sorting and preparation of all donated stock
- Travel to other shops if part of a cluster from time to time
- Support the Shop Manager in all aspects of best practice and Health and Safety Procedures
- Be responsible for the daily running of the shop and management of volunteers in the Manager's absence
- Ensure that personal behaviour reflects the visions and values of the company
- Are resilient, supportive, caring, hands on and enthusiastic
- Possess a positive attitude in delivering exceptional customer service
- Want to make a positive change
- Take pride in everything that you do in order to maintain the high standards that we promise to our colleagues, stakeholders and ourselves
- Are adaptable; able to think on your feet
- Have a keen interest in the environment and sustainability
- Have an engaging personality, the desire to succeed and be the best you can be
We are an equal opportunities employer and welcome applications from all sectors.
Please be aware that this advert may close sooner than the closing date in extreme circumstances.
Sales Assistant in Worksop employer: SATCoL
Join a company that is not only committed to making a positive impact in the community but also values its employees with exceptional benefits like a virtual GP service, a fantastic pension scheme, and a generous holiday entitlement of 26 days plus bank holidays. With a supportive and inclusive work culture, you will have the opportunity to develop your skills while working alongside a dedicated team, all without the need for evening or Sunday shifts. If you are passionate about customer service and sustainability, this is the perfect place for you to thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant in Worksop
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like SATCoL, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like SATCoL!
We think you need these skills to ace Sales Assistant in Worksop
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at SATCoL, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at SATCoL and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show SATCoL that you’re ready to jump in and contribute right away!
How to prepare for a job interview at SATCoL
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
