At a Glance
- Tasks: Lead a housekeeping team and maintain exceptional standards in a private London residence.
- Company: Join a prestigious household serving an Ultra-High-Net-Worth family.
- Benefits: Competitive salary, flexible hours, and potential for contract extension.
- Other info: Confidential search with excellent career growth opportunities.
- Why this job: Make a real impact in a luxurious environment while showcasing your leadership skills.
- Qualifications: 5+ years in senior housekeeping roles and fluency in English and Russian.
The predicted salary is between 65000 - 70000 £ per year.
Position: Head Housekeeper - Private London Residence
Location: London, UK
Accommodation: Live-out
Salary Package: £65,000 - £70,000 + Highly competitive - depending on experience
Schedule: Monday - Friday / Full-time, standard household hours, with flexibility required
Contract: Fixed-term contract for 12 months, with a possibility for extension
Language: Applicants must have native-level proficiency in both English and Russian.
Position Overview:
Sataya is representing the search for an experienced, highly polished, and discreet Head Housekeeper to lead the housekeeping function of an Ultra-High-Net-Worth (UHNW) family residence in London. This is a demanding, high-responsibility role for a hands-on housekeeping leader who can oversee the smooth day-to-day running of the department while maintaining the home to exceptional private household standards.
This appointment is offered on a 12 month fixed-term contract to cover maternity leave, with the possibility of extension. The successful candidate will take full ownership of the housekeeping operation, leading and supporting a small team, ensuring impeccable presentation across the residence, and upholding the highest standards of cleanliness, organisation, wardrobe care, efficiency, and discretion at all times.
Working closely with the wider household team, this role requires someone who is calm under pressure, highly organised, service-driven, and experienced in managing people within a formal private household environment.
Key Responsibilities:
- Housekeeping Management: Oversee and personally execute all high-level cleaning and maintenance of the residence, including specialist care for delicate surfaces, art, antiques, and fine furnishings.
- Team Leadership: Manage, train, and schedule any junior housekeeping staff, ensuring all tasks are completed to the Principal's exacting standards.
- Kitchen & General Areas: Ensure all common areas, including the kitchen (in coordination with the Private Chef), formal rooms, and private quarters, are maintained with five-star organisation and hygiene.
- Discretion & Teamwork: Operate with the utmost professionalism and discretion, respecting the family's privacy and interacting harmoniously with other long-standing household staff (e.g., Private Chef, Security).
- Reporting & Communication: Report directly to the Household Manager on any maintenance issues, supply needs, and staffing matters, demonstrating a proactive and reliable approach.
Candidate Profile & Requirements:
- Commitment: Candidates must show an emphasis on longevity in previous roles and be able to commit to the initial 12 month contract and be flexible regarding a potential extension.
- Language: Applicants must have native-level proficiency in both English and Russian.
- Leadership Ability: Demonstrated experience leading, supervising, and developing a housekeeping team, with the ability to maintain high morale, accountability, and exceptional standards.
- Experience: Proven, substantial experience (minimum 5+ years) in a Head Housekeeper or senior housekeeping role within demanding UHNW private households.
- Technical Skillset: Strong knowledge of high-level housekeeping, garment and fabric care, wardrobe organisation, laundry processes, and the use of modern cleaning methods and equipment.
- Personal Qualities: Highly detail-oriented, structured, discreet, and service-led, with a calm, grounded, and professional manner.
- Approach: A positive, hands-on leader who is flexible, easy to work with, receptive to feedback, and able to adapt to the household’s established routines and preferences.
- References: Verifiable professional references and a clean background check are required.
Disclaimer: This is a confidential search being conducted by Sataya on behalf of an Ultra-High-Net-Worth (UHNW) client. Due to the highly private nature of this search, specific location and family details will only be disclosed to shortlisted candidates. Should you not receive further communication within two weeks, please consider your application unsuccessful at this time.
Housekeeper in London employer: Sataya
At Sataya, we pride ourselves on being an exceptional employer, offering a unique opportunity to work in a prestigious private London residence. Our commitment to employee growth is reflected in our supportive work culture, where discretion and professionalism are paramount, and team members are encouraged to develop their skills in a high-standard environment. With a competitive salary package and the chance to lead a dedicated housekeeping team, this role promises a rewarding experience for those seeking meaningful employment in a distinguished setting.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeper in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Head Housekeeper role. Personal recommendations can make all the difference, so don’t be shy about asking for introductions.
✨Tip Number 2
Prepare for interviews by practising common questions related to housekeeping management and team leadership. We suggest role-playing with a friend to get comfortable discussing your experience and how you handle high-pressure situations.
✨Tip Number 3
Showcase your skills! If you have a portfolio of your previous work or testimonials from past employers, bring them along to your interviews. This will help demonstrate your attention to detail and commitment to high standards.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for talented individuals who can uphold the exceptional standards we value in our household roles.
We think you need these skills to ace Housekeeper in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in high-end housekeeping. We want to see how your skills match the specific needs of a UHNW household, so don’t hold back on those details!
Showcase Your Leadership Skills:Since this role involves managing a team, it’s crucial to demonstrate your leadership abilities. Share examples of how you've successfully led a housekeeping team in the past, and how you maintain high standards while keeping morale up.
Highlight Your Discretion and Professionalism:In a private household, discretion is key. We want to know how you handle sensitive situations and maintain confidentiality. Include any relevant experiences that showcase your professionalism and ability to work harmoniously with other staff.
Apply Through Our Website:We encourage you to submit your application through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Sataya
✨Know Your Stuff
Before the interview, brush up on your housekeeping knowledge, especially regarding high-level cleaning techniques and fabric care. Be ready to discuss your experience with delicate surfaces and how you maintain impeccable standards in a private household.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed and trained a housekeeping team in the past. Highlight your ability to maintain high morale and accountability, as this role requires strong leadership in a demanding environment.
✨Demonstrate Discretion and Professionalism
Since this position involves working closely with an UHNW family, be prepared to discuss how you handle sensitive situations with discretion. Share experiences where you've maintained professionalism while respecting privacy.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills under pressure. Think of scenarios where you had to adapt quickly or resolve conflicts within your team, and be ready to explain your thought process and actions.